What is a transponder key, and why won't a plain copy start my car?
A transponder key looks like an ordinary key, but the plastic head, and sometimes the metal shank, hides a small glass or ceramic chip. When you turn the key or press the start button, your car's immobilizer sends out a low-power signal, the chip answers with a code, and the engine control system checks that code against the codes it has stored. If they match, the car is allowed to start. If they don't, the engine may crank and die, or not crank at all, and a security light usually stays lit or flashing on the dash.
That is why a blank cut at a general key kiosk will often open the door and turn the ignition cylinder but still refuse to run the engine. The metal cut is only half the job. The other half is getting the chip recognized by the car as an authorized key. That second half is transponder key programming, and it takes diagnostic equipment and experience, not just a key-cutting machine.
Most calls we take on this service fall into three situations: you have one working key and want a duplicate transponder key, you have lost your only key and need a chip key replacement, or your existing key has stopped being recognized and needs to be tested, re-synced, or replaced. If you are mainly trying to understand the wider picture of replacing a car key, our car key replacement page covers the whole category. This page stays focused on the chip and the programming.
Duplicate key or every key lost: which situation are you in?
The two jobs are related but not identical, and knowing which one you are in helps set expectations before we ever arrive.
- You still have one working key. This is the easier path. With a working key available, the car is in a known state, and adding another key is usually the more economical route compared with starting from nothing. It is also the best moment to make a spare, before a lost key turns into an emergency.
- You have lost every key. We have to establish a new key with the car without an existing one to lean on. That takes more steps, may involve retrieving the correct key information by VIN, and on some vehicles requires a longer procedure. It is still routinely done where the car sits, but it is a bigger job than a duplicate.
- Your key is damaged or only works some of the time. A cracked head, a worn shell, or a weak battery in a remote-style key can look exactly like a lost key. We test before we replace, because sometimes the problem is smaller than people fear.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366How does transponder key programming work, step by step?
Every vehicle is a little different, but the job follows the same basic order. Here is what happens when you call us.
- You call (213) 577-1366. We ask for the make, model, and year, whether you have any working key, and where the car is parked. If the car is somewhere awkward, we ask about that too.
- We drive to you. Our mobile vans bring cutting and programming equipment to the vehicle, so the work happens in your driveway, your parking space, or wherever the car is stuck.
- We verify ownership. Before we make a key for a vehicle, we ask for identification and some proof the car is yours, such as a registration or title. This protects you as much as it protects us.
- We confirm the system by VIN. The VIN tells us the exact immobilizer setup: what kind of chip the car expects, whether the key is a simple blade, a flip key, or a push-button smart key, and whether a security code is involved. We confirm this rather than guess from the model name.
- We cut the key, if it has a mechanical blade. Depending on the situation, that means cutting by code or working from the existing locks when no key remains.
- We connect our programming equipment to the car, usually through the diagnostic port, and register the new key with the immobilizer. Where the vehicle allows it and you ask for it, we also remove lost keys from the car's memory so they no longer start it.
- We test everything while you watch: door locks, trunk, ignition or push-start, and any remote functions the key includes. You do not sign off until the car starts and the new key behaves like the original.
Which vehicles can be programmed, and when is it dealer-only?
We are not going to hand you a blanket yes. Programming depends on the vehicle's immobilizer system, the year, and the type of key, and those details are not always obvious from the badge on the trunk. Information on some systems is also inconsistent from source to source, which is exactly why we confirm by VIN and in person instead of repeating a rule of thumb.
Some vehicles have systems that can only be handled through the dealer or the manufacturer. When your car turns out to be one of them, we will tell you plainly, before we start, rather than begin work we cannot finish. In that case you will at least know where you stand and what to ask the dealer for.
What we can say in general: most ordinary chip keys, including basic transponder blades, flip keys, and many push-button start keys, are work we can approach at the vehicle once we have the VIN and proof of ownership. The word that matters there is approach. The honest answer for your specific car comes after a short conversation on the phone and a check on site.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366How much does transponder key programming cost in Burbank?
We do not quote prices in a web page, because the real cost depends on your vehicle and your situation, and a number printed here would be wrong for half the people who read it. What we can do is tell you what moves the price up or down, so a phone quote makes sense when you get one.
- The vehicle itself: make, model, and year decide which chip, which key blank, and which programming method apply.
- The type of key: a basic chip key, a flip key, and a push-button smart key are not equal in parts or in work.
- How many keys you need: adding a spare while you already have a working key is usually the lighter-cost job. Making keys when none remain involves more steps.
- Whether security information has to be retrieved by VIN before programming can begin.
- Where the car is and what time it is. A 3 a.m. call to a hillside street is a different trip than a daytime call to a driveway on the flats.
- Whether the key needs a mechanical cut, remote buttons, or both.
Is a locksmith visit better than going to the dealer?
Sometimes yes, sometimes no, and we would rather be honest about it. A mobile locksmith comes to the car, which means no tow and no waiting for a dealership appointment while you have no way to drive. That convenience is a real part of the cost picture, and it is the reason many people call us first.
The dealer may be the right answer if your vehicle's system is dealer-only, or if you want a manufacturer-branded key for your own reasons. We will not argue you out of that. What we will do is tell you which category we think your car falls into once we have the VIN. If you are trying to compare, ask both for a full cost including towing or travel, not just the cost of the key itself.
Where do Burbank drivers run into transponder key problems?
Burbank is about 16 miles from our storefront at 10740 Wilshire Blvd in Westwood, and our mobile vans make that drive so you do not have to move the car. We take calls from all five Burbank ZIP codes: 91501, 91502, 91504, 91505, and 91506. The situations below are the ones the city's layout tends to produce.
