What counts as an emergency locksmith call in Van Nuys?
Most people call an emergency locksmith for one of three reasons: they cannot get into a place they have every right to be, someone has damaged a door or lock and the property can't be left open, or a key has snapped off inside a lock and nothing works anymore. All three are time-sensitive, and none of them care what time it is. That is why our phone at (213) 577-1366 is answered 24 hours a day, 7 days a week, including holidays.
Not everything that feels like an emergency needs an emergency visit. A spare key you'd like copied, a deadbolt you've been meaning to upgrade, or a sticky lock that still works can wait for a regular appointment, and a regular appointment is usually the more economical route. If you are not sure which side of the line you're on, call and describe it. We will tell you plainly whether it needs someone tonight or whether it can wait until morning.
This page covers the urgent side of the work: emergency lockout service, emergency door unlocking, break-in repairs that make a door secure again, and broken-key situations that leave you stuck. For scheduled work, we have separate pages that go deeper, and we link to them where they fit.
How does an emergency lockout call work, step by step?
Here is how a typical urgent call goes from the first ring to the door being usable again. The order matters, because the early questions decide what tools and parts we put in the van.
- You call (213) 577-1366 and tell us where you are, what kind of door or lock it is, and what happened. If you can describe the lock (knob, deadbolt, lever handle, a security screen door in front), that helps a lot.
- We tell you what we think the job involves and what will affect the cost, so nothing about the visit is a surprise. We do not quote a number over the phone for a situation we haven't seen, and we will explain why.
- A mobile van heads to you from our company. There is no third-party dispatch service in the middle, so the person who answered your call is part of the same business that sends the technician.
- On arrival, the technician confirms you are entitled to be there. Expect to be asked to show something that ties you to the home, vehicle, or business. This protects you as much as it protects the owner.
- We try the least destructive method first. Many standard residential locks open without any damage. If a lock is too worn, too damaged, or built to resist bypass, we explain the options before drilling or cutting anything.
- Once you are in, we check that the lock and door still work properly. If the lock was damaged getting in, or the door is no longer secure, we talk through repair or replacement on the spot so you are not left with a door that won't latch.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Emergency door unlocking: how we get in without wrecking the door
Honest answer first: it depends on the lock. A basic knob lock or an older spring latch can often be opened with no marks at all. A quality deadbolt, a high-security cylinder, or a door where the bolt is thrown into a reinforced strike takes more care, and in a few cases the lock itself will have to be sacrificed. We would rather tell you that up front than let you assume every opening is free of damage.
The technician looks at the door before choosing a method. That quick look covers the type of lock, how the door is hung, whether there is a screen door or gate in front, and whether the problem is really a lockout at all. Sometimes a door that seems locked is simply binding in its frame. Doors that are stuck in a latch and doors that are locked with a key we don't have are different problems with different fixes.
If drilling is the only reasonable route, we say so, explain what it will cost you in parts and labor in general terms, and have a replacement lock on the van where we can. If the situation is a house, you can read more about the home-specific side of this on our house lockout page. Cars, apartments, and businesses each have their own quirks, and we cover those separately too.
Break-in damage and doors that can't be left open
After a break-in or attempted break-in, the lock is rarely the only thing damaged. Splintered door jambs, bent strike plates, cracked frames, and broken latches are common. The priority at that point is not perfection, it is making the property secure again so you can sleep, leave for work, or close up a shop.
We assess what is damaged, what can be repaired quickly, and what needs to be replaced. If a lock can be repaired or swapped on site, we do that. If a door or frame needs carpentry or a glass replacement that is outside our trade, we tell you and, where possible, make the opening as secure as we can in the meantime.
One more thing worth saying: if someone has entered your home and you don't know how many keys are out there, the lock is only part of the answer. Changing the cylinders so old keys no longer work is a reasonable next step, and our lock rekey service covers that when you are ready. You do not need to decide in the middle of the night, but it is worth thinking about once the immediate situation is handled.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Broken key in the lock: what we do and what not to do
A key that snaps off in a lock is one of the most frustrating emergencies because everything seemed fine a moment earlier. The most common causes are an old, worn key, a lock that has been binding for months, or too much force on a door that was swollen or stiff.
