What is a business lockout, and when should you call?
A business lockout is any situation where you have a legitimate right to be inside a commercial space and can't get through the door. Most of the time the cause is ordinary. The keys are inside, the one manager with a full set is out sick, a key snapped off in the cylinder, or a lock that worked fine on Friday won't turn on Monday morning. Sometimes it's the door itself: a swollen frame, a failed latch, or a deadbolt that jammed halfway through its throw.
What makes a locked out of business call different from a home lockout is the clock. Staff are standing on the sidewalk, a delivery can't be received, and customers read a dark window as closed. That is why our phone is answered 24 hours a day, 7 days a week, and why we come to you in a mobile van instead of asking you to bring anything to us. Our commercial locksmith work covers office suites, retail storefronts, and small commercial buildings, and lockouts are the most common reason people first call us.
Before you call, try the obvious things: check the back or side entrance, ask whether a co-owner, landlord, or property manager holds a spare, and make sure the lock isn't simply stuck from a cause you can fix. Then stop. Don't pry, kick, or hammer on the door. Forcing a storefront door usually bends the frame or cracks the glass stile, and a damaged frame is slower and more expensive to fix than the lock ever was.
What kinds of office and storefront lockouts do we see?
No two commercial doors are the same, and the cause of the lockout decides which tools and which approach we use. These are the situations that come up most often:
- Keys left inside, or lost on the way in. The most common office lockout, and usually the most straightforward to open without damage.
- A key broken off in the lock. The broken piece has to come out before anything else can happen, and the cylinder is often worn enough that it should be replaced afterward.
- A worn or failing lock. Cylinders on busy doors get thousands of turns, and eventually the pins, springs, or latch stop cooperating.
- The only keyholder is unreachable. A manager on a flight, an owner who is ill, or a former employee who never returned a key.
- Aluminum-and-glass storefront doors. These often use narrow-stile hardware and a small deadbolt, which limits how the lock can be opened and how carefully it has to be handled.
- Exit devices that won't release or re-latch. A panic bar can be locked from the outside by a dogged latch, or a worn device can fail to retract.
- A door left damaged after an attempted break-in. The lock may be bent or jammed, and the door may not be safe to leave unsecured once it's open.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366How do we handle a business lockout, step by step?
We run every commercial lockout the same careful way, because the goal is not just an open door. It's an open door you can lock again tonight.
- Call (213) 577-1366. A person answers at any hour. Tell us the address, what kind of door it is (wood, metal, or glass storefront), what kind of lock you can see, and whether an alarm is involved.
- We ask a few questions to understand what has actually gone wrong: lost keys, a broken key, a lock that has failed, or a door that is damaged. That tells us what to bring on the van.
- We give you a realistic arrival window based on where our vans are and the time of day. We won't quote you a number we can't stand behind.
- On arrival, we verify that you're allowed to be there. That means ID and something that ties you to the business, such as a lease, a business license, a utility bill, or a call to the property manager or owner.
- We look at the door, frame, and hardware before touching the lock. The condition of the frame and the type of lock decide the safest way in.
- We start with non-destructive methods: picking, bypass tools, or manipulating the latch. These keep the lock and the door intact whenever they work.
- If the lock can't be opened without damage, we tell you before we do anything. Drilling a cylinder is sometimes the only practical route, and when it is, we explain why and what it will mean for the hardware.
- We test the lock after we're done. If we picked it, it should work as before. If we drilled it, we fit a replacement cylinder so you can secure the door when you leave.
- We talk through any follow-up that's worth doing, such as rekeying or repair, and leave the decision to you.
How much does a business lockout cost in Temple City?
We don't print prices on a web page, because a fair quote depends on details we can't see until you describe the door. What we can do is tell you exactly what moves the cost, so nothing about it is a surprise. Our practice is to talk through the cost on the phone and again on site before work begins.
The usual factors:
- Time of day. A call in the middle of the night or on a holiday carries a different cost than a weekday morning, because it pulls a technician out of rest, not off a normal schedule.
- Distance. Temple City is roughly 25 miles from our Westwood base, and travel is a real part of the job.
- The lock itself. A standard cylinder is simpler than a high-security lock, a multi-point storefront lock, or a heavy commercial exit device.
- The door and frame. Wood, hollow metal, and aluminum-and-glass doors each present different challenges, and a bent or swollen frame can make a simple job slower.
- Whether non-destructive entry works. If picking or bypass succeeds, there may be nothing to replace. If the lock has to be drilled, a new cylinder is part of the job.
- The number of doors. A single front door is a different job than an office suite with an interior door and a back entrance.
- New keys or rekeying. Cutting keys on the spot, or rekeying a lock after a lost-key situation, is separate work from the opening.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366What should you do once you're back inside?
Getting the door open solves the immediate problem. It doesn't always solve the reason you were locked out. If the lock was failing, the key was lost, or the door was damaged, a short conversation on site can save you a second emergency.
If the lock or door hardware was the cause, storefront lock repair is usually the next step, especially on glass doors where the latch and strike have shifted over time. If a key went missing and you don't know who has it, we'd suggest changing the locks, which is often more economical than it sounds when the existing hardware can simply be rekeyed.
If you're a business with more than one person coming and going, it may be time to ask whether a master key system would make more sense than a ring of identical keys, or whether access control installation would let you cancel a lost credential instead of replacing a lock. And if the problem was an exit device that wouldn't release, a panic bar installation or replacement may be the right fix. We'll tell you honestly which of these are worth doing and which aren't.
Why call Wilshire Lock & Key for a commercial lockout?
