What should you do first when you're locked out of your business?
A business lockout feels different from being locked out at home. Staff are standing on the sidewalk, a delivery is due, or customers expect the sign to say open. The pressure is real, and it's tempting to try anything. Before you do, take a minute to work out what kind of lockout you actually have, because that decides how the door gets opened.
Start with the simple checks. Is there a second entrance, a manager, or a landlord who holds a spare? Is the door actually locked, or just stuck? In Van Nuys summers, wood doors and frames can swell in the heat, and a latch can bind hard enough to feel locked when it isn't. If the key turns but the door won't move, that's a different problem from a key that won't turn at all, and it's worth telling us which one you're facing.
If none of that works, stop forcing the lock. Prying a frame, hammering a cylinder, or jamming a screwdriver into a deadbolt usually turns a lockout into a repair job on a bent strike plate, a chewed door edge, or a ruined cylinder. Call (213) 577-1366 instead. A person answers 24 hours a day, 7 days a week, and the details you give us on the phone usually tell us which opening method fits your door.
Why do business owners get locked out of offices and storefronts?
The causes are fairly predictable, and knowing yours helps us bring the right tools and parts. Commercial doors also differ from house doors: heavier cylinders, mortise locks, storefront deadbolts, and glass doors set in narrow aluminum frames. Each one opens differently, so the same trick doesn't work everywhere.
- A key lost, or left inside, often the only one the person opening up carries.
- A former employee, partner, or tenant who never returned a key, leaving you unsure who can still get in.
- A worn lock where the key no longer turns reliably until, one morning, it doesn't turn at all.
- A key snapped off in the cylinder, which needs extraction before anything else.
- Failed hardware: a broken latch, a loose lever handle, a stuck panic bar, or a door closer that has pulled the door out of alignment.
- A door or frame that has swollen with heat or shifted with age, so the bolt no longer lines up with the strike.
- An electronic access system that has lost power, a dead reader, or a lost credential.
How do we handle a business lockout, step by step?
Every door is a little different, but the sequence stays the same. It's built to get you inside without creating a second problem.
- You call (213) 577-1366 and tell us the address, the kind of door (glass storefront, steel rear door, wood office door), the lock type if you know it, and whether an alarm is set.
- We confirm you're entitled to open the space. A tenant, owner, or manager is fine, and we may ask for ID, a lease, or a landlord contact. We won't open a door for someone who can't show they belong there, and you'd want us to hold that line.
- A technician comes to you in one of our mobile vans. Our storefront is in Westwood, about 12 miles from Van Nuys, but the vans are what travel to your door.
- Before touching the lock, the technician looks at the whole setup: cylinder, deadbolt, latch, frame, glass, closer, and any alarm contacts.
- We open the door using the least invasive method the hardware allows, such as picking, bypassing the latch, or shimming. Drilling is a last resort, and we tell you before we do it.
- Once you're in, we confirm the lock works, the door closes and latches properly, and your keys still turn.
- We talk through what comes next: a repair, a rekey, a replacement, or extra keys. You decide. Opening the door doesn't obligate you to anything else.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366What affects the cost of a business lockout in Van Nuys?
We don't quote numbers on a web page, because honest pricing depends on the door in front of us. What we can do is tell you what moves the cost up or down, so nothing about the invoice is a mystery.
The factors are the same ones any tradesperson weighs:
- Time of day. Nights, weekends, and holidays involve pulling someone out of their off hours, and that's reflected in the charge.
- Lock and door type. A standard cylinder on a wood door is a different job from a high-security cylinder, a mortise lock, a glass door with a narrow stile, or an electronic reader.
- The method required. Picking or bypassing is usually the lighter-cost route. A drilled lock means a replacement cylinder as well.
- Parts. If a strike, latch, closer, or cylinder is damaged, parts and labor for the fix are separate from the opening itself.
- What you do afterward. Rekeying after a lost key is often the more economical route compared with replacing the entire lock, as long as the hardware is in good shape.
- The number of doors involved, and any conditions that slow access, such as an armed alarm or a door that's been forced already.
What happens after you're back inside?
Getting the door open is half the job. The other half is making sure it doesn't happen again next week. A lockout is often the first visible sign of something else, so we look at the cause before we leave.
If the lock itself is failing, a storefront lock repair usually costs less than waiting for it to fail completely. If the door hardware is the issue, such as a panic bar that's sticking or a bolt that no longer aligns, we can look at panic bar installation or other exit hardware, depending on what you have.
If the cause was a missing key, you have two choices. You can have the cylinders rekeyed so the lost key stops working, or you can accept the risk and make copies. We'll tell you plainly which makes sense. A business with several doors and several key holders may be better served by a master key system, where each person carries one key that opens only what they need. Others find that access control fits better, since a lost credential can be canceled without touching a single lock.
What do business lockouts look like around Van Nuys?
