What does key duplication actually involve?
A duplicate key is a copy cut from an existing key, either by tracing the original or by cutting to its code. It sounds simple, and often it is. But the quality of a copy depends on three things people rarely think about: the condition of the key you hand over, the blank it is cut on, and how carefully the cut is checked against the lock it has to work in.
A copy of a copy is where most trouble starts. Every generation adds a little error, and a key worn smooth from years in a pocket passes that wear along. If your spare house key sticks, needs jiggling, or only turns when you lift the door slightly, the usual cause is a spare cut from a tired original. We would rather cut from your best key, or from the code when one is available, than copy a worn key and hope for the best.
Duplication is also different from rekeying. Copying makes more keys that fit the lock you already have. If you do not know who is holding copies of your current keys, a lock rekey changes the inside of the lock so old copies stop working. Some customers need one, some need the other, and some need both. We will tell you which makes sense once we hear your situation.
How do we copy a key, step by step?
Whether you walk into our storefront at 10740 Wilshire Blvd or talk to us by phone first, the process follows the same order. Skipping steps is how bad copies get made.
- Identify the key. We look at the brand, the keyway and the type of key before cutting anything. A standard house key, a high-security key and a restricted key are handled differently, and it is better to find that out at the start.
- Choose the right blank. The blank has to match the profile of the original, and for some brands the exact manufacturer matters. A blank that slides into the keyway can still cut wrong if it is not the correct one.
- Cut the copy. We clamp the original and the blank so they are properly aligned, or cut to the key code when we have it. Poor alignment is the most common reason a fresh copy fails.
- Remove the burrs. A freshly cut key has tiny metal edges. Left on, they scrape the inside of your lock and shed shavings into it, so we clean every cut before it goes in your hand.
- Test the copy. If the lock is with us or we are standing at your door, we try the copy in it. If you only brought the key, we suggest you try it in your door the same day. If it drags or sticks, bring it back so we can see why.
- Tell you what we noticed. If the original was badly worn, or the lock itself felt rough, we say so plainly. Sometimes the honest answer is that the lock needs attention, not just another key.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Which keys can we duplicate?
Most keys that people ask about fall into a few groups. Here is what we cut and what to expect from each.
- House key copy and spare house key: standard residential keys for front, back and side doors. These are usually the simplest copies.
- Duplicate deadbolt key: deadbolts often use a different keyway from the knob or handle set, especially when the deadbolt was added later. We match each one separately.
- Apartment key copy: we can cut these, but we ask who authorized it. Many leases restrict copying, and building managers often want to know how many keys are out.
- Office key duplication and commercial key duplication: single keys and quantities for staff, cleaners and managers, with extra care around authorization.
- Mailbox key duplication: small, flat keys that are easy to lose and easy to cut wrong. In multi-unit buildings the mailbox lock may be controlled by the property manager or the postal service, so we ask first. If the key is gone entirely, you may be looking at mailbox lock replacement instead.
- High-security and restricted keys: possible in many cases, but with conditions. We explain those below.
- Car keys with chips or remotes: not a simple cut. These are covered further down and on their own pages.
What affects the cost of duplicate keys?
We do not publish numbers on a page like this, because the same request can mean very different work. What we can do is tell you exactly what moves the cost, so a quote over the phone makes sense to you.
In general, a standard house key copy is the lighter-cost job, and it stays that way when the key is common and in good shape. The following things push a job toward the more involved end:
- Type of key. A common brass key is simple. A high-security or restricted key uses a more expensive blank and more precise cutting.
- The blank itself. Specialty and brand-specific blanks cost more than generic ones.
- Quantity. A single spare and a set for an entire office are different jobs, though larger quantities are often handled more efficiently per key.
- Condition of the original. A badly worn key may call for cutting by code or from the lock rather than a straight copy, which takes more work.
- Authorization. Restricted keys need proof of authority, and some have to be ordered through the manufacturer's process, which adds steps.
- Where the work happens. Cutting at our storefront is usually the more economical route. A mobile visit adds travel and a van trip, and after-hours calls reflect that we are staffing the phone and the van at night.
- When you need it. A planned afternoon is different from an urgent call in the middle of the night.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366What does key duplication look like in El Segundo?
El Segundo is really two places in one ZIP code, 90245. The west side is a compact, small-town grid of 1920s to 1950s bungalows, Spanish-style homes and low-rise apartments, with single-family homes making up most of it. The east side is almost entirely aerospace, media and office campuses with very little housing. Keys behave differently in each, and that shapes how we approach copying them.
On the westside residential grid, many homes still have original wood doors and older hardware. Older hardware often means older keys, and older keys have usually been copied several times over the decades. If you are cutting a spare house key from a copy that has itself been copied, we recommend finding your cleanest key first, because each generation loses accuracy. Many of these homes also have a deadbolt added later, with a different key from the original lockset, so a spare of one key does not cover the other door hardware.
Closer to the beach, the marine layer and salt air work on exterior locks, hinges and gate hardware. This matters for duplication more than most people expect. A corroded lock grabs and drags, and that drag wears the key faster and makes any new copy feel stiff. If a fresh copy does not fix the problem, the lock is often the real culprit, and a lock replacement on a beach-adjacent home may be the better route than cutting more keys for a failing cylinder. We will tell you if we think that is what you are dealing with.
In Downtown El Segundo along Main Street, storefront owners tend to need a handful of keys for staff and a spare kept off-site. In Smoky Hollow, where creative offices have taken over converted buildings, tenant turnover means keys change hands and nobody is sure how many copies exist. We see the same pattern on the westside grid in apartments: a lockout is far less likely to become an emergency when a spare was cut ahead of time and left with someone you trust. Further east, around Continental Park and Campus El Segundo, key control is usually the account holder's decision, not ours, and we respect that.
