Why a short-term rental needs a different kind of locksmith
A home you live in has a few keys, held by people you know. A vacation rental has a rotating cast: guests, a cleaner, maybe a co-host, a handyman, a property manager, and a friend who once housesat. Every one of those people is a possible copy of your access, and none of them stays the same for long. That changes what good lock work looks like. You are not just securing a door. You are running an access system that has to work for strangers, at odd hours, with nobody standing there to help.
Lock problems on a rental also repeat. A guest forgets the code. A battery runs low on a Friday night. A cleaner leaves with a key that was supposed to go back in the lockbox. A door that was fine in dry weather starts sticking. None of these is a disaster by itself, but each one lands on a guest who is standing outside with luggage, and that is the moment a review gets written.
Wilshire Lock & Key has been doing lock work since 1987, which is longer than keypads, Wi-Fi deadbolts and key lockboxes have been common on front doors. That history matters for one practical reason: we have seen what fails over time. Our advice to hosts is usually the same. Pick the simplest system you can actually manage, install it properly, and keep a mechanical backup.
How do you control who has access between guests?
There are really three tools, and most hosts end up using a mix. Which one fits depends on how many doors you have, how often guests turn over, and how much you want to handle in person.
A keypad or smart deadbolt lets you give each guest their own code and delete it afterward. No key changes hands, and nothing needs to be returned. It is the most common setup for remote check-in, and it suits properties with frequent turnover. Our smart lock installation work covers choosing a model, mounting it on the door properly and setting up the codes so you are not locked out of your own system.
Rekeying changes the internal pins of an existing lock so that old keys no longer work. It makes sense when keys have gone missing, when you have lost track of who holds copies, or after a stay that left you uneasy. It is also the usual first step when you buy a rental that already has a history. Our lock rekey service lets you keep the hardware you have and start over on who holds a working key.
Physical key control is the third tool, and it still matters. Even a fully smart door should have a keyed override, and a small number of well-tracked keys for you and your cleaner is easier to manage than a loose pile. If you need more sets, key duplication done from a clean original is better than copies of copies, which gradually drift out of tolerance and start to stick.
- Rotating codes: best for frequent turnover and remote check-in.
- Rekeying: best after lost keys, unknown copies or a change of ownership.
- Mechanical backup key: best kept for you and your cleaner, never left in a guest-accessible spot.
- A combination of the above is normal, and usually the most reliable.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366What we handle for Lakewood hosts
Hosts call us for a mix of planned jobs and surprises. Both are the same work from our side, and we try to plan the first kind so there are fewer of the second.
- Smart lock and keypad deadbolt installation, including swapping out a worn deadbolt that will not hold a new lock properly.
- Code setup and a clear explanation of how to add, change and delete guest codes.
- Rekeying all the locks on a property so that every door works with one key.
- Lost-key replacement and re-securing the door when a key goes missing.
- Lockouts for hosts and, where the situation is legitimate, for guests the host has authorized us to help.
- Side-gate, garage side-door and shared-entry lock work.
- Broken or stuck keys, sticking latches and doors that no longer close cleanly.
- Ongoing arrangements for hosts with more than one unit, so one company knows all your doors.
How a typical rental setup works, step by step
Every property is different, but a first visit with a host usually follows this pattern. You can talk through most of it by phone before we arrive, which keeps the visit short and focused.
- You call (213) 577-1366 and tell us what you have: house, unit or apartment, how many entry doors, whether there is a gate or garage side door, and how you currently check guests in.
- We list every door and gate a guest or cleaner will touch, not just the front door. Access problems usually show up on the door nobody thought about.
- We look at the existing hardware. A smart lock is only as solid as the door and deadbolt it sits on, so we check the bore, the strike plate, the alignment and whether the door swells or drags.
- We recommend a system and explain the trade-offs plainly, including batteries, connectivity and what happens when the power or the Wi-Fi is down.
- We install, then test the lock with the door open and closed, test the keyed override, and test a guest-style code from the outside.
- We walk you through setting and deleting codes yourself, so you are not calling us for routine changes. You leave with a clear picture of what is installed and where the spare key lives.
What affects the cost of rental lock work?
