Why landlords need a locksmith on file, not just a number for emergencies
A single lockout is an event. A rental portfolio is a pattern. If you own a fourplex off Garfield Avenue, manage a handful of single-family rentals, or run a small apartment building, you will rekey after move-outs, replace worn hardware, cut spare keys, and now and then get a late call from a tenant standing outside. Handled one at a time, each of those becomes a fresh phone search and a stranger at your door.
This page is for owners and managers who would rather have one locksmith that already knows how their properties are keyed. We've been in business since 1987, with a storefront at 10740 Wilshire Blvd in Westwood and mobile service vans. We serve Montebello along with 140 other cities across Los Angeles and Ventura counties. Montebello sits about 21 miles from our base, so we treat planned turnover work as planned work and keep the urgent calls for the real emergencies.
How does lock service between tenants work?
The goal at turnover is simple: the outgoing tenant's keys, and any copies they made, should stop working, and the incoming tenant should get locks that function properly on the first day. Here is how we run it when you send us a unit or a batch of units.
The usual choice is between rekeying the locks and replacing them. Rekeying changes the pins inside the existing cylinder so old keys no longer turn it. When the hardware is sound, it is usually the more economical route. Replacement makes sense when the lockset is worn, loose, damaged, or so old that it no longer works smoothly.
- You send the addresses, unit numbers, and the dates the units turn over, plus anything you already know about the hardware.
- We confirm what is on each door: brand, knob or lever, deadbolt, and whether the cylinders are good candidates for rekeying.
- A technician rekeys or replaces the cylinders on site and tests every lock with the new key before leaving the unit.
- Keys are cut and sorted the way you want them: tenant sets, a manager set, and any maintenance keys.
- Anything worn, sagging, or failing is flagged separately with options, so repair work never gets buried inside a routine rekey.
- You get a unit-by-unit summary of what was done, so your files match what is actually on the doors.
When does a master key system make sense for a building?
A master key system lets one key, held by you or your maintenance person, open every unit, while each tenant's key opens only their own door. For a small multifamily owner, the appeal is practical: you stop carrying a ring of a dozen different keys and you stop re-cutting everything when one tenant moves out. You can read more about how we set these up on our master key system page.
We'll also be straight with you about the tradeoffs. A master system is more complex than individual locks, and it needs to be planned and documented so the key records stay accurate. For a duplex or a small set of single-family rentals, a simpler setup is often the better fit. We'd rather tell you that than sell you a system you don't need.
- One manager or maintenance key for the whole property, with separate tenant keys for each unit.
- Turning over one unit means rekeying that unit, not re-cutting the whole building.
- Restricted key blanks can make unauthorized copying harder, and we'll tell you honestly whether that is worth it for your property.
- Shared entries, side gates, and laundry or storage rooms can be keyed into the same plan.
- Where a building has a shared front entry or gate, access control can replace physical keys at that point, so a lost key doesn't mean rekeying a common door.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366What should a tenant lockout policy look like?
Lockouts are the most predictable emergency in rental property, so they deserve a written policy instead of a scramble. Decide in advance who holds spare keys, who a locked-out tenant calls first, and whether the tenant or the owner pays for an after-hours call. Tell tenants at move-in. A clear rule prevents arguments at midnight.
If your tenants or on-site manager call us, we handle an apartment lockout the same way every time. We need to be sure the person asking us to open the door lives there or has authority from you. We'll ask for ID or your authorization before we start, and we won't open a door for someone who can't show it. That protects the tenant, and it protects you.
Where possible, we open the door without damaging it, and we check the lock afterward so a lockout doesn't turn into a repair bill. If the lockout shows a deeper problem, like a worn latch or a swollen door, we tell you. For after-hours situations, our emergency locksmith line is the same number as everything else, answered around the clock.
- Name one point of contact, you or your manager, who can authorize an entry by phone.
- Keep a manager key where it can be reached, but not so freely that it becomes a security gap.
- Decide in advance how repeated lockouts by the same tenant are handled.
- Give tenants one number to call, and tell them what we will ask for when they do.
What does recurring service look like for property managers?
Recurring doesn't mean a contract with fine print. It means we know your properties and you know who to call. A standing relationship usually covers a handful of predictable needs, and we can talk through how you'd like to arrange them.
- Scheduled turnover batches, grouped so a technician can work through several units in one visit.
- Spare and replacement keys on request through key duplication and key records you control.
- Repairs for sticking deadbolts, loose handles, and doors that no longer latch.
- Mailbox locks for buildings where the tenant keys or lock cylinders have worn out.
- Gate lock repair for driveways, side gates, and shared courtyards.
- A lockout call path your tenants can use after hours, with the same company answering every time.
What affects the cost of landlord locksmith work?
We don't quote numbers on a web page because the work varies too much, but we can tell you exactly what moves the cost, so you can plan your own budget.
Batch work is generally the more economical route compared with a string of separate calls, because the technician is already on site and set up. After-hours and urgent calls cost more than work scheduled in regular hours, simply because of the time and availability involved. We give you the price for your actual situation before we start work.
