Locked out of your car in Santa Monica? Start here
A car lockout is one of the most common calls we take, and it never happens at a convenient moment. The keys are on the seat, the door shuts behind you, or the fob stays in the cup holder while you load the trunk. The car is fine and you are standing outside it.
Before you call, a few quick checks make the job go faster and help us tell you what to expect:
- Walk around and try every door, the rear doors and the hatch included. Now and then one was never locked.
- Note where the keys are: on a seat, in the ignition, in a cup holder, or in the trunk.
- Know the make, model and year, and whether the car uses a metal key, a push-button start or a fob.
- Have your ID and some proof the car is yours or that you are authorized to use it, such as registration.
- Be ready to give an exact location: a street, a lot, or a nearby cross street.
When a lockout is a real emergency
If a child or a pet is inside the car, or someone is in danger, call 911 first. Emergency crews are equipped for that situation, and we would rather you reach them quickly than wait on us. After that, call us at (213) 577-1366 if you still need the car opened. The line is answered 24 hours a day, 7 days a week.
For everything else, such as keys on the seat, a dead fob battery or a trunk that closed with the keys inside, you are dealing with an inconvenience. It can be solved cleanly if you do not rush it or reach for a coat hanger.
How does a car lockout service work from the call to the open door?
Here is what actually happens when you call us. It is the same careful process every time, adjusted for the car in front of us.
- You call (213) 577-1366. A real person answers at any hour. Tell us where you are, what the vehicle is, and where the keys are.
- We ask a few questions: door or trunk, keys inside or lost, push-button start or key ignition, and whether an alarm may sound when the door opens.
- A mobile technician drives to your location in one of our vans. Our Westwood storefront at 10740 Wilshire Blvd is about five miles from Santa Monica, so this is well within our regular territory.
- On arrival we ask for proof that the vehicle is yours or that you are authorized to be in it. We do this on every car, and a legitimate locksmith should insist on it.
- We protect the door frame and paint, then open the vehicle with professional tools made for the purpose. We do not force, pry or improvise.
- Once the door is open, we check that the locks, windows and door still work normally, and we help you with anything else tied to the lockout, like a spare key suggestion.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Why we don't use a coat hanger or force the door
Many modern doors hold wiring, window and lock linkages, and weather stripping that is easy to tear and expensive to replace. A bent hanger or a screwdriver can scratch paint, kink a seal or knock a linkage out of place. A proper car lockout service exists to avoid those problems. Our aim on every job is to open the car with no damage, and we work slowly enough to do it.
Keys locked in the trunk: how is that different?
A trunk lockout is not the same job as a door lockout, and the right approach depends on the vehicle. Some cars let us reach the trunk release from inside the cabin once a door is open. Some have a fold-down rear seat that provides access. Others make it harder. The right method depends on how that trunk is built, and we can only tell you that when we see the car.
The most common trunk scenario is simple. You set the keys down inside while loading groceries or luggage, close the lid, and the doors lock behind you. If the doors are locked as well, we open a door first and then work from there.
We will also be honest if a particular vehicle is a dealer-only case. A small number of cars are built so that opening them without the dealer is not realistic or risks damage. If yours is one of them, we will say so before we start, not after we have tried. Please do not expect us to answer that over the phone for every model; we confirm by VIN and in person.
What affects the cost of a car lockout in Santa Monica?
We do not publish prices on a web page because a lockout is not one-size-fits-all, and a fixed number would be wrong half the time. We will give you a clear quote when you call, and we explain what applies before any work begins. These are the factors that move it:
- Vehicle make, model and year, because door and lock designs vary a lot.
- Whether the keys are in the cabin or in the trunk, and whether the doors are also locked.
- Time of day. Nights, weekends and holidays involve more of our after-hours coverage than a weekday afternoon.
- Where the car is. An easy curbside spot and a tight spot in a covered lot are different working conditions.
- Whether the lockout is only a lockout, or also involves a lost key, a dead fob or a damaged ignition.
Is a locksmith or roadside assistance the more economical route?
If your auto club membership, car insurance or a manufacturer program includes lockout help, that is usually the more economical route, and it is worth a quick call to find out. The tradeoff is that you will wait on their schedule, and the person who shows up is often a subcontractor. When you want a direct, single-company answer and the shortest practical wait, call us. We do not mind you checking first.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366What if it is more than a lockout?
Sometimes the keys are not locked inside; they are gone, broken or dead. That is a different job, and it is handled by our automotive team. We keep this page focused on getting you back into your car, but here is where the other cases lead:
- Keys lost entirely or no spare: see lost car key replacement.
- Fob not responding or damaged: see key fob replacement.
- A new or spare key that needs to talk to the car: see transponder key programming.
- Anything else automotive, including ignition trouble: our automotive locksmith page covers the full range.
Whether a particular key needs programming
Whether a given key or fob needs programming varies by make, model and year, and published information on some models is incomplete or conflicting. Rather than guess on the phone, we confirm by VIN and in person. That keeps you from paying for the wrong thing.