We do not quote numbers on a web page, because the honest answer depends on the property. We can explain what moves the cost so that the quote you get on the phone makes sense.
The biggest factor is whether you are rekeying or replacing. Rekeying existing locks is usually the more economical route when the hardware is sound. Replacing makes sense when a lock is worn out, mismatched or cannot take a smart upgrade.
- Number of doors and gates: a single front door is a different job than a main house, a side gate and a garage entry.
- Type of lock: a basic keypad deadbolt, a Wi-Fi smart lock and a high-security cylinder all differ in hardware cost and setup time.
- Condition of the door: a misaligned strike, a swollen door or a poorly drilled bore needs correcting before a new lock will work reliably.
- Same-property consistency: keying every door alike is a bit more work than rekeying one, but it saves you carrying a ring of keys.
- Timing: planned work during the day is simpler than an after-hours call, and mobile visits are planned around where our vans are working.
- Distance: Lakewood is roughly 29 miles from our Westwood base, which we factor into scheduling, and we will tell you how we would route it when you call.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Lakewood rentals: tract homes, side gates and apartment corridors
Lakewood is a postwar planned suburb. About 17,500 compact single-story tract homes went up between 1950 and 1953, and that 1950s ranch stock still dominates the city. For a host, that means a lot of rentals are small single-story homes with original or decades-old knob and deadbolt hardware. If you bought one as a rental or took over from a previous owner, rekeying is often the first sensible step, since you have no way to know how many keys were cut over the years. The same goes for a house that has changed hands or tenants several times.
Side-yard gates and garages, attached or detached, are near-universal on these lots. For a guest, the side gate is often the real front door, especially if the garage holds laundry or storage. Those gates and garage side doors get less attention than the front door and tend to have older latches and padlock hasps. If you use a combination or keypad on the main door, think about how guests reach everything else. Our gate lock repair work covers latches and locks that have worn or rusted out.
The climate is gentle on hardware. Lakewood is a flat coastal-plain city several miles inland, with morning marine layer and mild temperatures. Salt-air corrosion is minor compared with shoreline Long Beach. Damp winters can swell older wood doors, though, and a swollen door can make a deadbolt bind or a smart lock motor strain. If a guest tells you the door has become hard to lock, do not ignore it. A small adjustment now is better than a lock that fails mid-stay.
Apartments are limited in Lakewood and sit mostly along major corridors such as South Street and Candlewood Street. If you rent out a unit in a building, the questions change: who controls the common entry, what your lease and building rules allow, and whether a keypad deadbolt is permitted on your unit door. Always check that with your landlord or building management before changing a lock. If a guest or you are locked out of a unit, our apartment lockout service is the place to start.
Hosts here tend to cluster in a few areas that the city data points to: Lakewood Park, Lakewood Mutuals, Lakewood Gardens, Lakewood Country Club Estates, Mayfair, the Lakewood Center district, and the Del Valle Park area. Some properties sit near the Long Beach border, close to Carson Park and Lakewood Village. We serve the ZIP codes 90712, 90713 and 90715. We do not claim every neighborhood has a particular kind of rental. What we can say is that the postwar tract housing, side gates and garages are the common thread, and they shape how we approach the doors.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Lost keys and guest lockouts at odd hours
Rentals do not keep business hours. A guest arrives late, a code fails, a key is not where it should be. Our line at (213) 577-1366 is answered 24 hours a day, seven days a week, year-round, and our mobile locksmith vans mean that most of this work happens at the property rather than in a shop.
When a guest is locked out, we need to be sure we are helping the right person. Expect us to ask for proof the property is yours or that you have authorized the call. That is not red tape. It protects you, because a locksmith who opens a door for anyone who asks is a risk to every host.
When a key is lost, the question is whether to rekey or simply replace the key. If the key can be tied to a particular address or a person who might misuse it, rekeying is the sensible move. If a guest took a key home by accident and is returning it, a rekey may be more than you need. We will talk through which applies rather than sell you the larger job.
If a key breaks off in a lock, stop trying to pull it out with pliers, since that usually pushes the piece deeper. Call us and we will remove it without damaging the cylinder where possible.
Common mistakes hosts make with rental locks
These come up so often that they are worth listing. Avoiding them saves you more trouble than any single product choice.