Wilshire Lock & Key has been in business since 1987. We run a storefront at 10740 Wilshire Blvd in Westwood alongside our mobile service vans, and we serve 140 cities across Los Angeles and Ventura counties, Temple City among them. A real shop means real inventory: cylinders, latches, strikes, and exit-device parts are on hand, not ordered after the fact.
We're one company, not a call center that sells your job to whoever is nearest. When you call (213) 577-1366, you reach us, and the technician who comes is ours. There are no dispatch middlemen adding a layer between you and the person at your door. David, the owner and lead technician, oversees the work, which means problems get answered by someone who has been doing this a long time.
Our 24-hour locksmith line is staffed every day of the year, because businesses don't pick convenient times to get locked out. We're also honest about limits. If a door can't be opened without damage, we say so before we start. If a repair isn't worth doing, we'll say that too.
Business lockouts around Temple City: Las Tunas Drive, Camellia Square, and Rosemead Boulevard
Temple City is a compact city in ZIP code 91780, and its commercial life is concentrated in a few corridors. Downtown Temple City runs along Las Tunas Drive, where a strip of small storefronts means one lock often stands between an owner and the day's business. Storefront lock repair along that downtown strip is one of the most common situations we associate with this area, and a lockout on a Las Tunas Drive door often turns out to be a worn latch or cylinder that finally gave out.
The Camellia Square area is a different setup. Doors in a shopping-center setting are often tied to a landlord's keying or hardware rules, so we sometimes ask you to contact the property manager so we can confirm authorization. On the Rosemead Boulevard corridor and the Temple City Boulevard corridor, you'll find a mix of small businesses and mixed-use buildings. Small apartment and condo buildings cluster along both Las Tunas Drive and Rosemead Boulevard, so the door in front of you may have residential neighbors upstairs or next door, which matters for how and when we work.
The climate matters, too. Temple City has hot, dry inland summers with little marine influence, and seasonal heat swings make wood doors expand and stick. The same physics applies to any older wood door on a small commercial space: a lock that turned smoothly in spring may bind in August, and what looks like a lockout is sometimes a door pressing against its frame. We'll check for that before assuming the lock is the problem.
Our vans cover the whole city, from downtown to the north side near the Arcadia border, and we handle the full range of doors, from a simple office entry to a glass storefront with a deadbolt.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366How do you prove you're allowed in, and what about locksmith licensing?
A good locksmith will not open a commercial door for just anyone who asks. If a person standing outside a business could simply claim to own it, locksmiths would be an easy tool for burglars. So we ask you to show you have the right to be there, and we ask politely and without suspicion. A lease, a business license, a utility bill, a company ID, or a call to the owner or property manager all work. If you're an employee, we may ask to speak with the owner or manager.
On the licensing side, California requires locksmith companies to hold a license from the Bureau of Security and Investigative Services, known as a BSIS Locksmith Company (LCO) license. It's reasonable, and smart, to ask any locksmith for that license number before they start work. Ask us, ask anyone else you're considering, and be wary of any company that dodges the question or won't give a business name when it answers the phone.
Is this a business lockout, or something else?
This page is about getting you into an office, storefront, or commercial building. If your situation is different, other pages on our site cover it better. If you're locked out of your home, see our house lockout service. If it's a vehicle, we handle that separately as well, with its own tools and approach.
If you're not sure which category your problem falls into, call (213) 577-1366 and describe it. We'd rather sort it out on the phone in a minute than send the wrong equipment.
Frequently asked questions
Can you help me if I'm locked out of my business in the middle of the night?
Yes. Our phone is answered 24 hours a day, 7 days a week, year-round, and we send a mobile van to you. Nighttime and holiday calls cost differently from daytime weekday calls, and we'll explain that on the phone.
Will you damage my storefront door or lock?
We start with non-destructive methods such as picking and bypass, which often leave the lock and door intact. Sometimes a lock is too worn, damaged, or specialized to open that way, and drilling is the practical option. If so, we tell you before we do it and fit a replacement cylinder so the door secures again.
What do I need to show you to prove I can open the business?
Bring ID and something that connects you to the business, such as a lease, a business license, a utility bill, or a company badge. If you're an employee, we may need to speak with the owner or property manager. We ask for this every time, for everyone's protection.
How much does a business lockout cost?
It depends on the time of day, how far the van travels, the type of lock and door, whether we can open it without drilling, and whether you need a new cylinder or keys afterward. We don't post numbers online, but we'll go over what to expect when you call (213) 577-1366, and again on site before work starts.
What if my landlord controls the locks at my shopping center unit?
That's common. We may need to confirm with your landlord or property manager that we can work on the lock, and some leases require a specific keying arrangement. Tell us about it when you call, and we'll plan around it.
My key broke off in the door. Is that still a lockout?
Yes, and it's a common one. The broken piece has to be removed before we can open or rekey the lock, and we'll tell you whether the cylinder is worth keeping or should be replaced.
Can you open a lock with an alarm system attached?
We can open the door, but we don't control your alarm. Tell us on the call if an alarm is armed, and have your alarm company's contact information ready, since opening the door may trigger it.
Do you serve all of Temple City?
Yes. We serve the whole city, including downtown along Las Tunas Drive, the Camellia Square area, the Rosemead Boulevard and Temple City Boulevard corridors, and the north side near the Arcadia border, all within ZIP code 91780.
Should I rekey or replace the lock after a lockout?
Only if there's a reason to. If keys were lost and you don't know where they went, rekeying is a sensible step. If the lock was simply stuck, a repair may be enough. We'll tell you which makes sense for your door instead of pushing a replacement.
More locksmith help in Temple City
Business Lockout near Temple City
Reviewed by David, Owner & Lead Technician, Wilshire Lock & Key — in the locksmith trade since 1987.
Last updated 2026-10-11.
