When should a lock be replaced instead of repaired?
Most calls about lock replacement start after something has already gone wrong. A key snaps, the cylinder grinds, the latch stops catching, or a door gets forced and the hardware is left hanging. Other calls come before any damage, because the lock is old, worn out, or has had too many keys in too many hands.
Repair is the right answer when one part has failed and the rest of the lock is sound. Replacement is the right answer when the lock is worn throughout, damaged by a break-in attempt, too weak for the door it protects, or no longer made in a form anyone can properly service. We tell you which situation you are in before any work starts. These are the signs we see most often:
- The key turns only with force, wiggling, or a special lift of the door
- The knob or lever spins freely, sags, or does not spring back
- The bolt will not fully extend or retract even when the door is aligned
- Bent latches, cracked housings, or splintered wood around the strike after a forced-entry attempt
- Rust, pitting, or a finish worn through to bare metal
- A lock you simply no longer trust
How does a lock replacement work, step by step?
Whether it is a front door lock replacement on a house or a business lock replacement on a shop door, the sequence is the same. Only the details change with the door.
- You call (213) 577-1366 and describe the door and what the lock is doing. If you can read the brand stamped on the edge of the latch, that helps us bring the right parts.
- A technician comes to the property in one of our mobile vans, carrying a range of hardware so the job can often be finished in a single visit.
- We look at the door, not just the lock: the bore holes, the latch edge, the strike plate, the frame, and the hinges. A new lock fitted to a sagging door will fail the same way the old one did.
- We explain your options in plain terms, covering grade of hardware, finish, how the keys will work, and the cost, before anything is removed.
- We take out the old hardware, fit the new lock, and adjust the strike so the bolt travels fully into the frame.
- We test it from both sides, with the door open and closed, using every key. Then we hand over the keys and show you how the lock operates.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Should you replace, rekey, or repair?
It is worth asking before you buy new hardware. If the lock is in good mechanical shape and your only concern is who holds keys, lock rekeying changes the inside of the lock so old keys stop working, and it is usually the more economical route. If a part is loose, sticky, or misaligned, lock repair may be all you need.
We would rather rekey a sound lock than sell you a new one. Replacement earns its place in these cases:
- The lock is worn through and fixing one part would only delay the next failure
- The hardware was damaged by force or by a broken key
- The lock is a light-duty builder-grade model on a door that deserves better
- You want a different function, such as a keypad, a handle set, or a keyed-alike set across several doors
- The finish or style no longer suits the home or storefront
What affects the cost of lock replacement in San Marino?
We do not quote a number blind, because the same phone description can hide very different jobs. What we can do is explain what moves the cost so the quote makes sense when you hear it.
- The type and grade of lock: a basic knob, a heavy-duty deadbolt, a high-security cylinder, and an electronic lock are different products
- How many locks are involved, and whether they should all work with one key
- The condition of the door: a clean existing bore is a simple swap, while a damaged or modified door needs repair first
- Specialty hardware, especially mortise locksets, multipoint systems, and anything custom or period-correct
- Keying choices, such as restricted keys that cannot be copied at a hardware counter
- The time of day, since a middle-of-the-night call is different from a daytime appointment
- Travel, because San Marino is about 22 miles from our Westwood storefront
Replacing locks on San Marino's period homes
San Marino is almost entirely single-family housing, built largely in the 1920s and 1930s in Spanish Colonial Revival, Tudor, Monterey, and other period styles on large lots. Many of those homes still carry original mortise locksets and period door hardware, and that calls for specialist service rather than an off-the-shelf swap. A mortise lock sits in a deep pocket cut into the edge of the door, so replacing it means matching that pocket or reworking old wood. Where we can, we replace worn internals or fit a modern mortise body into the existing pocket and keep the original trim on the door.
Climate plays a part here. San Marino sits inland in the San Gabriel Valley, with hot, dry summers and mild winters. Summer heat can swell wood doors and pull older mortise hardware out of alignment, so a lock that seems to have failed in July may really be a door problem. We check the fit before we condemn the hardware, and if adjusting the strike or hinges solves it, we say so. Salt-air corrosion is not a factor this far from the coast, so when we find a failed lock, the cause is usually age and wear.
Our work spans the estate streets of the Lacy Park area, the Huntington Library area, the Huntington Drive corridor, the El Molino Viejo and Old Mill area, and the Oak Knoll border near Pasadena, all in ZIP code 91108. On the large fenced lots along Huntington Drive, the side doors and gates often carry plainer, weather-beaten hardware than the front entry, and those are the locks that tend to get replaced first. When a house changes hands near San Marino High School, a new owner often starts with a full-house rekey. If some locks turn out to be tired, we replace those and rekey the rest.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Can you upgrade your security at the same time?
A replacement is the natural moment for a security lock upgrade, because the door is already open and the old hardware is already off. A few upgrades are worth considering.
