What happens when you're locked out of your car in Burbank?
It usually happens in the most ordinary way. You step out with a bag in one hand and a phone in the other, the door swings shut, and the click you hear is the lock. Or the key fob is sitting in a cup holder, the engine is off, and the doors have locked themselves. Or you set your keys on the trunk lid while loading groceries, closed it, and realized a second too late. Keys locked in the car and keys locked in the trunk are two versions of the same bad moment, and both are what a car lockout service exists to fix.
The first thing most people feel is urgency, and the second is the urge to fix it themselves. A coat hanger, a wedge from a hardware store, a length of wire pushed down the window seal: these are how scratched paint, bent door frames, and torn weatherstripping get started. Modern doors hold wiring, side-impact hardware, and sensors in the same space where a stray tool ends up. We would rather you call first and leave the car exactly as it is.
Wilshire Lock & Key answers the phone at (213) 577-1366 around the clock, every day of the year. You reach the company that sends the technician, not a call center that resells your job to whoever is free. We run mobile vans out of a storefront at 10740 Wilshire Blvd in Westwood, so the work comes to your car, wherever in Burbank you left it.
What should you do before you call a locksmith?
A few minutes of sensible steps before the call can make the whole thing safer and smoother. None of this is complicated, but people under stress skip it.
- If a child, a pet, or anyone who needs help is inside the car, call 911 first. Valley heat in summer can turn a closed car into a danger quickly, and no locksmith call should come before emergency services in that situation.
- Walk around and try every door, the hatch, and the trunk. Occasionally one latch did not engage, and it saves everyone a trip.
- Move yourself to a safe, well-lit spot. Do not stand in traffic or in a driveway apron waiting.
- Think about whether your insurance, an auto club, or a manufacturer roadside plan covers lockouts. If it does, it is worth knowing what it includes. If you would rather skip the wait on a plan, call us.
- Have the basics ready: exactly where the car is, its make, model, and year, whether the keys are in the cabin or the trunk, and whether the engine is still running.
- Have your ID and something that connects you to the car, such as a registration or insurance card. We will ask for it before we open the vehicle, and we explain why below.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366How we open a locked car, step by step
Every lockout is a little different, but the sequence stays the same. Here is how a car lockout call goes with us.
- You call (213) 577-1366 and speak with a person. We ask where the car is, what it is, where the keys are, and whether there is anything urgent like a running engine, a child, or a pet.
- Before a van heads out, we explain what shapes the cost for your situation so nothing about the price is a surprise when we arrive. You can read the factors further down this page.
- A mobile technician drives to your location. We are a single company with our own vans, so the person on the phone and the person at your car work for the same shop.
- On arrival, we confirm that the car is yours. We ask for photo ID and a registration, insurance card, or something similar that ties you to the vehicle.
- We look at the car before touching it: the door and window type, the lock mechanism, whether an alarm is armed, and where the keys are sitting. That decides which method we use.
- We open the vehicle using professional non-destructive entry tools. In many cases that means a protective wedge that creates a small working gap in the door frame and a long-reach tool that operates the lock or handle from outside. Other vehicles call for a different approach, and we choose the one that fits the design.
- We check the door seal, paint, and lock operation after entry, retrieve your keys, and hand them over. If something about the lock or key looks worn or unreliable, we tell you so you can decide whether to deal with it.
- If you want a spare, we talk through your options before we leave.
How we handle the risks honestly
Non-destructive entry is our goal and the method we start with on every car. I will not pretend every vehicle is equally easy, though. Some door and window designs leave very little room to work, and some cars carry electronics in the door that deserve extra care. If a particular vehicle cannot be opened safely with our standard methods, we say so before anything is forced, and we talk through what your other options are, which can include contacting the dealer. We would rather give you a straight answer than risk your car.
We ask for proof of ownership because opening a car for someone who does not own it is a problem for everyone involved, including you if it were your car. It is a routine part of the job, not a hurdle.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366What if your keys are locked in the trunk?
A trunk lockout feels different from a cabin lockout because the keys are behind a lid that the car itself is holding shut. In practice, the approach depends on the vehicle. Many sedans have an interior trunk release, so the usual route is to get into the cabin first and use it. Some have a rear seat that folds or a pass-through into the trunk. Hatchbacks and SUVs often share one space between cabin and cargo, which changes the picture again.