Car lockouts across Santa Monica: neighborhoods, ZIP codes and real situations
Santa Monica is a compact city, and we answer lockouts in all five ZIP codes: 90401, 90402, 90403, 90404 and 90405. You might be at Downtown Santa Monica, near Third Street Promenade, Santa Monica Place or Tongva Park. You might be in Ocean Park, near the Santa Monica Pier or Palisades Park. You might be in the Pico District, Sunset Park, Mid-City, North of Montana or the Northeast Neighbors area, or at Santa Monica College or Providence Saint John's Health Center. The call is the same wherever you are: tell us the spot and we come to you.
Here is a local pattern worth knowing. Most Santa Monica residents rent, and the city has a very large stock of mid-century apartment buildings in areas like Wilshire-Montana (Wilmont) and Mid-City. In a building like that, the car key and the apartment key often hang on the same ring. When that ring ends up locked in the car, a car lockout can turn into an apartment problem too. If you are in that spot, we can help with both, and our apartment lockout service covers the door side of it.
Workers around the Bergamot Station and Water Garden office area, and people spending a day along Third Street Promenade or Main Street, face the same issue in a different setting: keys on the seat and a long day ahead. Tell us the location and we will bring the van there.
Near the beach, the persistent marine layer is a normal part of Santa Monica life. If you are waiting for us, find somewhere comfortable and keep your phone on, and we will call when we are close.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Why call Wilshire Lock & Key for a car lockout?
We are a real Los Angeles locksmith company, not a lead-generation site. Here is what is actually different about calling us:
- In business since 1987, and serving 140 cities across Los Angeles and Ventura counties.
- A storefront at 10740 Wilshire Blvd in Westwood plus mobile service vans, so there is a real business behind the van that shows up.
- One company from the phone call to the finished job. There are no dispatch middlemen and no handoff to someone you never spoke with.
- David, our owner and lead technician, oversees the work.
- Our phone is answered 24 hours a day, 7 days a week, year-round at (213) 577-1366. Our mobile locksmith service comes to the car, and our 24-hour locksmith coverage means nights and holidays are normal hours for us.
How do I make sure a car locksmith is legitimate?
Lockouts attract some bad operators because people are stressed and in a hurry. A few simple questions protect you:
California requires locksmith companies to hold a BSIS LCO license, and you should ask any locksmith for it before they begin. Ask for the business name when they answer the phone, and be wary of a generic greeting with no company name. Ask for a quote based on your vehicle and location, and be cautious if the figure changes sharply when the technician arrives. A real technician will ask for proof that the car is yours. If one does not, that is a warning sign.
How to avoid the next car lockout
A few habits make a repeat unlikely. Get a spare made and keep it somewhere safe, not in the car; our key duplication page explains the options, and some newer keys also need programming. Keep fobs in your pocket instead of setting them down while loading the trunk. Replace fob batteries when the range drops. Check for keys before you shut any door. These are small habits, but they spare you a long wait on the curb.
Frequently asked questions
How long will it take you to reach me in Santa Monica?
We answer the phone around the clock and send a mobile van from our fleet. We do not post a fixed arrival time on a web page because it depends on where our vans are and the time of day. When you call (213) 577-1366, we give you a realistic estimate based on your location.
Will opening my car cause damage?
Our aim on every car is to open it with no damage, and we use professional tools and protect the door frame and paint to do that. We will not pretend every vehicle is simple. If yours is a difficult or dealer-only model, we tell you before we start.
Can you open a trunk when my keys are locked inside?
Yes, in most cases, though the method depends on how the vehicle is built. Often we open a door and then reach the trunk release from the cabin. We confirm what is possible when we see the car, and we say so plainly if a vehicle is a dealer-only case.
Do I need to prove the car is mine?
Yes. We ask for ID and some proof of ownership or authorization, such as registration. It protects you and every other driver, and any legitimate locksmith should ask the same.
My car has a push-button start and the fob is inside. Can you still help?
Usually we can open the doors so you can retrieve the fob. Details vary by make, model and year, so we confirm the specifics by VIN and in person instead of guessing over the phone.
Should I call a locksmith or my roadside assistance provider?
If your auto club, insurance or manufacturer program covers lockouts, that is usually the more economical route, and it is worth a quick call. If you want a direct answer from one company and the shortest practical wait, call us. We are happy to explain either path.
What if I lost my keys rather than locking them inside?
That is a different job from a lockout. Our lost car key replacement service covers it, and we confirm the right approach by VIN and in person since it varies by vehicle.
Do you come out at night and on holidays?
Yes. Our phone at (213) 577-1366 is answered 24 hours a day, 7 days a week, year-round. After-hours timing can affect cost, and we explain that when we quote the job.
More locksmith help in Santa Monica
Car Lockout near Santa Monica
Related articles
Reviewed by David, Owner & Lead Technician, Wilshire Lock & Key — in the locksmith trade since 1987.
Last updated 2026-10-11.