If your entry door relies on a spring latch alone, adding or replacing a deadbolt is the single most useful change. If key control matters to you, high-security locks resist picking and drilling better, and they use keys that cannot be duplicated casually. If you would rather not carry keys, a smart lock is an option, though it only works as well as the door it is mounted on, so alignment and a mechanical backup matter.
We also look at the parts people forget: a short-screwed strike plate and a flimsy door frame defeat an expensive lock. We will point those out and fix them if you want, but we will not pad the job.
What about business, storefront, and rental locks?
Commercial lock replacement is a different conversation from residential. A shop door takes hundreds of cycles a day, and the questions are about durability, who holds keys, and what happens when an employee leaves. San Marino's Mission Street business district is small, but its storefronts have the same needs as any other. A business security upgrade often means commercial-grade hardware and restricted keys, not just a stronger-looking lock. If the lock can be fixed instead of replaced, storefront lock repair is the lighter-cost option.
Apartment lock replacement is rare in San Marino, since the city's zoning allows essentially no apartment development. If you own or manage rental units elsewhere, our page for landlords and property managers explains how we handle turnover and multi-unit work.
Why call Wilshire Lock & Key for lock replacement?
You should know who is working on your door. Here is what we can honestly tell you:
- We have been in business since 1987 and serve 140 cities across Los Angeles and Ventura counties
- We have a real storefront at 10740 Wilshire Blvd in Westwood, plus mobile service vans that come to you
- You deal with one company, with no dispatch middlemen passing your job to a stranger
- David, the owner and lead technician, oversees the work
- Our phone, (213) 577-1366, is answered 24 hours a day, 7 days a week, year-round
How do you check that a locksmith is legitimate?
California requires locksmith companies to hold a license from the Bureau of Security and Investigative Services, known as a BSIS LCO license. Ask any locksmith you are considering for the license details, and compare what you hear against the state's records. A company that dodges the question is telling you something.
If a lock fails at night or after a break-in attempt, our emergency locksmith service reaches the same people on the same number.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366What should you have ready when you call?
A little information lets us bring the right parts and give you a more useful quote.
- Which door it is: front, side, garage entry, gate, or storefront
- What the lock is doing, and whether the door can still be locked right now
- The brand or a photo, if you have one
- How many locks need work, and whether you want them keyed to one key
- Whether the door and hardware are original to an older home
- For a business, who is authorized to approve the work
Frequently asked questions
Can you replace a lock on an original 1920s or 1930s door without damaging it?
Usually, yes, but it takes care. We measure the existing mortise pocket and the door edge, and we try to match them instead of cutting new openings in old wood. If the original lock can be rebuilt or a modern body can fit the existing pocket, we will tell you, since that keeps the door intact.
Do I need to replace the whole lock or just the cylinder?
It depends on what failed. If the keyway or pins are worn but the latch and housing are sound, replacing the cylinder alone can be enough. If the housing is cracked, the bolt is damaged, or the lock is outdated, we replace the whole assembly. We explain which applies before you decide.
Can new locks work with the keys I already have for other doors?
In many cases, yes. We can key new locks to match existing ones, which saves you from carrying a ring of different keys. The exact answer depends on the brands involved, so describe the locks when you call and we will say plainly what is possible.
How long does a lock replacement take?
A standard lock on a door in good condition is a short visit. Mortise locksets, damaged doors, and multi-lock jobs take longer because the door may need work before the new hardware goes in. We give you a realistic expectation once we have seen the door.
Will you replace a broken lock in the middle of the night?
Yes. Our phone is answered 24 hours a day, 7 days a week, year-round. If your door will not lock, call (213) 577-1366. At night we may secure the door first and do the finer finishing work in daylight, depending on the situation.
Can I buy a lock myself and have you install it?
Yes, and plenty of people do. We will look it over first. Some inexpensive hardware is light-duty or poorly matched to the door, and we will say so honestly. The choice stays yours, and we will install what you choose if it fits the door.
Do you replace gate and side-door locks on large lots?
Yes. Gates and side doors are exposed to sun, weather, and constant use, so their hardware wears faster than the front door. We check the latch, the strike, and how the gate swings, because a sagging gate will wear out a new lock quickly.
Do you do apartment lock replacement in San Marino?
It is uncommon here, since the city's zoning allows essentially no apartment development. If you manage rental units in other cities we serve, we can replace or rekey locks at turnover. For a single-family rental in San Marino, the process is the same as for any house.
What do I get when the job is finished?
You get the new lock fitted, tested from both sides, and working with every key we hand you. We show you how it operates, and if you want the old hardware taken away, we handle that too. Extra keys can be cut on request.
More locksmith help in San Marino
Lock Replacement near San Marino
Reviewed by David, Owner & Lead Technician, Wilshire Lock & Key — in the locksmith trade since 1987.
Last updated 2026-10-11.