- How many units or doors are in the job, and whether they're all in one place.
- Whether the existing hardware can be rekeyed or has to be replaced.
- The grade and type of lock, such as standard knobs, deadbolts, or higher-security cylinders.
- The condition of the door and frame, since misaligned doors can add repair work.
- How many keys you want cut, and whether they are standard or restricted blanks.
- Whether the work is scheduled or urgent, and the time of day.
- Whether the project involves planning and documentation, as a master key system does.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366What do landlords in Montebello run into with their locks?
Montebello's housing is mixed, and each type tends to cause its own kind of lock trouble. In the older southern and central blocks, 1920s Spanish-style bungalows are common, and in South Montebello many of them still have worn mid-century locksets. Replacing a tired lockset at turnover is often worth more than a rekey, because a rekeyed lock that sticks will still bring you a maintenance call. Our lock replacement work often starts as a rekey that turns into a swap once we see the hardware.
Toward the hills, larger postwar ranch tracts are common, including the tract homes north of Whittier Boulevard, and many still carry original mid-century locksets. Those homes are often single-family rentals, which makes them good candidates for a rekey at every tenant change. The Montebello Hills area has sloped lots and longer driveways, which is worth knowing when a gate or exterior entry needs service.
Along Garfield Avenue and Beverly Boulevard, the housing leans toward condos and apartments. That's where the apartment lockout calls tend to come from, and where shared entries and mailboxes matter most. If you manage in the 90640 ZIP, you may have a mix of all three property types in one portfolio, and we can service them together.
The climate adds one specific wrinkle. Montebello summers run hotter than coastal LA, and heat-driven expansion of older wood doors is the main seasonal effect on hardware. A tenant may report that a lock is broken when the door is actually swollen and rubbing the frame. We check alignment before we replace anything, which can save you the cost of a new lockset.
If your holdings include mixed-use or small commercial space, such as storefronts and roll-up gates along the Whittier Boulevard commercial strip or retail near The Shops at Montebello, our commercial locksmith service covers those doors too, so you don't need a second company for the ground-floor tenant.
Why do property managers call Wilshire Lock & Key?
We're a locksmith company with a real address. We've been working since 1987, we have a storefront at 10740 Wilshire Blvd, Los Angeles, CA 90024, and we run mobile service vans out of that base. When you call, you reach us, not a national dispatch center that sends whoever is closest. David, the owner and lead technician, oversees the work.
That matters most for landlords, because your keys and key records are sensitive. Fewer hands means fewer unknowns about who has access to what.
One more thing worth knowing: California requires locksmith companies to hold a BSIS LCO license, issued by the Bureau of Security and Investigative Services. Ask any locksmith you hire for their license number, including us, and check it with the state before anyone touches your doors.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366How do you get started?
Call (213) 577-1366 any time of day. Have a list of your Montebello addresses, the number of units at each, and what you know about the current locks. If you aren't sure, we'll sort it out on the first visit. From there we can plan a first turnover, quote a master key project, or simply put your properties on file so the next lockout call goes smoothly. You can also see everything we do in Montebello on our Montebello locksmith page.
Frequently asked questions
Should I rekey every unit after a tenant moves out?
We recommend it whenever you can't be sure how many copies of the old keys exist, which is most of the time. It's your decision. A rekey is usually the more economical route, and it means the old keys stop working, which is the point of the exercise.
Is it better to rekey or replace locks between tenants?
If the lockset is in good shape and works smoothly, rekeying is usually enough. If it's worn, loose, sticking, or very old, replacing it is the better long-term choice. We look at the hardware and tell you which one applies, unit by unit.
Can you key several units alike or set up a master key?
Yes. We can key doors alike, build a master key system, or recommend a simpler setup if your property is small. We'll explain the tradeoffs and document the system so your key records stay accurate.
Can my tenants call you directly when they're locked out?
They can, if you've told them to. We'll verify that the person lives there or that you've authorized the entry before we open the door. Many managers prefer to approve the call themselves, and we're fine with either arrangement.
Do you work after hours and on weekends for rental properties?
Yes. Our phone at (213) 577-1366 is answered 24 hours a day, 7 days a week, year-round. After-hours work costs more than scheduled work in regular hours, so batching routine jobs is the more economical route.
Are smart locks a good idea for rentals?
They can be. Keypad and smart locks remove the key handoff, and you can change codes between tenants. The tradeoffs are batteries, tenant support, and keeping codes managed. We'll talk through whether it fits your property before you commit.
How do I verify that a locksmith is legitimate?
California requires locksmith companies to hold a BSIS LCO license. Ask for the license number and check it with the state. Also ask whether the person coming to your property works for the company you called, or for a dispatch service.
Do you handle commercial doors in mixed-use properties?
Yes. If your building has a storefront, an office, or a roll-up gate on the ground floor, we can service those along with your residential units, so one company covers the whole property.
More locksmith help in Montebello
Locksmith for Landlords & Property Managers near Montebello
Reviewed by David, Owner & Lead Technician, Wilshire Lock & Key — in the locksmith trade since 1987.
Last updated 2026-10-11.