Whether your particular car has an interior release or a pass-through varies by make, model, and year, and we confirm by looking at the car in person. We do not guess over the phone. If you tell us the year, make, and model when you call, we can usually tell you what to expect, and if the trunk turns out to be more involved than the cabin, we explain why before we start.
One practical note: if the trunk is where your only key or fob ended up, the second key matters. Once we get you back in, it is worth thinking about a spare so this does not repeat.
What affects the cost of a car lockout in Burbank?
We do not publish prices on a web page because a flat number would be wrong for half the people who read it. Here is what actually moves the cost of a car lockout, so you can judge any quote you get from us or anyone else.
- Time of day. Nights, weekends, and holidays involve pulling a technician away from time off, and that is reflected in the job.
- Location. Our storefront is in Westwood, about 16 miles from Burbank, and the vans work from there and from the field. Where the car is and where a van is when you call both matter.
- The vehicle. Door design, window type, lock mechanism, and security features all change how much time and care the opening takes.
- Cabin versus trunk. A trunk lockout can be more involved than a cabin lockout, depending on whether the car has an interior release or a pass-through.
- Where the car is parked. A car on an open street is simpler than one inside a gated or controlled-access complex where we need to coordinate entry.
- Anything beyond the opening. A lockout alone is one job. If the key is lost, the fob is dead, or the ignition is damaged, that is separate work with its own factors.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Is a locksmith the lighter-cost option compared with other routes?
Often, yes, though it depends on your situation. For a simple lockout where the keys are visible and the car is otherwise fine, a locksmith opening the door is usually the more economical route compared with towing the car to a dealer, because a tow adds steps and each step adds cost. If you carry roadside coverage that includes lockouts, that is also worth checking. We would rather you know your options than call us for a job that is already covered.
When you call (213) 577-1366, we explain what applies to your specific situation before sending a van. If you need someone out at an odd hour, our mobile locksmith service is built for exactly that kind of call.
Car lockouts across Burbank: what the city looks like from the driver's seat
Burbank is a mix of places, and the setting around your car shapes how a lockout goes. We cover all of it, including 91501, 91502, 91504, 91505, and 91506.
In Magnolia Park, with its 1920s to 1940s bungalows, cars are often parked on the street or in narrow driveways beside older homes. In Downtown Burbank and the Media District, a lot of cars sit near mid-rise condos and large controlled-access apartment complexes. A locked car in one of those complexes needs a little coordination: we have to get through the gate or garage access, and a resident or property contact usually makes that quick. Apartment lockouts in complexes near Downtown Burbank and the Chandler Bikeway are part of the daily mix in this city, and if it is your front door that is locked rather than your car, see our page on apartment lockout.
Up in the Hillside district, above Glenoaks Boulevard in the Verdugo foothills, homes get more sun and wind exposure than houses on the flats. That is worth keeping in mind with a locked car: a parked car in direct sun heats up, and valley heat in summer makes a locked car with a person or pet inside an emergency. Call 911 first in that case, then call us. In the Rancho District, with its equestrian-zoned single-family lots, and across the Golden State District, the situation is more likely a car in a driveway or at the curb, which is the simplest setup for us.
Burbank also draws people from out of town. Travelers who park at Hollywood Burbank Airport sometimes come back to a locked car, or to a key that has gone missing entirely, and it is worth knowing the difference. A car with keys locked inside is a lockout. A car with no key at all is key replacement, which is a different job that usually involves matching the key to your vehicle and confirming details by VIN. If you are in the second situation, our page on lost car key replacement explains it.
The same goes for the workday. People who work around the Media District, near Warner Bros. Studios or Walt Disney Studios, or who shop at Burbank Town Center, lock their keys in cars like anyone else, usually when they are running late. We come to wherever the car is parked.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366When it is more than a lockout
Sometimes the lockout is a symptom. If your doors locked because the fob stopped communicating with the car, or because the battery is weak, getting you back in only solves half the problem. Our page on key fob replacement covers what to expect when a fob needs replacing or reprogramming. For a key that is stuck, damaged, or will not turn in the ignition, see ignition repair. If you want a broader picture of what we do for vehicles, start with automotive locksmith.
I will be upfront about one thing. Whether we can cut or program a key for your car depends on the make, model, year, and system, and some vehicles are dealer-only for certain key types. We confirm that by VIN and by looking at the car in person. We do not promise something we cannot verify on your specific vehicle.