Van Nuys covers ZIP codes 91401, 91405, 91406, and 91411, and the business mix changes from one stretch to the next. We're a Westwood company, but we cover the whole area from our mobile vans, and each part of it tends to bring its own kind of lockout.
Small businesses along the Van Nuys Boulevard corridor are the clearest example. A storefront there typically runs on a glass or aluminum-framed door with a single deadbolt, and only an owner or one manager may carry the key. A lost key at opening time means no sales until the door is open. That's the kind of call where storefront lock repair often follows the lockout, because a worn lock is frequently what caused it.
Offices around the Van Nuys Civic Center government complex are a different story. Larger buildings usually have more doors and more people holding keys. Our concern there is key control: once someone leaves and a key goes missing, the lockout is often really a rekey or commercial keying question.
Over in the Raymer Street industrial district near Van Nuys Airport, the doors tend to be rear and side entrances, often used by early shifts. The Sepulveda Boulevard, Victory Boulevard, and Sherman Way corridors mix shops, offices, and apartment buildings. If you're locked out of your home rather than a business there, our apartment lockout page covers that.
The interior Valley heat matters here too. Summers in Van Nuys run well above Westside temperatures, and swelling wood doors and frames can make a latch bind. Corrosion risk is low this far from the coast, so a seized lock here is usually wear or debris rather than salt-air rust. That changes how we diagnose a stuck door.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Why call Wilshire Lock & Key for a business lockout?
We've been in business since 1987, and we serve 140 cities across Los Angeles and Ventura counties. Van Nuys is one of them, and a commercial lockout there is not unfamiliar territory for us.
We're one company. When you call (213) 577-1366, you reach us, not a call center that sells your job to whoever responds first. The person who takes the call, the technician in the van, and the shop at 10740 Wilshire Blvd are all part of the same operation. That matters on a commercial job, where knowing who is standing at your door counts.
David, the owner and lead technician, oversees the work. If a commercial door needs a judgment call about method, hardware, or whether something is worth repairing, that standard comes from him. Our mobile locksmith vans carry the common cylinders, latches, and tools, and the storefront backs them up when a part isn't on the truck.
How do you check a locksmith before they touch your door?
California requires locksmith companies to hold a license from the Bureau of Security and Investigative Services, known as a BSIS LCO license. Ask any locksmith you call for that license number before work begins, and write down the company name. A legitimate company will give it to you without a fuss.
Be wary of anyone who won't say the company name on the phone, who can't tell you roughly what affects the charge, or who wants to drill a lock before trying anything gentler. On a business door, the cost of a bad choice includes a damaged frame and a day of lost business.
How can you avoid the next lockout?
A few habits prevent most repeat calls. Keep a spare with a second trusted person, such as a manager or the property owner, and keep a simple written record of who holds which key. When someone leaves, ask for the key back, and if you can't get it, rekey.
Don't ignore a lock that sticks, a key that needs jiggling, or a door that has started dragging in summer heat. Those are early warnings. If you want round-the-clock help available for the next one, our 24-hour locksmith service runs on the same number, and our commercial locksmith work covers the longer-term fixes.
Frequently asked questions
How quickly can you reach my business in Van Nuys?
We don't promise a set arrival time, because it depends on where our vans are when you call. What we do is give you an honest estimate on the phone. Call (213) 577-1366 and tell us the address and the situation.
Can you help with a business lockout at night or on a weekend?
Yes. Our phone is answered 24 hours a day, 7 days a week, all year. After-hours calls cost more than daytime ones, and we'll explain what applies before work starts.
Will you damage my door, frame, or glass?
Our aim is to open the door without damage, and most standard commercial locks allow that. Some situations, like a broken cylinder or a failed latch, can call for drilling. If that's the case, we tell you first and explain why.
Do I have to prove I'm allowed into the space?
Yes. We'll ask for ID and, where needed, a lease or a landlord contact. It protects you as much as the building owner, since a locksmith who opens doors for anyone is a risk to every business around.
Can you open a door with a panic bar or an electronic access system?
Often, yes, but it depends on the setup. Many electronic doors also have a keyed override, and a panic bar usually works from the inside only. We confirm what's possible once we see the door.
A former employee still has a key. Should I rekey?
If you can't get the key back, rekeying is the sensible step. It makes the old key stop working without replacing the whole lock, and it's often the more economical route when the hardware is in good condition.
I'm locked out of my car or apartment, not my business. Can you help?
Yes, we handle those as separate services, and the same number reaches us. Tell the person who answers what you're locked out of, and they'll point the right technician to you.
What should I have ready when I call?
The address, the type of door, and whether an alarm is set. If you know the lock brand or whether a key snapped, mention that too. Also have ID or lease details ready, since we'll need to confirm you're authorized.
More locksmith help in Van Nuys
Business Lockout near Van Nuys
Reviewed by David, Owner & Lead Technician, Wilshire Lock & Key — in the locksmith trade since 1987.
Last updated 2026-10-11.