Travelers at Hollywood Burbank Airport are a common case. Someone flies out, comes back days later, and finds the only key is gone, or a spare is sitting at home across town. A chip key replacement at the airport lot means we come to the car, confirm the VIN, verify ownership, and program a new key on the spot, so the car does not need a tow. Bring your registration if you can, or have it ready to photograph.
Downtown Burbank and the Media District have mid-rise condos and large controlled-access apartment complexes, and people there often park in assigned or garage spaces. A lost key in a garage is awkward for a tow truck and easy for a mobile van. If you are locked out of the apartment as well as the car, that is a separate job, and our mobile locksmith page explains how we work on location.
In Magnolia Park, where bungalows date from the 1920s to the 1940s and many homes still have original mid-century hardware, car keys and house keys often live on the same ring. If the ring goes missing, you may be dealing with a car that will not start and a front door you no longer trust, and we can talk through both on the same call. In the Rancho District, with its equestrian-zoned single-family lots, and in the hillside district above Glenoaks Boulevard in the Verdugo foothills, cars are usually parked at home, which makes an on-site visit simple.
One honest local note about climate: Valley summer heat is hard on anything left in a parked car, and a key shell or battery that has baked on a dashboard all July can fail in odd ways. Hillside homes see more sun and wind exposure than the flats. If your key has become unreliable rather than lost, bring that up when you call, because it changes what we test first.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Why call Wilshire Lock & Key for a chip key?
We have been in business since 1987, and we serve 140 cities across Los Angeles and Ventura counties. That history is about repetition: the same kinds of cars, the same kinds of calls, over and over, until you stop being surprised by them.
We are one company. There is a storefront at 10740 Wilshire Blvd in Los Angeles, CA 90024, and mobile service vans that go out from it. You are not routed through a call center that sells your job to whoever picks up. David, the owner and lead technician, oversees the work. Our line, (213) 577-1366, is answered 24 hours a day, 7 days a week, all year.
One more thing worth knowing before you hire anyone for this: California requires locksmith companies to hold a BSIS LCO license. Ask any locksmith for it before they begin work on your car. A legitimate company will not mind the question.
What to have ready before you call, and what to avoid
A little preparation makes the visit shorter and the quote more accurate. A few mistakes are also worth steering clear of.
- Have the make, model, and year, and if you can reach it, the VIN. It is visible through the windshield on the driver's side dashboard and on your registration.
- Have identification and proof the car is yours. Registration or title works.
- Tell us honestly whether you have a working key, a broken key, or none. It changes the job.
- Do not keep cranking an engine that will not start. If the security light is flashing, repeated attempts will not help.
- Be careful with keys bought online. Some are the wrong chip type, and some used keys are already tied to another vehicle and cannot be reused. We will not promise that a key you bring can be programmed until we check it.
- If a broken piece of key is stuck in the ignition or a door, stop and call. Our broken key extraction service handles that before programming can begin.
What about key fobs, ignitions, and lockouts?
Transponder programming sits next to several related jobs, and it helps to know where this page ends. If the key works but the remote buttons do not, that is a key fob replacement question. If the key will not turn or the ignition cylinder is worn, the work is ignition repair, and we should look at that before any new key is programmed, because a failing ignition can make a good key look bad. If your keys are locked inside the car, that is a car lockout, which we can handle first and then move on to programming if needed.
For the full range of what we do on vehicles, see our automotive locksmith page. If your situation is that the only key is gone, lost car key replacement goes deeper on that scenario. Whatever the starting point, the number to call is (213) 577-1366.
Frequently asked questions
Can you program a transponder key if I have lost all my keys?
In many cases, yes. It is a bigger job than copying an existing key, because the car has no working key to reference, and we confirm the details by VIN and in person. Some vehicles can only be handled by the dealer, and if yours is one of them, we will say so before starting.
Can you make a duplicate transponder key if I still have one that works?
Yes, and it is the best time to do it. Having a working key usually makes the job simpler and more economical than waiting until every key is lost. We cut the blade if it has one and program the chip to your car's immobilizer, then test both keys.
Do I need to have my car towed to get a chip key made?
Usually not. Our mobile vans bring the equipment to the car, whether it is in a driveway, a garage, or an airport lot. The exception is a vehicle whose system only the dealer can handle, and in that case we will tell you up front.
Will my old lost key still start the car after you program a new one?
That depends on the vehicle. Where the system allows it, we can remove lost keys from the car's memory so they no longer start it. If you are worried about a stolen key, tell us when you call so we can plan for that.
I am parked at Hollywood Burbank Airport and lost my key. Can you help?
Yes. Call (213) 577-1366 at any hour and tell us the vehicle and where it is parked. We come to the car, check your ID and proof of ownership, confirm the system by VIN, and program a new key there. Having your registration handy speeds things up.
Can I use a key I bought online?
Sometimes, but not always. Online keys can be the wrong chip type, and some used keys are locked to another vehicle. If you already have one, tell us on the phone and we will check it before doing any programming. We do not promise it will work until we have looked at it.
What do you need from me to make a key for my car?
We ask for identification and proof that the car is yours, such as a registration or title, and we confirm the VIN. This is standard for any key to a vehicle, and it protects you from someone else getting a key made to your car.
How much will transponder key programming cost?
It depends on the vehicle, the type of key, how many keys you need, whether any are still working, and where and when you call. We explain those factors on the phone and talk through the cost with you before work begins, rather than putting a number on a web page that may not fit your car.
More locksmith help in Burbank
Transponder Key Programming near Burbank
Reviewed by David, Owner & Lead Technician, Wilshire Lock & Key — in the locksmith trade since 1987.
Last updated 2026-10-11.
