Why won't my lock turn, and what usually causes it?
A lock rarely fails all at once. It is usually something slow: pins worn down by years of use, lubricant that has dried out, grit packed into the keyway, a door that has shifted so the bolt no longer lines up with the strike plate, or a latch spring that has gone tired. What you notice at the door, whether the key sticks, the knob spins freely, or the deadbolt grinds, tells us where to look. That is why we ask a few questions on the phone before we pick up a tool.
Here are the patterns we see most often with a lock that has stopped working properly:
- Key goes in but the lock won't turn: a worn key, dirty or worn pins, or a bolt binding against the strike.
- Key stuck in the lock: a bent or worn key, debris in the keyway, or a damaged cylinder. If the key has snapped off, that is a job for broken key extraction first, then repair.
- Deadbolt turns but the bolt barely moves, or the thumbturn spins freely: usually a broken tailpiece, a cracked cam, or loose internals.
- Loose door lock that wobbles in the door: screws that have backed out, stripped mounting holes, or a worn bore in the door itself.
- Latch that won't catch or won't retract: a bent strike, a swollen or sagging door, or a worn latch mechanism.
- Jammed door lock that works from one side only: often a misaligned door, or a broken part on the interior side.
How do we repair a lock, step by step?
Lock repair is mostly diagnosis. The part that has failed is often small and cheap, while the cause behind it is something else, such as a door that rubs or a key that was copied from a copy. A repair that ignores the cause tends to fail again, so we work in this order:
- You call (213) 577-1366 and describe what the lock is doing. We answer around the clock, so a stuck lock at night gets the same attention as one at noon.
- We come to you in one of our mobile vans. Most door and gate hardware is repaired right where it is installed.
- We test the door and lock in place first: how the key feels, how the bolt travels, whether the strike lines up, and whether the hinges or the door itself are part of the problem.
- If the lock needs to come apart, we open it and inspect the cylinder, springs, cams, tailpiece and latch for wear, breakage or damage.
- We tell you what we found and lay out your options, which are usually repair, rekey, or replace, with the honest tradeoffs of each.
- We do the work you choose: cleaning and re-lubricating, swapping worn internal parts, tightening or re-seating the hardware, adjusting the strike, or cutting a fresh key that matches the repaired lock.
- We test it again, open and closed, with every key, before we call the job done.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Which kinds of locks can be repaired?
Most residential hardware can be repaired, and so can a good share of commercial hardware. The right approach depends on the lock type:
- Deadbolt repair: worn or broken cams and tailpieces, sticking bolts, thumbturns that spin, and bolts that no longer reach the strike. If you need a new deadbolt rather than a repaired one, see deadbolt installation.
- Mortise lock repair: common in older doors, these have a lock body set into the edge of the door. They can be repaired and rebuilt when parts are available, but they take patience, and some are worth keeping for their sturdy construction.
- Knob and lever repair: loose handles, broken springs, and latches that stay stuck out or stay stuck in.
- Latch repair: replacing a worn latch bolt, straightening or relocating a strike plate, and fixing doors that will not close fully.
- Loose door lock repair: re-seating the lock, repairing stripped screw holes in the wood, and reinforcing the area around the bore when the door has been damaged.
- Damaged lock repair and broken lock repair: after forced-entry attempts, frozen mechanisms, or a door that has been kicked, we check whether the lock, the strike, or the door frame took the damage.
- Commercial lock repair: office and shop doors with heavy daily use. Shop-front hardware has its own page at storefront lock repair.
When is replacement the better call than repair?
We would rather repair a lock than sell you a new one, but not every lock is worth saving. If the cylinder is worn through, the body is cracked or badly corroded, parts are no longer made, or the lock was never a sound design to begin with, putting money into it is a poor trade. In that case we will say so and explain why. Our lock replacement service covers the swap.
There is also a middle path. If the lock works fine but you are worried about who holds a copy of the key, for example after a move or a tenant leaving, you probably do not need repair at all. Rekeying changes what key operates the lock without replacing the hardware, and it is usually the more economical route when the lock itself is sound.
What affects the cost of lock repair in Lake View Terrace?
We do not quote numbers on a web page, because the honest answer depends on what is wrong. These are the things that move the cost up or down:
- The lock type: a standard knob latch is a different job from a mortise lock or a high-security cylinder.
- What failed: a dirty cylinder that needs cleaning is a lighter repair than a broken internal part that must be sourced.
- Whether the door is part of the problem: a sagging or swollen door that has to be adjusted adds labor.
- Parts availability: common hardware is simple, while older or discontinued locks can take more effort to repair.
- How many locks are involved: a single door versus a ranch property with a front door, a back door, a gate and a barn.
- Time and distance: after-hours calls and the drive out to your address can factor in, and Lake View Terrace is a fair drive from our Westwood storefront.
- Whether we are replacing instead of repairing, which we will lay out clearly when it comes up.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366What does lock repair look like around Lake View Terrace?
Lake View Terrace, ZIP code 91342, sits about 21 miles from our storefront at 10740 Wilshire Blvd in Westwood. It is a semi-rural neighborhood of 1950s-1970s ranch homes, many on horse-zoned lots with barns, corrals and long gated driveways. That shapes what lock repair means here more than it does in a dense city block.
