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Wilshire Lock & Key

24/7 locksmith · West Hills, CA

Lock Repair in West Hills, CA

Wilshire Lock & Key repairs sticking, jammed, loose, and broken door locks in West Hills, including deadbolts, latches, and mortise locks, so you replace hardware only when it truly can't be saved. We answer 24 hours a day, 7 days a week at (213) 577-1366, and send a mobile van to your door.

  • Since 1987
  • Westwood storefront + mobile vans
  • A person answers, day or night
Tightening a sagging door handle and latch plate with a screwdriver

What does lock repair actually cover in West Hills?

Lock repair means getting the hardware you already own to work properly again. That covers a deadbolt that fights the key, a knob that spins without catching, a latch that no longer clicks into the strike plate, a handle that wobbles on the door, and a cylinder that has gone stiff after years of use. It also covers broken lock repair after a failed break-in attempt or a key snapped halfway through a turn, and damaged lock repair when a door has been kicked, slammed, or warped enough to throw the hardware out of line.

The reason to repair first is simple. A lock that is only worn, dirty, or out of alignment usually does not need to be thrown away. Fixing it keeps your existing keys working, keeps the finish matching the rest of your doors, and is usually the more economical route. Our job on every call is to work out what is actually wrong and tell you honestly whether a repair makes sense.

We handle residential lock repair for front doors, back doors, side doors, garage entry doors, and patio doors, and we also take on commercial lock repair for small offices and suites. If you are not sure whether your problem counts as a repair, call and describe it. We would rather talk it through than sell you a part you do not need.

Why is my lock not turning, sticking, or jammed?

A lock that will not turn feels like one problem but has several different causes, and the fix depends on which one you have. Here is what we look for first when someone calls about a jammed door lock or a key stuck in the lock.

  • Worn or bent key: a copy of a copy loses its cuts over time and stops lifting the pins correctly. Sometimes the lock is fine and the key is the problem.
  • Dirt, grit, and dried lubricant inside the cylinder: old graphite or oil can turn into paste and make a key stick or drag.
  • Door misalignment: if the bolt rubs against the strike plate or the edge of the hole, the key turns hard or not at all, even though the cylinder is healthy.
  • A loose door lock: screws that have backed out let the lock body shift, which makes the bolt bind and the handle sag.
  • Latch trouble: a latch that is worn, painted over, or poorly seated will not retract cleanly, so the door sticks or fails to close.
  • Broken internal parts: a snapped spring, a cracked cam, or a damaged tailpiece can leave a lock that feels loose, spins freely, or refuses to move.
  • A broken key fragment in the keyway: this blocks everything and needs careful removal before any repair can happen.

Locked out or need a locksmith now?

We answer around the clock, every day of the year.

Call (213) 577-1366

How does a lock repair visit work, step by step?

Every repair follows the same basic order, even though the details change from door to door. We would rather you know what to expect before a technician arrives.

  1. You call (213) 577-1366 and a real person answers, any hour of any day. Tell us the type of door, what the lock is doing, and whether you are locked out or still have access.
  2. We ask a few questions about the symptoms. Does the key go in but not turn? Does it only stick when the door is closed? Did it start suddenly or get worse gradually? Those answers help us bring the right parts in the van.
  3. A mobile technician comes to your property and examines the door, the lock, the strike plate, and the frame before touching anything. Many sticking locks are really alignment problems, and you cannot see that from the lock alone.
  4. We explain what we found in plain language and tell you whether the lock can be repaired, whether a part swap is enough, or whether replacement is the better choice. You decide before work begins.
  5. We carry out the repair: cleaning and re-lubricating a cylinder, tightening or re-seating the lock body, adjusting or shimming a strike plate, replacing a worn internal part, or reworking a latch.
  6. We test the lock with the door open and closed, check every key you hand us, and make sure the bolt throws fully before we leave.

When is repair the right call, and when is it not?

Repair is usually right when the lock is a decent-quality piece of hardware with a specific, fixable fault. A stiff deadbolt, a loose handle set, a latch that needs adjusting, or a cylinder that needs cleaning all fit that description. Deadbolt repair in particular is often a matter of realigning the bolt with the strike or replacing a worn internal component rather than swapping the whole lock.

