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Wilshire Lock & Key

24/7 locksmith · San Marino, CA

Master Key System in San Marino, CA

Wilshire Lock & Key designs and installs master key systems in San Marino, from a small Mission Street shop to a private office or a property with several outbuildings. We plan the key hierarchy, set up restricted keyways, and help you control who holds what. Call (213) 577-1366, answered 24 hours a day, 7 days a week.

  • Since 1987
  • Westwood storefront + mobile vans
  • A person answers, day or night
Lock cylinder, follower and pinning kit on a workbench during a rekey

What is a master key system, and who actually needs one in San Marino?

A master key system lets different keys open different sets of locks. Each door still has its own key, called a change key. One higher-level key, the master, opens a whole group of those doors. Bigger systems add a grand master above that, which opens several groups. The idea is simple: the person who needs one door gets one key, and the person responsible for the whole building carries one key instead of a ring of thirty.

San Marino is a different market from most of Los Angeles, and that shapes who needs this. The city is almost entirely single-family homes, and zoning allows essentially no apartment development. So the apartment master key systems we build in denser cities are rare here. What does come up is a small commercial district, private offices, and large residential lots with a main house plus other buildings that all carry their own locks.

If you are a business owner, an office manager, or a household that is tired of a drawer full of unlabeled keys, a master key system is worth a conversation. If you only have a front door and a back door, it is probably more than you need, and we will tell you so. A straightforward lock rekey so that every door takes one key is usually the more economical route for a simple house.

The problem a key system is meant to solve

Most key trouble in a building is a control problem, not a lock problem. Keys get copied at hardware stores without anyone's knowledge. Employees leave and nobody knows whether their keys came back. A contractor borrows a key for a week and it ends up on three other rings. After a few years, nobody can say who can open what.

A master key system gives you a written structure for those questions. Done well, it answers: who can open which doors, how many copies of each key exist, and what happens when one key goes missing. Done badly, it creates a new weak point, because one lost master key can expose every door in the system. That is why the planning matters more than the hardware.

  • Unknown copies of keys floating around after staff turnover
  • One person carrying a heavy ring of keys that all look alike
  • Tenants, staff, or family members who need access to some doors but not others
  • A lost key that forces you to wonder whether to change every lock

How do we plan a master key system, step by step?

We do the planning on paper before any pin goes into any cylinder. A system built without a plan is the most common reason people call us to fix someone else's work later.

  1. Walk the property and list every lock: exterior doors, interior doors, gates, storage rooms, cabinets, mailboxes, and anything else that takes a key.
  2. Talk through who needs access to what. We ask about staff roles, shifts, contractors, cleaners, and family members, because the hierarchy has to match real life.
  3. Draw the hierarchy: change keys for individual doors, masters for groups, and a grand master only if you truly need one. We keep the number of levels as low as the job allows.
  4. Choose the cylinders and keyway. This is where you decide between a standard keyway and a restricted or duplicate-protected one, based on how much copy control matters to you.
  5. Pin the cylinders to the plan, test every key against every lock, and confirm that keys do not open doors they should not.
  6. Hand over a key schedule that records which key opens which door, and explain how to log keys issued and returned.

Locked out or need a locksmith now?

We answer around the clock, every day of the year.

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Restricted keyways and duplicate-protected keys: what they do and what they don't

A restricted keyway is a key profile that is not sold on the open market. Blanks are supplied only through authorized channels, and the keys are usually stamped with a do-not-duplicate marking. A duplicate-protected key goes a step further: copies are made only by an authorized dealer, normally after the person asking proves they are allowed to request them. The point is to stop the quick, anonymous copy at a kiosk.

This is the heart of an employee key control system. If a staff member cannot get a copy cut without your sign-off, you know the number of keys in circulation. You can read more about the cylinder side of this on our high-security locks page.

We want to be straight about the limits. A restricted keyway controls copying; it does not make a lock impossible to defeat. Any master key system also has more potential vulnerability to picking and key-decoding than a single-key lock, because extra pin positions create extra ways to open each cylinder. That is a known trade-off, and it is why we keep systems no larger than they need to be, and why we talk openly about it before you commit. For doors where the stakes are high, a separate, non-mastered lock is sometimes the better call.