- Relying on one smart lock with no mechanical backup. Batteries die, apps fail and Wi-Fi drops. Keep a keyed override and know where the key is.
- Reusing the same code for every guest. Rotate codes for each stay, and delete old ones as soon as the guest leaves.
- Leaving a spare key in a lockbox with a code you never change. A lockbox is only as secure as its code.
- Putting a smart lock on a door that does not close squarely. If the latch has to be pushed or lifted to catch, the lock motor will wear out early.
- Forgetting the side gate, garage side door and any storage room. Guests and cleaners use them too.
- Giving cleaners and co-hosts permanent codes with no way to tell who used them. Give each person their own code if your lock supports it.
- Skipping a rekey after buying or taking over a property. Previous owners and tenants may still hold working keys.
- Changing locks on an apartment unit without checking lease or building rules first.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Why hosts call Wilshire Lock & Key
We have been in business since 1987. We run a real storefront at 10740 Wilshire Blvd in Westwood, plus mobile service vans that reach 140 cities across Los Angeles and Ventura counties, Lakewood among them. When you call, you reach us, not a national dispatch center that passes your job to whoever is free. David, the owner and lead technician, oversees the work.
That setup suits rental owners because your problems are repeat problems. A company that knows your doors and what you installed last time can fix the next issue faster than one starting from scratch. If you manage several properties or rent to tenants as well as guests, our locksmith for landlords page covers how we work with owners who carry more than one door. And if one of your doors needs a stronger deadbolt before any smart lock goes on it, our deadbolt installation work handles that.
One more thing worth knowing: California requires locksmith companies to hold a license from the Bureau of Security and Investigative Services, called a BSIS LCO license. You should ask any locksmith you hire for that number before work begins, including us. It is a fair question, and a company that is comfortable with it will answer it plainly.
If you are setting up a new rental, taking over an old one or just tired of lockout calls, phone (213) 577-1366 and describe your doors. We will tell you honestly whether you need a rekey, a smart lock, a repair or just a better routine.
Frequently asked questions
Can you install a smart lock for remote check-in at my Lakewood rental?
Yes. We check the door and existing deadbolt first, recommend a model that suits how you check guests in, install it, test the keyed override and show you how to set and delete guest codes. Call (213) 577-1366 and tell us how many doors you have.
Should I rekey or install a smart lock between guests?
They solve different problems. A smart lock lets you change codes without touching the hardware, so it suits routine turnover. Rekeying makes sense when keys are lost or you are unsure who has copies. Many hosts do both: rekey once for a clean start, then use rotating codes.
Do I still need a physical key if I use a keypad lock?
We recommend it. Batteries die, apps fail and connectivity drops. A keyed override that only you and your cleaner can reach means a dead battery is a minor nuisance rather than a locked-out guest in the middle of the night.
How often should I change guest codes?
Give each stay its own code and delete it after checkout. If your lock supports it, give cleaners and co-hosts their own separate codes so you can tell who entered and remove access individually.
Can you help if a guest is locked out in the middle of the night?
Our line is answered 24 hours a day, seven days a week. We will ask for confirmation that the property is yours or that you have authorized the call before opening anything, because that protects you as the owner.
What if a guest leaves with the key?
If the key is being returned, a rekey may not be necessary. If you cannot get it back, rekeying the lock is the safer option because it makes the missing key stop working. We can talk through which fits your situation.
Can you work on side gates and garage side doors?
Yes. Lakewood's postwar lots commonly have side-yard gates and garage side doors, and guests often use them. We repair and replace latches and locks there, and can key them to match your main door.
Can I change the lock on an apartment unit I rent out short-term?
Check your lease and building rules first, and ask your landlord or management company. Many buildings control the common entry and have rules about changing unit locks. Once that is settled, we can handle the work.
How do I check that a locksmith is properly licensed?
California requires locksmith companies to hold a BSIS LCO license. Ask for the number before work starts and check it with the state. That applies to any locksmith you hire, including us.
More locksmith help in Lakewood
Airbnb & Vacation Rental Locksmith near Lakewood
Reviewed by David, Owner & Lead Technician, Wilshire Lock & Key — in the locksmith trade since 1987.
Last updated 2026-10-11.