Mortise lock repair is a special case. Mortise locks sit inside a pocket cut into the door edge and have more internal parts than a standard bored lock. They are often repairable even when they look hopeless, and parts for older ones can be harder to find, so we look closely before recommending anything. If you have one on an older door, a repair can preserve hardware that is hard to replace.

Replacement becomes the honest recommendation when the lock body is cracked, the cylinder is badly worn out, the hardware is missing parts that cannot be sourced, or the lock was a low-grade product to begin with and keeps failing. In those cases we will say so and point you to lock replacement. If your real concern is that other people may have copies of your keys, repair will not fix that, and rekeying your locks is the better answer. And if a key has snapped off inside, that is its own job, covered on our broken key extraction page.

Locked out or need a locksmith now?

We answer around the clock, every day of the year.

Call (213) 577-1366

How much does lock repair cost in West Hills?

We do not quote prices on a web page, because the honest answer depends on what is wrong with your particular lock. What we can do is tell you exactly what moves the cost up or down, so nothing surprises you.

Repairs that involve cleaning, tightening, or adjusting existing hardware generally sit at the lighter end, since they take less time and no parts. Repairs that need new internal components, a new strike or latch, or reworking a damaged door edge cost more because of the parts and the added labor. A simple fix to a standard deadbolt will not look like a repair to a multi-point or mortise lock with several moving pieces.

Other factors matter too. How many locks need attention in one visit changes the picture, because the trip and diagnosis are shared. The brand and age of the hardware affect whether parts are easy to get. Door condition matters: a lock that only seems broken but is really a warped door needs door work, not lock work. And the hour you call can play a role, since nights, weekends, and holidays involve a different level of staffing than a weekday morning.

The practical rule is this: we tell you what we found and what the repair involves before we begin, and you approve it. If repair would cost close to what replacement would, we will say that out loud so you can choose with the full picture.

What does lock repair look like on West Hills homes?

West Hills is almost entirely residential, built out mainly with 1950s through 1970s single-story ranch tracts across the 91307 and 91304 ZIP codes. That shapes the repair work. These are detached homes, so the hardware we see is front-door deadbolts, back-door locks, side-gate latches, and garage entry doors rather than apartment-style fixtures. Original hardware from decades ago is common, and it is exactly the sort of thing that gets stiff, loose, or worn rather than outright broken.

Heat is the main seasonal factor. Summers run hot in this far-west corner of the Valley, and homes along the western hillside edge face sun and wind exposure off the open space. Wood doors expand in the heat, and south- or west-facing entries feel it most. A door that swells slightly can push the bolt against the strike plate, so a lock that worked in winter starts to stick in summer. Often the fix is an adjustment to the strike or bolt alignment, not a new lock.

Our calls here follow the layout of the area. In the 1960s ranch tracts off the Valley Circle Boulevard corridor, original hardware is often the issue. Around the Fallbrook Center and Platt Village areas, we get calls from people who have a lock that suddenly will not turn at the worst moment, and if you end up locked out, we have a separate page on house lockouts. In the hillside neighborhoods near El Escorpion Park and Castle Peak, owners sometimes want to repair an older deadbolt and also consider smart lock installation down the line. On larger lots, such as those toward Knapp Ranch Park and Orcutt Ranch, side-gate and garage door locks see weather and daily use, and gate hardware has its own page on gate lock repair.

Locked out or need a locksmith now?

We answer around the clock, every day of the year.

Call (213) 577-1366

Do you handle commercial lock repair near the medical campus?

Yes, on a smaller scale. West Hills has office and suite space near the UCLA West Valley Medical Center campus, and those doors face different demands than a house. They open and close many times a day, often use heavier hardware, and need to be secure without being a hassle for staff and visitors.

Commercial lock repair for an office suite usually means a sticking cylinder, a latch that no longer catches, or a lever handle that has loosened from heavy use. We approach it the same way as a home repair: diagnose first, repair what can be repaired, and tell you plainly when something needs to be replaced. Business owners need the door working fast, and we know that an office with a failed lock is a problem that does not wait until Monday.

For broader business needs, such as master key systems, access control, or door closers, our commercial locksmith page covers what we do beyond straightforward repair. This page stays focused on getting an existing lock back to working order.

Why call Wilshire Lock & Key for lock repair?

We have been in business since 1987. That is a long time to see every way a lock can fail, and it means the person on the phone and the technician at your door have both handled problems like yours before.