What affects the cost of a master key system?

We do not quote numbers on a web page because a master key system varies too much from one property to the next. What we can do is tell you what moves the cost up or down, so there are no surprises when we give you an estimate in person or by phone.

  • The number of locks in the system. Every cylinder is pinned individually, so more doors means more work.
  • How many levels the hierarchy has. A simple master over a few change keys is lighter than a grand master with several groups.
  • Keyway choice. Standard keyways are the lighter-cost option; restricted and duplicate-protected keyways cost more because of the controlled blanks and the authorization process.
  • Whether existing locks can be reused. Rekeying cylinders you already own is usually the more economical route than replacing hardware, but only if the cylinders are in good condition and compatible.
  • The condition of the doors and hardware. A lock cannot work well in a door that sticks or a latch that does not line up, so repair work sometimes has to come first.
  • How many keys you need cut, and who needs which ones.
  • Whether you want a written key schedule and a logging process set up, which we recommend.

Locked out or need a locksmith now?

We answer around the clock, every day of the year.

Call (213) 577-1366

Why choose Wilshire Lock & Key for a key system?

Key systems are planning work, and the people who plan them should be the same people who install them. We have been in business since 1987, and David, our owner and lead technician, oversees the work. You are not passed to a dispatcher who farms the job to whoever is available. Wilshire Lock & Key is one company, with a storefront at 10740 Wilshire Blvd in Westwood and mobile service vans that come to you.

That matters for this particular service because a master key system is a long-term relationship. A year from now you may hire someone, lose a key, or add a door. You want a company that has your key schedule and can pick up where the last visit ended. Our phone line is answered 24 hours a day, 7 days a week, so a lost-master-key problem at an odd hour reaches a person, not a voicemail box.

One more point worth knowing: California requires locksmith companies to hold a BSIS LCO license, which is the Bureau of Security and Investigative Services company license. Ask any locksmith for it before they touch your locks, including us. Master key work gives someone the keys to your whole building, so it is reasonable to ask who they are.

Master key systems for San Marino businesses and private properties

San Marino's commercial life is concentrated in the Mission District, the small Mission Street business district. A shop or office there often has a street door, a back door, a storage area, and maybe a stockroom or an office that only the owner should enter. A simple two-level system fits that: staff keys that open the front and common areas, and an owner's key that opens everything. If the street door is also your concern, our storefront lock repair service handles the hardware side, and our commercial locksmith page covers the wider range of business work.

In the Huntington Drive corridor and on the estate streets around the Lacy Park area, the picture is different. Large fenced lots can have a front entry, side doors, a gate, a garage, a pool house, or a guest house. A household like that can end up with a dozen keys for a dozen locks. A master system can bring that down to a key for each family member that opens what they need, and a master for the main residence. Hired help, such as gardeners or house cleaners, can be given a key that opens only the doors they need. We can also help with the residential locksmith side of the property if you want the whole house reviewed at once.

Anyone in ZIP code 91108 who has changed hands on a property, such as a home sale near San Marino High School or a change of office tenant, has a natural moment to start fresh. New ownership is the cleanest time to replace a messy set of old keys with a documented system, because you know no one else holds a copy.

Locked out or need a locksmith now?

We answer around the clock, every day of the year.

Call (213) 577-1366

What older homes and summer heat mean for a key system

Many San Marino homes date from the 1920s and 1930s, built in Spanish Colonial Revival, Tudor, Monterey, and other period styles. A lot of them still have their original mortise locksets and period door hardware. That is good news and bad news for a key system. Mortise locks take a cylinder, and cylinders can usually be keyed into a system, so a historic door does not have to be stripped of its character to join one. The catch is that every old lockset has to be checked on its own. Worn mortise bodies, odd cylinder sizes, and hardware that has been patched over decades can all complicate things. We assess each lock before promising it can join a system, and when a lock cannot, we say so.