If part of the key is still sticking out, resist the urge to pull with pliers, which can push it further in or break it off flush. Do not squirt glue or random lubricants in. A little time and the right extraction tools usually recover the broken piece without harming the cylinder. Once the fragment is out, we can often cut a new key from the remaining half, or from the lock itself if we need to.
This page is about getting you through the emergency. The full process is covered on our broken key extraction page, including what happens when a fragment is stuck deep or when the lock is too damaged to save.
What affects the cost of an emergency locksmith visit?
We don't print prices, because the honest answer is that they depend on the job. We would rather explain the factors so you can judge any quote you get, ours or anyone else's.
The factors that move the cost of an emergency visit are:
- The type of lock. A standard residential knob is simpler than a high-security cylinder, a multipoint lock, or an electronic lock.
- Whether the lock can be opened without damage. A non-destructive opening is usually the lighter-cost route; drilling means a replacement lock and more labor.
- The hour. Nights, weekends, and holidays involve pulling a technician away from rest, and that is reflected in the price.
- Distance. We are based in Westwood, about 12 miles from Van Nuys, and travel is a real factor for a mobile call.
- What needs replacing afterward: a lock, a strike plate, a deadbolt, a set of keys.
- Whether you need new keys cut or the lock rekeyed once you're inside.
- The scenario itself, such as a house, an apartment, a car, or a business, since each involves different hardware and different access considerations.
Emergency locksmith help across Van Nuys: neighborhoods, housing, and heat
Van Nuys is a big, varied place, and emergencies here tend to follow the way the neighborhood is built. We serve all of it, including ZIP codes 91401, 91405, 91406, and 91411, and the calls we get tend to fall into recognizable patterns.
Along the Sepulveda Boulevard corridor, and in garden apartments around the Kester Avenue area, apartment lockouts are the classic late-night call. Many of the older buildings in Van Nuys, especially those built in the 1960s through the 1980s, still have original knob-and-deadbolt hardware. That hardware is often worn, which means keys snap or turn badly more often than they would on newer locks. Because the area has a high renter share, lockouts are frequently a tenant standing outside while a property manager is unreachable. We explain more about that situation on our apartment lockout page. If you are a renter, the lock needs to be opened, not necessarily replaced, so we try to keep it to an opening where possible and tell you if something looks like it needs the landlord's attention.
On the flats, you will find postwar 1940s and 1950s bungalows and ranch-style homes. Those are older doors, often wood, sometimes with decades of repainting around the latch. Security screen doors are also a common sight on denser blocks near the civic center, and they add a second lock to deal with in an emergency lockout, because the screen door has to be opened before the main door can be reached.
Heat plays a role too. The interior San Fernando Valley runs well above Westside temperatures in summer, and that can swell wood doors and frames until latches bind. A lockout in July is sometimes less about a lost key and more about a door that suddenly won't latch or release. Corrosion is a lower concern this far from the coast, so a stubborn lock in Van Nuys is more often worn hardware or a swollen door than rust.
Businesses along the Van Nuys Boulevard corridor and the Victory Boulevard corridor sometimes need an urgent call when a storefront lock fails or someone cannot open up. We cover that on our business lockout page, and follow-up repair work is on our storefront lock repair page. And near Van Nuys Airport and the FlyAway terminal, travelers who lock keys in a car are a recurring scenario, which is why we point drivers to our car lockout service.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Why call Wilshire Lock & Key for an emergency?
Plenty of companies answer emergency calls. Here is what we can honestly say about how we work.
We have been in business since 1987. That is more than three decades of opening doors that people thought were unopenable, and it shows in how we handle odd situations calmly rather than improvising.
We have a real storefront at 10740 Wilshire Blvd in Westwood, plus mobile service vans. You are not calling an anonymous call center that forwards work to whoever picks it up. The company that answers the phone is the company that sends the technician, with no dispatch middlemen in between.
