Why landlords need a locksmith relationship, not just a phone number
A homeowner calls a locksmith once in a long while. A landlord calls again and again: a tenant moves out, a key goes missing, a mailbox lock sticks, a side gate stops latching. Each call is small, but together they decide whether your units are actually secure and whether turnover drags on for days. That is why we treat rental owners as ongoing accounts rather than one-off jobs.
This page is written for landlords, property managers, and owners of small multifamily buildings in Lakewood. It covers what should happen to the locks at every turnover, how master key systems work, what a sensible lockout policy looks like, and what drives the cost. We leave out sticker numbers on purpose, because the real cost depends on your doors and your hardware.
Wilshire Lock & Key has been in business since 1987. David owns the company and leads our technicians, and he oversees the work. When you manage more than one door, that continuity matters, because the same people remember how your properties are set up.
Should you rekey or replace locks between tenants?
Rekeying changes the internal pin arrangement of the lock you already have, so the old tenant's keys stop working and new keys take over. The hardware stays on the door. Replacement swaps out the whole lockset. For most turnovers, rekeying the existing locks is the usually more economical route. You keep a working lockset and change only the part that makes it secret.
Replacement is the better call when the hardware itself is the problem. We look at the door before recommending either one, and we tell you which we would do and why. Replacement usually makes sense in these cases:
- The lock is worn, sticks, or the latch no longer catches the strike plate.
- The knob or lever is loose on its spindle, or the finish is failing.
- The door has only a knob and you want a deadbolt added, or the existing deadbolt is in poor shape.
- Your doors have a mix of brands and you want them standardized so keying alike is simpler later.
- You want keypad or app-based entry to cut down on physical key handoffs. See our notes on smart lock installation before you commit, since not every door or tenant situation suits it.
How does a turnover lock service work?
Here is the routine most landlord accounts settle into. You can adjust it to fit your property and your paperwork.
- You call or send the address, the unit numbers, and the date each unit will be vacant.
- We confirm that the person asking has authority over the property before any work starts. That protects you and your tenants.
- A technician checks every lock that belongs to the unit: entry deadbolt, knob or lever, patio slider or back door, any gate or garage side door, and the mailbox if you manage it.
- We rekey the locks, or replace the ones that are past saving, so the previous tenant's keys no longer operate anything.
- We cut the number of keys you need, and each key is tested in its lock before we leave.
- You get a plain list of what was done to each door, so your unit file stays accurate for the next turnover.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366When does a master key system make sense for a small multifamily building?
A master key system lets one key open many locks while each tenant's key opens only their own door. It suits a manager who has to reach every unit, or an owner with several buildings who wants one key ring instead of a drawer full of tags. Our page on master key systems goes into the mechanics.
It is not free of trade-offs. A master key is a high-value key. If one goes missing, the fix can mean rekeying many locks, not one. More levels in the system also means more planning up front. So we ask a few questions before anything gets cut:
- Who will hold a master key, and how will you track it?
- Do you need one level (all units in a building) or several (unit, building, whole property)?
- What is your plan if a master key is lost or an employee leaves?
- Are your current locks from one family of hardware, or will some need replacing to join the system?
What should a landlord lockout policy say?
Most lockout headaches come from not having decided the rules in advance. A tenant locked out late at night will call whoever they can reach, and if your policy is unclear, you may find out about it from a bill. Settling a few points ahead of time makes each lockout a short phone call instead of an argument. We have more on how we handle apartment lockouts for reference.
Our line, (213) 577-1366, is answered around the clock, every day of the year, so a tenant or on-call manager always reaches a person. A good policy covers these points:
- Who the tenant calls first: you, your manager, or the locksmith directly.
- Who authorizes the work, and how you want that confirmation given (phone call, text to us, or on-site).
- How a tenant's identity is confirmed before a door is opened.
- Who pays, and whether repeat lockouts are treated differently from the first one.
- Whether you keep a spare key or lockbox, so a lockout does not need a locksmith at all.
- What happens if the lockout reveals a damaged lock that needs repair.
What affects the cost of landlord locksmith work?
We don't put prices on a web page, because a number there would be a guess. What we can do is show you what moves the cost, so your budget makes sense before you call. We give you a quote based on what we see at your doors.
- Number of doors and units. Several units in one visit are usually more efficient than scattered single calls.
- Rekey or replace. Rekeying existing hardware is typically the lighter-cost option when the locks are in good shape.
- Hardware grade and brand. Basic locksets and higher-security cylinders differ a lot in cost.
- Number of keys cut for each unit.
- Master key complexity: more levels and more locks tied together mean more planning and more parts.
- Door and frame condition. A swollen, warped, or misaligned door can make a good lock act like a bad one.