Along the Wentworth Street equestrian corridor, the hardware that fails is often outside the house. Gates and barn doors take weather, dust and daily use, and the Santa Ana winds blow grit through the Hansen Dam basin, which can foul exterior gate locks and padlocks. A latch that has started to stick usually has dirt in it, and cleaning it before it seizes is a lighter job than rebuilding it afterward. Our gate lock repair page covers the gate side in more depth.
Along the Foothill Boulevard corridor, apartment and condo complexes put heavy daily wear on entry hardware. A unit deadbolt that sticks or a knob that spins loosely is a common repair, and a lock that has stopped turning at all can leave someone outside. If you are already locked out, go to apartment lockout first.
Canyon-edge properties near Little Tujunga Canyon, near Shadow Hills, and near Kagel Canyon sit on larger, exposed parcels. Summer sun dries out wood doors on unshaded lots, and a door that has shrunk, warped or shifted can make a perfectly good lock bind against its strike. In those cases the repair is often an adjustment to the strike or the door, not the lock itself. If you live in a ranch home in the Hansen Dam area or near the canyon and want fresh keys instead of repairs, we also handle rekeying.
Why call Wilshire Lock & Key for lock repair?
We have been in business since 1987, and David, the owner and lead technician, oversees the work. We run a storefront on Wilshire Boulevard plus mobile service vans that serve 140 cities across Los Angeles and Ventura counties, so one company answers the phone and one company shows up. There is no dispatch middleman passing your call along.
Our phone is answered 24 hours a day, 7 days a week, year-round. A lock that fails on a holiday night is still a lock that has to be fixed.
One more point worth knowing: California requires locksmith companies to hold a BSIS LCO license. Ask any locksmith you call for that license number, and look it up with the state before you let anyone work on your door. That is good advice whether you call us or someone else.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366What can you do before we arrive?
A few small habits can keep a repairable lock from becoming one that needs replacement:
- Do not force the key. Bending or snapping it makes the job harder.
- Do not pour oil or grease into the keyway. It attracts dust and can gum up the pins, which is especially true in dusty foothill conditions.
- Check the screws on a loose lock and the strike plate. If they have simply backed out, tightening them may solve it, though if the holes are stripped, wait for us.
- Note when it happens: only when hot, only when the door is closed, only from one side. That detail helps us diagnose it.
- If you are locked out or a lock will not open at all, call us rather than trying tools. You can ask about our emergency locksmith service.
Frequently asked questions
Can a broken or damaged lock be repaired instead of replaced?
Often yes. Worn springs, stuck bolts, loose mounting, bent strikes and dirty cylinders can usually be repaired. Replacement makes sense when the body is cracked, the cylinder is worn through, or parts are no longer available. We will tell you which applies after we look at the lock.
My key is stuck in the lock. What should I do?
Stop pulling and twisting. Forcing it can bend the key or break it off inside the cylinder. Call (213) 577-1366 and tell us what happened. If the key is intact but jammed, we can usually free it and repair the cylinder. If it has snapped, we will extract it first.
Why does my deadbolt stick more in summer or when it's dusty?
Heat can swell or shrink a wood door, which shifts the bolt out of line with the strike. Dust from Santa Ana winds can also work into the keyway or bolt track. Cleaning and adjusting solves many of these. If the door has moved, the strike is often the part that needs work.
How much does lock repair cost in Lake View Terrace?
It depends on the lock type, what has failed, whether the door itself is part of the problem, parts availability, and the time of day. Repair is usually the more economical route when the lock is otherwise sound. We will explain your options before we start work.
Do you repair gate and barn locks on horse properties?
Yes. Gate latches, padlocks and barn door hardware take a lot of weather and dust, so they are a regular repair for us on ranch-style lots. We look at whether the lock is worn, the latch is misaligned, or grit is the real culprit before suggesting repair or replacement.
Do you handle commercial lock repair as well as residential?
Yes. We repair both residential and commercial locks, including shop doors and office entries. Commercial hardware sees heavier use, so we check the door closer, latch and strike along with the lock itself, since those parts often wear together.
Will lock repair change my keys?
Usually not. Cleaning, tightening, adjusting and replacing worn internal parts leave your existing keys working. If a worn key is part of the problem, we can cut a new one. If you want old keys to stop working, that is rekeying, which is a separate service.
Do you come out at night, on weekends, and on holidays?
Yes. We answer the phone 24 hours a day, 7 days a week, year-round at (213) 577-1366. If you cannot secure your home or property, ask about our emergency locksmith service when you call.
How do I know a locksmith is legitimate?
California requires locksmith companies to hold a BSIS LCO license. Ask any locksmith for the number, including us, and verify it with the state before work begins. Also be wary of anyone who will not describe what is wrong with your lock before they start.
More locksmith help in Lake View Terrace
Lock Repair near Lake View Terrace
Reviewed by David, Owner & Lead Technician, Wilshire Lock & Key — in the locksmith trade since 1987.
Last updated 2026-10-11.