And if the locked door in front of you is a house rather than a car, the process is different, and our page on house lockout covers that. We keep each service on its own page so you get the right answer for the right problem.
Why call Wilshire Lock & Key for a car lockout?
There are plenty of locksmith listings in Los Angeles County, and not all of them are what they look like. Here is what we can honestly tell you about us.
- In business since 1987. We have been doing this work for a long time, and we are not new to Los Angeles streets or Burbank's.
- A real storefront plus mobile vans. Our shop is at 10740 Wilshire Blvd in Westwood, and the vans come to you. You are not dealing with a phone number and nothing behind it.
- One company, no dispatch middlemen. The person who answers is part of the same company that sends the technician. We do not sell your job to a stranger.
- David's oversight. David, the owner and lead technician, sets how the work is done and stands behind how we treat customers.
- Always open. The phone at (213) 577-1366 is answered 24 hours a day, 7 days a week, all year.
- Broad coverage. We serve 140 cities across Los Angeles and Ventura counties, and Burbank is one of them. If you want a wider look at what we offer in the city, see our emergency locksmith page.
How can you tell you are hiring a real locksmith?
Locksmith scams are common enough that this section matters. California requires locksmith companies to hold a locksmith company license issued by the Bureau of Security and Investigative Services (BSIS), often called an LCO license. Ask any locksmith for their license number before work starts, and check it with BSIS. A legitimate company will give it without fuss.
A few other signs are worth watching. Be careful if the phone is answered with a generic phrase like locksmith service instead of a company name. Be careful if the company will not tell you what shapes the cost, or if the price changes when someone arrives. Be careful if the technician shows up in an unmarked vehicle or wants to drill or break something when a non-destructive method should work first. And be careful if no one asks you to prove the car is yours. Asking is a good sign.
Frequently asked questions
How quickly can you get to me in Burbank?
We answer the phone at (213) 577-1366 at any hour, and we send a mobile technician from our vans. How long it takes depends on where a van is when you call, traffic, and the time of day. Our storefront is in Westwood, about 16 miles from Burbank, but we work from the field too. We give you our best estimate on the call rather than a promise we cannot keep.
Will unlocking my car damage it?
Our goal is a non-destructive entry, and that is where we start on every car. We use professional tools meant to protect the paint, glass, and weatherstripping. Some vehicles have tight doors or electronics that need extra care, and if one cannot be opened safely, we tell you before forcing anything and talk through your options.
Do I need to prove the car is mine?
Yes. We ask for photo ID and something that connects you to the vehicle, like a registration or insurance card. It protects you and it protects us. Opening a car for someone who does not own it causes real problems for everyone involved.
Can you get my keys out of a locked trunk?
Usually, yes. The route depends on the vehicle. Many cars have an interior trunk release or a rear pass-through, so the first step is often getting into the cabin. Because this varies by make, model, and year, we confirm in person. Tell us the year, make, and model when you call so we can say what to expect.
Does a car lockout cost more at night or on weekends?
Time of day is one of the factors that affects the cost, along with location, the vehicle, whether it is the cabin or trunk, and where the car is parked. We do not list prices online, but we explain what applies to your situation when you call before a van is sent.
My keys are inside and the engine is still running. What should I do?
Tell us right away when you call. If anyone or any pet is inside, call 911 first. If it is just the keys and a running engine, stay clear of traffic, keep yourself safe, and we will head to you. Do not try to force the door while the car is running.
Can you unlock a car in a gated apartment complex or controlled-access garage in Burbank?
Yes, but access has to be arranged. A resident, manager, or property contact can usually get us through the gate or garage, so it helps to have that person reachable when we arrive. Mention the access setup when you call so we plan for it.
What if I did not lock my keys in the car, but lost them entirely?
That is a different job from a lockout. If the key is gone, we look at key replacement, which depends on the make, model, year, and key system. Some vehicles need dealer involvement for certain key types, and we confirm what applies to yours by VIN and in person.
Do you unlock every make and model?
We work on a wide range of vehicles, but we do not claim every car is straightforward. Door design, window type, and security features differ widely. Give us the year, make, and model on the call, and we will tell you plainly what we expect.
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Reviewed by David, Owner & Lead Technician, Wilshire Lock & Key — in the locksmith trade since 1987.
Last updated 2026-10-11.

