Why landlords need a locksmith on file, not just a number for emergencies
Most landlord lock work is not an emergency. It is a tenant moving out at the end of the month, a unit that has to be ready for a showing, a mailbox lock that has been jammed for weeks, or a ring of keys nobody can fully account for. The emergencies are real: a lockout at night, a key snapped off in a deadbolt. But they are the smaller part of the job.
This page is for owners and managers in Temple City who want one locksmith who covers both the routine and the urgent. Wilshire Lock & Key has been in business since 1987, with a storefront at 10740 Wilshire Blvd in Westwood and mobile service vans that come out to Temple City, roughly 25 miles from our base. One company answers the phone, one company does the work, and David, the owner and lead technician, oversees how it gets done.
Whether you own a single rented bungalow, a small building off Rosemead Boulevard, or manage a handful of doors for other owners, the goal is the same: keys that match your records, locks that work every time, and no surprises when a tenant calls you at an odd hour.
What does a tenant turnover lock service involve?
Turnover is the most common recurring job for a rental owner, and it is mostly about control of who holds a working key. A former tenant, their roommate, a relative, or a previous contractor may still have a copy. Changing the lock cylinders, or the whole lock, between tenants closes that door. Many owners treat it as a standard step in getting a unit ready. Your lease and your attorney can tell you what your obligations are, because we are locksmiths and not legal advisors.
Here is how a turnover visit normally runs when we handle it:
- You give us the address, the number of locks involved, and anything you already know, such as a sticking door or a missing key.
- We look at every lock that matters: the front entry, deadbolts, back or patio doors, side gates, garage entry doors, and the mailbox if it is part of the unit.
- We rekey the locks that are in sound shape and recommend replacement for any that are worn, damaged, or a poor match for the door.
- We cut new keys and test each one in its lock, checking that the door closes, latches, and throws the bolt cleanly.
- We give you a clear count of keys and a note of which locks are on which key, so your records stay accurate.
- We point out anything the next tenant would otherwise find first, such as a loose strike plate, a loose handle, or a door that rubs on its frame.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Should you rekey or replace the locks between tenants?
Rekeying changes the internal pins of the existing lock so old keys stop working and a new key works. It keeps the same hardware on the door. For most rentals where the locks are in decent condition, lock rekeying is the more economical route, and it lets you put a whole property on a single key if you want that.
Replacement makes more sense in a few situations:
- The lock is worn, loose, or hard to turn, and rekeying would just pass the problem to the next tenant.
- The hardware is damaged, for example after a break-in attempt or a tenant who forced a sticking door.
- Mixed brands and keyways on one property are making key management harder than it needs to be.
- You want a better deadbolt or a more durable lockset on a high-traffic door.
- The hardware is cosmetically tired and affects how the unit shows.
How do master key systems work for small rental buildings?
A master key system lets each unit have its own key while one or more higher-level keys open several doors. For a small building, that usually means each tenant key opens only that unit, a manager key opens every unit, and a separate shared-area key opens things like a laundry room, trash enclosure, or side gate. If you want the full picture of how these are set up, see our master key system service.
Master systems are convenient, and they also concentrate risk. A lost master key is a bigger problem than a lost tenant key, because it can open every door it was built for. A few habits keep it manageable:
Keep the number of master keys small and write down who holds each one. Do not hand a master key to every contractor. Ask us about restricted key blanks, which can make unauthorized copying harder, though what is available depends on the system. And decide ahead of time what you will do if a master goes missing, because the answer is usually rekeying the affected locks, and it is easier to budget for that before it happens.
What should a tenant lockout policy look like?
Lockouts are going to happen in any building with more than a few tenants, and a clear policy keeps you from deciding on the spot at midnight. The policy does not need to be long. It needs to answer a handful of questions in writing before the call comes in.
Questions to settle:
- Who does the tenant call first: you, a manager, or the locksmith directly?