David is the owner and lead technician, and he oversees the work. When a job is unusual, there is someone senior to ask who knows the trade.
We also want to be upfront about licensing. California requires locksmith companies to hold a Locksmith Company license from the Bureau of Security and Investigative Services (BSIS), called an LCO license. Ask any locksmith, including us, for that license number before they start work. It is a reasonable question and a good filter against the operators who pop up in search results with no local presence.
What to do while you wait for the locksmith
A few simple steps make the visit go faster and keep you safer while you wait.
- Stay in a safe, lit place. If you are locked out at night, wait in a well-lit area or a neighbor's home rather than alone by an empty door.
- Have your ID ready, along with something that connects you to the address, such as a piece of mail, a lease, or a vehicle registration.
- If you rent, try your property manager once. If they respond, they may have a key. If not, tell us and we will handle the opening.
- Do not force the lock, hit it, or spray anything into it. That can turn a simple opening into a replacement.
- If it's a broken key, leave any visible piece alone. Do not try to pull it out.
- If there has been a break-in, avoid touching the damaged area more than needed and call the police if you feel unsafe or want a report. A locksmith can secure the door, but we are not a substitute for law enforcement.
- Be ready to describe the door: knob or deadbolt, any screen door, and whether there are one or two locks.
Other help from Wilshire Lock & Key in Van Nuys
Our emergency service is one part of what we do in the area. If you want to learn how we work here more broadly, see our mobile locksmith page. The one-stop overview for the neighborhood lives at our Van Nuys locksmith page. If your situation is not an emergency but you still need something done, call during regular hours and we will set up a visit.
Whatever the hour, if you are stuck, call (213) 577-1366. We will tell you what we think is going on, what it involves, and what will affect the cost, then get to you.
Frequently asked questions
Do you really answer the phone at 3 a.m. in Van Nuys?
Yes. Our line, (213) 577-1366, is answered 24 hours a day, 7 days a week, all year, including holidays. You reach the same company that sends the technician, not a separate dispatch service.
How much does an emergency locksmith cost in Van Nuys?
We don't give numbers here because they depend on the situation. The main factors are the type of lock, whether it can be opened without damage, the hour, the distance from our Westwood base, and what has to be replaced afterward. We explain those factors on the phone so you know what to expect.
Will you damage my door or lock getting in?
Often not. Many standard residential locks can be opened without damage. Higher-security locks or badly worn hardware sometimes require drilling. The technician explains this before cutting or drilling so you can decide.
What do you need from me to open a door?
You will be asked to show that you are entitled to be there. That could be an ID with the address, a lease, a utility bill, or a vehicle registration for a car. It protects the owner and it protects you.
I'm a renter and locked out. Can you still help?
Yes. Many Van Nuys apartments are rentals, and lockouts are common. We can open the door, but if the lock needs replacing or rekeying it is a conversation with your landlord or property manager. See our apartment lockout page for how that works.
My key broke off in the lock. Should I try to pull it out?
Please don't. Pliers and glue can push the piece deeper or damage the cylinder. Leave it alone and call us. We have extraction tools that can often get it out without harming the lock.
Do you handle car lockouts near Van Nuys Airport?
Yes, we handle car lockouts in Van Nuys, including for travelers near the airport and the FlyAway terminal. Our car lockout page covers it in more detail. Vehicles differ, so we confirm details in person.
Is the lock company you send licensed?
California requires locksmith companies to hold a BSIS LCO license, and you should ask any locksmith for it before work begins. That is good practice with us or anyone else.
Can you rekey the lock right after a break-in?
Often yes. If the lock itself is damaged it may need replacing instead. Rekeying makes old keys stop working, which is worth considering if keys may have been taken. We can talk through the options once the door is secure.
More locksmith help in Van Nuys
Emergency Locksmith near Van Nuys
Reviewed by David, Owner & Lead Technician, Wilshire Lock & Key — in the locksmith trade since 1987.
Last updated 2026-10-11.