What about office and commercial key duplication?
Office key duplication is mostly a control problem, not a cutting problem. Anyone can cut a basic key. What matters is who is allowed to ask for one. We ask who is authorizing the copy, and for commercial keys that fall under a larger system we may need a name from the account holder or the property manager. This is not red tape for its own sake. It protects your building from a copy of your key ending up in the wrong hands.
If you are issuing keys to a growing staff, it is worth asking whether a master key system fits better than a pile of individual copies. With a master system, the manager's key opens everything and each employee's key opens only their area. Copies cut from a master system key follow stricter rules, because losing one affects the whole building.
Many of El Segundo's east-side campuses have their own security policies for keys, badges and restricted areas. We do not discuss any specific company or site, and where a facility has key control rules we work within them. For broader work such as rekeying a suite, door hardware or commercial lock service, our commercial locksmith page covers what we do beyond copying.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Can you copy high-security and restricted keys?
Sometimes, and it depends on the key. Standard keys can be cut by almost anyone. High-security keys use more complex cuts, such as side-milled or dimple patterns, and need the correct blank and the right machine to cut them. We confirm the key type before quoting, so you are not surprised at the counter.
Restricted keys are a separate category. The keyway is protected by the manufacturer, and copies are only supposed to be made for the person the system was sold to. That usually means we need an authorization card or proof that you are the account holder, and in some cases the copy has to be ordered through the manufacturer rather than cut on the spot. That is slower, and we would rather say so up front than let you think it is a quick job.
A stamp that says Do Not Duplicate is a request, not a lock. It does not physically stop anyone from cutting a copy. We treat it as a sign to ask who authorized the key and whether you are the right person to be asking. If you have a high-security system and want to know whether it is worth keeping, see our page on high-security locks.
Do you offer mobile key duplication in El Segundo?
Yes, we run mobile service vans alongside our Westwood storefront. Mobile key duplication makes sense when you cannot leave a building, when you need keys for several doors at once, or when the key is tied to a lock we need to see in person. When you call, we tell you what can be done at your door and what is better handled at the storefront, so you do not wait on a visit that cannot finish the job.
Car keys are the exception to the simple-copy idea. Most modern vehicle keys contain a chip or remote that has to be programmed, and the details depend on make, model and year. We confirm by VIN or in person what your vehicle needs, and we say plainly when a key is dealer-only. Our car key replacement page covers that work, so we will not try to cover it here.
Why have Wilshire Lock & Key cut your keys?
We have been in business since 1987, and we serve 140 cities across Los Angeles and Ventura counties, El Segundo among them. We work from a real storefront at 10740 Wilshire Blvd in Westwood and from mobile vans, so you can come to us or have us come to you. When you call, you are talking to the same company that does the work, not a dispatch service passing your job to someone you have never heard of.
David, the owner and lead technician, oversees the work. That matters on something like key duplication, where small details such as the right blank, a clean cut and an honest note about a worn original decide whether the key works next winter as well as it does today.
California requires locksmith companies to hold a BSIS LCO license, and you should ask any locksmith for it before they work on your door or your keys. It is a fair question and a good habit. Call us at (213) 577-1366 any hour of any day and we will talk through what you need.
Frequently asked questions
How long does it take to copy a house key?
A standard house key is usually cut while you wait at our storefront. Restricted keys, or keys that need a special blank or manufacturer authorization, take longer. Call (213) 577-1366 and we can tell you which group your key falls into.
Can you copy a key marked Do Not Duplicate?
A Do Not Duplicate stamp is a request, not a physical barrier. We take it as a reason to ask who authorized the key. If you are the owner or the authorized account holder, we can often help. If you are not sure you are allowed, check with the landlord or property manager first.
Can you make a key if I lost every copy?
Sometimes. Depending on the lock, a key can be made from the lock itself or from a code, but that is a different job from copying a key. If the lock is damaged or the keyway is unknown, rekeying or replacing the lock may be more practical.
Can I get a copy of my apartment key?
Often yes, but check your lease first. Many buildings restrict copying or want a record of how many keys are out. We will ask who is authorizing the copy and for restricted keys we may need written permission from the landlord.
Do you duplicate mailbox keys?
Yes, mailbox key duplication is something we do regularly, provided the key is one we can cut. In multi-unit buildings the lock may be controlled by the property manager or the postal service, so we ask about that first. If all keys are lost, the lock may need replacing rather than copying.
Why does my new copy stick or not turn?
Usually the original was worn, the blank was slightly off, or burrs were left on the cut. It can also be the lock: a corroded or dirty cylinder drags on any key. This is common near the coast, where salt air affects exterior locks. Bring both keys and we will see which is the cause.
Can you copy a car key with a chip in it?
A chip key is not a simple cut. It usually needs programming, and what is possible depends on the make, model and year. We confirm by VIN or in person, and if a particular key is dealer-only we tell you honestly rather than guess.
Do you come to El Segundo for key duplication?
Yes. We serve El Segundo with mobile vans and also cut keys at our storefront at 10740 Wilshire Blvd in Westwood. Our phone is answered 24 hours a day, 7 days a week at (213) 577-1366, and we will tell you what can be done at your door.
How many spare keys should I have made?
For a home, one spare kept with someone you trust and one hidden inside, not outside, is a sensible start. For a business, cut only what you can account for, and keep a list of who holds each key. If you cannot say who has copies, a rekey may be a better step than more copies.
More locksmith help in El Segundo
Key Duplication near El Segundo
Reviewed by David, Owner & Lead Technician, Wilshire Lock & Key — in the locksmith trade since 1987.
Last updated 2026-10-11.