We operate a storefront at 10740 Wilshire Blvd in Westwood plus mobile service vans, so we are a real local company with a physical address, not a call center that routes jobs to whoever is available. There are no dispatch middlemen between you and the technician. David, the owner and lead technician, oversees the work, and he cares more about fixing the actual problem than about selling hardware.

We serve 140 cities across Los Angeles and Ventura counties, and our phone line, (213) 577-1366, is answered 24 hours a day, 7 days a week, all year. If you want a technician at night or on a weekend, our 24-hour locksmith service is the same company.

One more thing worth knowing: California requires locksmith companies to hold a BSIS LCO license. Ask any locksmith you are considering for their license number before they start work. That is a reasonable question, and a legitimate company will answer it without any fuss.

What can you do before the technician arrives?

A few simple steps can make the repair go faster and sometimes save the lock from further damage. None of them require tools or skill.

Stop forcing the key. If the key is stiff, turning harder can bend it, snap it off in the cylinder, or damage the internal parts. If a key is stuck, leave it where it is and let us deal with it.

  • Note exactly what the lock does: does it fail when the door is closed, when it is hot, or only with one key?
  • Try your spare key. If the spare works smoothly, the problem is probably your worn key, not the lock.
  • Check whether the door itself has shifted, rubbing at the top or the edge. Tell us what you see.
  • Do not spray heavy oil or household lubricants into the cylinder, since they attract dust and can make the problem worse.
  • Keep any broken pieces. A snapped key fragment or loose part helps us identify what failed.
  • Make sure someone with access can meet the technician, and have the address, door type, and any alarm details ready.

Frequently asked questions

Can a sticking lock be repaired instead of replaced?

Often, yes. Many sticking locks have a dirty or dry cylinder, loose screws, or a door that has shifted out of alignment. Those are repair jobs. We replace a lock only when it is cracked, badly worn out, or missing parts that cannot be sourced, and we tell you which situation you are in before any work starts.

Why does my lock stick more in summer?

Heat makes wood doors expand, and in the hot far-west corner of the Valley that is a real factor, especially on south- or west-facing entries. A slightly swollen door pushes the bolt against the strike plate. Adjusting the strike or realigning the bolt usually solves it without replacing the lock.

My key is stuck in the lock. What should I do?

Do not force it or pull with pliers. Keep the key where it is and call us at (213) 577-1366. If the key is only jammed, we can usually free it and repair the cause. If it has broken off inside, that is a key extraction job, which we also handle.

Do you repair deadbolts and mortise locks?

Yes. Deadbolt repair is a regular part of our work, usually involving alignment, worn internal parts, or a loose body. Mortise locks are more complex and sometimes harder to source parts for, but they are often repairable. We inspect first and tell you what is realistic.

Will you tell me the price before starting?

Yes. After diagnosing the problem, we explain what the repair involves and what drives the cost, and you approve it before we begin. Cost depends on the type of lock, the parts needed, how many locks are involved, and the hour of the call.

Do you do commercial lock repair in West Hills too?

Yes, we repair locks on office suites and small commercial doors, including sticking cylinders, loose levers, and latches that no longer catch. For larger business projects like access control or master key systems, we have separate services built for that.

Can you come out at night or on a weekend?

Our phone line is answered 24 hours a day, 7 days a week, year-round. Call (213) 577-1366 any time and we will talk through the problem and arrange a mobile technician to visit your West Hills property.

How do I know a locksmith is legitimate?

California requires locksmith companies to hold a BSIS LCO license, so ask for the license number before any work begins. Also confirm the company has a real address. Ours is 10740 Wilshire Blvd in Westwood, and we have been in business since 1987.

What if my lock is loose but still works?

A loose door lock is worth fixing early. Screws that have backed out let the body shift, which wears the bolt and strike and can eventually leave you unable to lock or unlock the door. Tightening and re-seating it now is usually a smaller job than waiting for it to fail.

More locksmith help in West Hills

Lock Repair near West Hills

Reviewed by David, Owner & Lead Technician, Wilshire Lock & Key — in the locksmith trade since 1987.

Last updated 2026-10-11.

Ready for lock repair in West Hills?

We answer around the clock, every day of the year.

Call (213) 577-1366
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