- Does the manager hold a spare key, and if so, where is it kept and who can access it?
- Who pays for an after-hours call, the tenant or the owner, and is that stated in the lease?
- How is a person confirmed as the actual resident before anyone opens a door?
- What happens when a lockout repeats, such as a tenant who keeps losing keys?
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366How we handle lockouts at your properties
When a tenant is locked out of a unit, we ask for proof that the person belongs there or authorization from the owner or manager before we open anything. That protects you and the tenant. Where possible we open the door without damaging it, and we check the lock afterward so the tenant is not left with hardware that now sticks. Our apartment lockout page covers what that looks like in a multi-unit setting.
We answer the phone at (213) 577-1366 around the clock, every day of the year. That matters for landlords because tenants do not lock themselves out during business hours. If you give your tenants our number, or give it to your on-call manager, there is a person on the other end at any hour.
What affects the cost of landlord locksmith work?
We do not quote numbers on a web page, because honest pricing depends on the doors in front of us. What we can do is tell you what moves the cost up or down, so you can plan and compare quotes fairly.
The main factors:
- How many locks are involved. Several doors in one visit are usually the more economical route than separate trips.
- Rekey versus replace. Rekeying existing hardware generally costs less than new locksets, but worn hardware is not worth rekeying.
- The grade of hardware you choose. Basic builder-grade locks and higher-security deadbolts are different products.
- Key system complexity. A single-key property is simpler than a master system with several levels.
- Door and frame condition. Swollen, misaligned, or damaged doors may need adjustment before a lock will work properly.
- Time of day. After-hours and holiday calls are handled differently from scheduled daytime work, which is one reason to schedule turnovers ahead when you can.
- Travel to the property, since we serve Temple City from our Westwood base with mobile vans.
What do landlords in Temple City actually run into?
Temple City is mostly postwar single-family housing, with 1940s and 1950s bungalows and ranch houses on modest lots. If you rent one of those, there is a good chance the original hardware is worn, or has been patched together over the years with mismatched replacements. Hot, dry inland summers in the central San Gabriel Valley also make wood doors on older homes expand and stick. A tenant who forces a swollen door can end up with a bent latch or a damaged strike, so a service call that looks like a lock problem is sometimes a door-fit problem.
The other side of the market is newer. Demand tied to the Temple City Unified School District has driven teardowns and larger two-story rebuilds since the 2000s, so some streets mix original bungalows with brand-new builder locksets. Rekeying rebuilt homes, especially on the north side near the Arcadia border, is a common request, because you cannot be sure who handled keys during construction.
Small apartment and condo buildings cluster along Las Tunas Drive and Rosemead Boulevard. For those owners, mailbox lock replacement and unit lock changes are routine, and the work is often done together so the building ends up on one coherent key plan. Remodeled homes near Longden Avenue tend to ask about electronic entry, and we cover that below.
If you own mixed-use property along the downtown Las Tunas Drive strip, ground-floor tenants often have storefront door issues alongside the apartments upstairs. Our storefront lock repair service handles those. For the full picture of what we do around town, including the Camellia Square area, the Temple City Boulevard corridor, and ZIP 91780 generally, see our Temple City locksmith page.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Are smart locks a good idea for rentals?
They can be, with caveats. Keypad and smart locks let you issue and cancel codes without collecting physical keys, which is attractive for turnovers and for managers handling several properties. You can give a contractor a temporary code instead of a key. But they also need batteries, a tenant who understands how they work, and a clear understanding of who controls the admin account.
Before installing, decide who owns the account, what happens when the batteries die, and whether the unit still has a keyed backup. We install and set up these locks, and you can read about it on our smart lock installation page. For owners with a mix of older and remodeled homes, a common approach is smart locks only on units where the door and frame are in good condition, since a sticking wood door will give a motorized lock problems too.
Why landlords and property managers call Wilshire Lock & Key
We try to be a locksmith you can build a routine around. Here is what that means in practice:
- In business since 1987, so we have seen the older hardware that shows up in postwar rentals.