- Scheduling. Planned visits are generally easier on the budget than after-hours emergencies.
- Travel. Lakewood is about 29 miles from our Westwood storefront, so batching work at several addresses helps.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Why property owners call Wilshire Lock & Key
We are one company, not a dispatch center that hands your call to whoever is nearby. The storefront at 10740 Wilshire Blvd in Westwood backs up our mobile service vans, so the people who answer your questions are the same ones doing the work. David oversees how jobs are done, and we have been at this since 1987. We serve 140 cities across Los Angeles and Ventura counties, Lakewood among them.
One more thing worth doing, with us or anyone else. California requires locksmith companies to hold a BSIS LCO license. As a landlord you are handing out access to other people's homes, so ask any locksmith for that license number before they touch your doors.
What does Lakewood's rental housing mean for your locks?
Lakewood is a postwar planned suburb. Roughly 17,500 compact single-story tract homes went up between 1950 and 1953, and that 1950s ranch stock still dominates the city. If you own a single-family rental here, whether in Lakewood Park, Lakewood Mutuals, Lakewood Gardens, Mayfair, or near Del Valle Park, a few things tend to apply:
Many of these homes still carry decades-old knob and deadbolt hardware. If you cannot say how many sets of keys exist for a lock like that, rekeying at turnover is the simple way to reset the count. Side-yard gates and garages, attached or detached, are near-universal on these lots, so a turnover that skips the gate latch and the garage side door leaves part of the property on old keys. Our work on gate lock repair covers those side-yard gates.
Climate plays a modest role. Lakewood sits on a flat coastal plain several miles inland, with morning marine layer and mild temperatures. Salt-air corrosion is minor compared with shoreline Long Beach, but damp winters can swell older wood doors. When a tenant says a lock is sticking in winter, we check how the door fits the frame before blaming the lock.
Apartments are limited and sit mostly along major corridors such as South Street and Candlewood Street. Apartment lockouts along Candlewood Street near Lakewood Center are one of the scenarios we see in the area. If you manage a building there, a shared mailbox bank is part of the same turnover list, and we handle mailbox lock replacement as well. Owners with retail space along Lakewood Boulevard, South Street, or Del Amo Boulevard also call us for storefront lock service.
We cover all three Lakewood ZIP codes: 90712, 90713, and 90715.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366How do you set up recurring service with us?
Start with a short list: your property addresses, the number of units at each, the kinds of locks you know are there, and who is allowed to authorize work. Add an invoicing contact if that is a different person. Then call (213) 577-1366 or reach us through the contact page.
From there we can plan a first pass through your doors, note which hardware is worth keeping and which should be replaced, and agree on how you want each turnover requested. Over time, that gives you a consistent set of hardware across your units, which makes every later rekey, key cut, and repair simpler.
Frequently asked questions
Do you handle recurring work for landlords, or only emergencies?
Both. Many of our landlord calls are planned turnovers, key cuts, and repairs. Emergencies and lockouts are handled around the clock on the same number, (213) 577-1366, which is answered 24 hours a day, 7 days a week.
Is it better to rekey or replace locks when a tenant moves out?
If the locks work smoothly and the hardware is in good shape, rekeying is usually the more economical route. If a lock sticks, is worn, or is a mismatched brand you want standardized, replacement is the better call. We check each door and tell you which we would choose.
Can you service several units in one visit?
Yes. Grouping units at one property into a single visit is how most landlords keep turnover efficient. Send the addresses and unit numbers ahead and we plan the visit around them.
Can all my units be keyed so one key opens everything?
That is a master key system, where one key opens many locks while each tenant's key opens only their own. It takes planning, and a lost master key can be costly to fix, so we talk through who holds keys before setting it up.
Can tenants call you directly if they are locked out?
They can, if your policy allows it. We confirm the caller's identity and your authorization before opening a door. Many managers prefer to authorize by phone first, and we can work either way.
Do you work on short-term or vacation rentals?
Yes. Those properties have their own needs, since guests come and go and key control is harder. Take a look at our vacation rental locksmith page for how we approach them.
How do I check that a locksmith is legitimate?
California requires locksmith companies to hold a BSIS LCO license. Ask any locksmith for the license number before work begins, and verify it yourself with the state.
Do you serve all of Lakewood?
Yes. We serve the whole city, including ZIP codes 90712, 90713, and 90715. Our mobile vans come out from our Westwood base, and Lakewood is about 29 miles away.
More locksmith help in Lakewood
Locksmith for Landlords & Property Managers near Lakewood
Reviewed by David, Owner & Lead Technician, Wilshire Lock & Key — in the locksmith trade since 1987.
Last updated 2026-10-11.