Climate matters too. San Marino sits inland in the San Gabriel Valley with hot, dry summers and mild winters. It is far enough from the coast that salt-air corrosion is not a concern, but summer heat can swell wood doors and push older mortise hardware out of alignment. A latch that is binding in July will make even a perfectly pinned key feel stiff, and people blame the key system when the real problem is the door. We check door fit and latch alignment as part of the job. If the hardware needs work first, we sort that out so the system you pay for actually works day to day.

Landlords, rentals, and apartments: an honest note

Because San Marino zoning allows essentially no apartment development, an apartment master key system is not a common request in the city itself. If you own rental property somewhere else in our service area, or you manage a single rented house here, the questions are different: how to give a property manager access without giving every tenant a master, and how to turn keys over cleanly between tenants. We cover those scenarios on our locksmith for landlords page.

For the businesses that do want electronic control instead of, or alongside, mechanical keys, access control installation can take over part of the job. Cards and codes can be turned off instantly when someone leaves, which a metal key cannot do. Many properties end up with a mix: a mechanical master system on interior doors and electronic access on the main entrance.

Keeping the system secure after it is installed

The best-planned system fails if nobody manages it. We give you a key schedule and suggest a few habits that are easy to keep.

  • Keep a log of who holds each key, with a date issued and a date returned.
  • Limit masters to the fewest people possible. A master key should not be on the ring of someone who only needs one room.
  • Never mark a key with the address or the word master. If a ring is lost, the finder should not learn what it opens.
  • Store spare masters and the key schedule in a safe place, such as a safe or a locked cabinet, not in a desk drawer.
  • Call us the day a master key goes missing, so we can talk through whether to rekey the affected group rather than wait and worry.

Frequently asked questions

What is the difference between a master key and a change key?

A change key opens one lock, or one group of identical locks. A master key opens every lock in a defined group, even though each of those locks also has its own change key. The master is the key that gives one person broad access without carrying a separate key for every door.

Can my existing locks be turned into a master key system?

Often yes. If the cylinders are in good condition and compatible, they can usually be re-pinned into a system, which is generally the more economical route than replacing everything. Older mortise hardware on period homes has to be checked lock by lock, and we will tell you plainly which ones can join and which cannot.

Are master key systems less secure than ordinary locks?

They carry some added risk. A mastered cylinder has extra pin positions, which gives more possible ways to open it than a single-key lock has. Good planning keeps the system small, limits who holds masters, and uses restricted keyways. For very sensitive doors, we may recommend keeping them outside the system.

What is a restricted keyway?

It is a key profile that is not sold freely on the open market. Blanks are supplied through authorized channels, so a stranger cannot walk into a hardware store and copy your key. It is the foundation of an employee key control system, though it controls copying rather than making a lock impossible to defeat.

Are duplicate-protected keys the same as restricted keys?

They are closely related. Duplicate-protected keys can be copied only by an authorized dealer, usually after proof that the requester is allowed to order them. That means you keep a record of every key in circulation. For more on ordinary copying, see our key duplication page.

Do I need a master key system for my San Marino home?

Probably not for a house with a front door and a back door. A rekey so every door takes one key usually covers it. A system makes sense for larger lots with several buildings, or for households with staff who need access to only some doors.

Can you work on a master key system you didn't install?

Yes, we can look at it and tell you what is there. Sometimes the original key schedule is lost, which means we have to work out the structure from the cylinders themselves. That can take longer, and we will explain whether it is better to extend the system or rebuild it.

What happens if a master key is lost?

Call us right away. Depending on the system, we may rekey the affected group of locks, or in some cases the whole system, so the lost key no longer works. The sooner you tell us, the more options you have. Our phone, (213) 577-1366, is answered 24 hours a day.

Can you come to San Marino, or do I need to visit your shop?

We come to you. Our storefront is at 10740 Wilshire Blvd in Westwood, and our mobile vans serve San Marino and the rest of Los Angeles County. For a key system, the first step is usually a walk-through of the property so we can plan the hierarchy in person.

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Reviewed by David, Owner & Lead Technician, Wilshire Lock & Key — in the locksmith trade since 1987.

Last updated 2026-10-11.

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