- A real storefront at 10740 Wilshire Blvd in Westwood plus mobile vans, not a call center that hands your job to whoever is free.
- One company from the first phone call to the finished job, with no dispatch middlemen between you and the technician.
- David, the owner and lead technician, oversees the work.
- The phone is answered 24 hours a day, 7 days a week, year-round, at (213) 577-1366. If a tenant calls during a holiday weekend, someone picks up. Our 24-hour locksmith page has more on after-hours calls.
- Serving 140 cities across Los Angeles and Ventura counties, so if you own property in more than one city, you can use one company for all of them.
How to set up recurring service for your properties
There is no formal sign-up. Most landlords start with a single job and expand from there. If you want a more organized arrangement, this is a sensible way to begin:
- Call (213) 577-1366 or use our contact page and tell us how many properties and doors you manage.
- Share which properties are on a single key, which are mixed, and which you suspect have lost or unaccounted-for keys.
- Pick a starting point, usually the next turnover or the building with the worst key situation.
- Let us do the work and give you a key count and notes for your records.
- Call us when the next turnover or lockout comes up. The notes mean we are not starting from zero.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366A note on checking any locksmith's license
California requires locksmith companies to hold a locksmith company license from the Bureau of Security and Investigative Services, known as a BSIS LCO license. Whoever you hire for your properties, ask for the license number and check it with BSIS before you give them access to your tenants' doors. That applies to us as it does to everyone else. It is a reasonable question and a good locksmith will not mind it.
Frequently asked questions
Do I need to rekey the locks every time a tenant moves out?
Many landlords do, because it is the straightforward way to make sure old keys no longer work. It is not something we can tell you is legally required in your situation, so check your lease and your attorney or local rules. From a practical standpoint, rekeying is often the more economical way to do it.
Can you rekey several units in one visit?
Yes. We regularly work through multiple doors in one trip, and it is usually the more economical route than separate visits. Tell us the number of locks and whether they are the same brand when you call (213) 577-1366, so we bring what we need.
Can all my units be on one key?
Often, yes, if the locks are compatible or can be rekeyed to the same keyway. It is a decision with tradeoffs, since a single lost key then affects more doors. A master key system, where each unit has its own key plus a manager key, is the more controlled option.
Who pays when a tenant is locked out?
That depends on your lease and policy, not on us. Many owners state in the lease that the tenant pays for lockout calls. We can bill whoever you arrange with, but it is best to settle that in writing before the first call comes in.
Do you fix mailbox locks in small apartment buildings?
Yes. Mailbox lock replacement and unit lock changes are common for small buildings, including those along Rosemead Boulevard and Las Tunas Drive. Some mailboxes are managed by the postal service, so tell us what kind you have and we will confirm what can be done on site.
Are you available at night and on weekends for tenant emergencies?
Yes. We answer the phone 24 hours a day, 7 days a week, year-round, at (213) 577-1366. Temple City is about 25 miles from our Westwood base and we serve it with mobile vans.
Will you verify that someone is a tenant before opening a door?
Yes. We ask for proof of residency or authorization from the owner or manager before opening a unit. If you want us to rely on a standing authorization from you, tell us ahead of time.
Is a smart lock worth it for a rental unit?
It can be, especially if you turn over units often and want to change access without collecting keys. It does require batteries and a clear plan for who controls the account. Doors that stick in summer heat should be adjusted first so the lock works reliably.
Are you a licensed locksmith company?
California requires locksmith companies to hold a BSIS LCO license, and you should ask any locksmith for that number and verify it with the state before hiring. We encourage you to ask us as well.
More locksmith help in Temple City
Locksmith for Landlords & Property Managers near Temple City
Reviewed by David, Owner & Lead Technician, Wilshire Lock & Key — in the locksmith trade since 1987.
Last updated 2026-10-11.
