What counts as an emergency locksmith call?
An emergency locksmith call is any lock problem that keeps you out, keeps you from locking up, or leaves a place unsecured when waiting until morning is not a real option. That is a wider category than most people expect. It is not only the classic lockout on the front step at midnight. It also covers the key that snaps off in the cylinder on a Sunday afternoon, the door that will not latch after someone has forced it, and the shop that cannot be locked at closing because the hardware failed.
Here are the situations we are called to most often for emergency service:
- You are locked out of your house, apartment, or condo and cannot reach anyone with a key.
- A key has broken inside a lock, or the lock has jammed and the door will not open or will not close.
- A break-in or attempted break-in has damaged the door, frame, strike plate, or lock, and the property is not secure.
- You have lost your keys or had them stolen, and the door is currently unlocked or you do not know who has a copy.
- A business cannot be locked at closing, or cannot be opened at opening, because of a failed lock or panic device.
- You are locked out of your car and the situation cannot wait, such as a child or pet inside, or a car stranded somewhere unsafe.
How does an emergency call with us actually work?
We answer the phone ourselves, 24 hours a day, 7 days a week, year-round. There is no call center reading from a script and no separate dispatch company taking a cut and handing you off. The person you talk to is working for the same company that sends the van. Here is how a typical emergency call goes:
- You call (213) 577-1366 and tell us where you are, what happened, and what kind of lock or door it is. A brand name or a photo description of the lock helps, but it is not required.
- We ask a few direct questions: Is anyone in danger or inside? Is it a deadbolt, a knob lock, a mortise lock, or an electronic lock? Is the door damaged? Those answers decide what tools and parts go on the van.
- We tell you what to expect on cost, meaning what drives it for your situation, and we send a mobile technician to your address.
- On arrival, we confirm you are entitled to be let in. That usually means ID showing the address, or other proof that you live or work there. We do this for your protection as much as anyone's.
- We open the door using the least destructive method that works, secure the property, and explain what we found before any additional work begins.
- If the lock is worn, damaged, or compromised, we explain the repair or replacement options. The decision is yours, and a temporary fix is fine if you want to sort the rest out in daylight.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366How does emergency door unlocking work without wrecking the door?
Most emergency lockouts do not need to damage anything. A trained technician can open a large share of standard residential and commercial locks without drilling, using picking, bypass, and shimming methods that leave the lock and door as they were. That is always the first approach, because a door that is still intact is quicker for you to deal with afterward and usually more economical.
Some situations do not allow a clean entry. A lock that has been tampered with, a seized cylinder, a high-security lock built to resist picking, or a deadbolt that was thrown with a failed internal part may need to be drilled or otherwise destroyed to get you in. When that is the case, we say so before we do it and explain why. We do not drill a lock that could have been opened another way, and we do not pretend a drilled lock can be reused. If a cylinder has to go, we can replace it on the spot so you are not left with an unlocked door.
If you are locked out of a specific kind of place, we have more detail on house lockouts, apartment lockouts, and car lockouts. This page is about the urgent, any-hour side of all of them: getting you in safely and getting the property secured again.
What if there has been a break-in or the door is damaged?
After a break-in, the first job is not a lock. It is making the place safe to leave or safe to sleep in. Police reports and insurance claims are your business, and we will not tell you how to handle them. What we do is get the door closed and locked again so you are not guarding it all night.
Damage usually falls into a few categories. A kicked-in door often splits the frame around the strike plate, which means the lock may be fine but nothing is holding the door shut. A pried door may have a bent latch or a cracked lock body. A tampered cylinder may still turn but can no longer be trusted. We look at the whole door, not just the lock, and tell you plainly what is damaged and what is not.
Depending on what we find, emergency work can include:
- Reinforcing or replacing the strike plate and frame area so the door holds again.
- Replacing a damaged lockset or cylinder on the spot.
- Changing the lock so any keys that were taken or copied stop working.
- Fitting a temporary or interim fix when a full repair cannot be done at night, such as a door that needs a new frame or custom part.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Can you get a broken key out of a lock or free a jammed one?
Yes, in most cases. A key that snaps in a lock is a common emergency, and the right approach depends on how much of the key is left, how the lock is built, and how worn it is. We use extraction tools made for this and try to save the lock. If the cylinder is too damaged, we can replace it with one keyed to match your other locks where that is possible. The full detail on this is on our broken key extraction page.
A key that is stuck, a lock that turns hard, or a door that will not latch is also worth a call sooner rather than later. Those are often early warnings. A lock that finally fails at 11 p.m. was usually giving signs for weeks.
What affects the cost of an emergency locksmith in Los Angeles?
We do not put prices on this page, because an honest number depends on facts we do not have until you call. What we can do is tell you exactly what moves the cost, so there are no surprises and no vague quotes.
Anyone who gives you a flat figure before knowing your lock, door, and location is guessing, and that kind of guess tends to turn into a bigger bill on the doorstep. Ask any locksmith to explain what the quote includes, and ask again before work starts if the scope changes.
- The kind of lock. A basic knob lock, a standard deadbolt, a mortise lock, a high-security cylinder, and an electronic lock are not the same amount of work.
- Whether the door can be opened without damage. A clean entry is usually the more economical route. A forced or drilled entry adds parts and labor.
- Whether the lock needs to be repaired, rekeyed, or replaced after we are in, and what parts that takes.
- Time of day. Late night, weekend, and holiday calls take a technician away from their time off, and that is reflected in the cost.
- Where you are and how hard the building is to reach, including parking, gated access, or a long walk through a large complex.
- Door and frame damage. A broken frame can take more repair than the lock itself.
- Whether you need follow-up work, such as a rekey or new keys, after the emergency is over.
Why call Wilshire Lock & Key for an emergency?
Emergencies are when you find out who you are really dealing with. Some online listings send your call to a dispatch center that sells the job to whoever picks it up. We are a single company, and the phone you call is ours.
Here is what we can honestly point to:
- In business since 1987, which means we have seen almost every kind of old lock, odd door, and failed repair that Los Angeles buildings can produce.
- A real storefront at 10740 Wilshire Blvd in Westwood, plus mobile service vans. You can walk in, and the van that comes to you comes from us.
- One company, no dispatch middlemen between your call and the technician.
- David, the owner and lead technician, oversees the work. He is not a name on a website.
- Service across 140 cities in Los Angeles and Ventura counties, so a call from the Westside or farther out is not an unusual request.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Should I check a locksmith's credentials?
Yes, every time. California requires locksmith companies to hold a license with the Bureau of Security and Investigative Services, known as a BSIS LCO license. Ask any locksmith, including us, for the license number before work starts. A legitimate company will give it to you without hesitation. Also be wary of a caller who will not give a company name, or a technician who arrives in an unmarked vehicle and wants a large payment before explaining anything.
Emergency lockouts across Los Angeles: what we see where
Los Angeles is a big city with very different buildings, and the type of building changes how an emergency plays out. Our storefront is in Westwood, ZIP 90024, and we work across the city, including ZIP codes such as 90025, 90049, 90064, 90067, 90035, 90036, 90046, 90028, 90038, 90010, 90005, 90020, 90017, 90014, and 90012.
Around UCLA and Westwood Village, apartment lockouts are one of the situations we see in student housing. Someone steps out for a moment, the door shuts behind them, and a landlord or roommate is out of reach. Those calls usually start with an apartment door, often with a basic lock, and a proof-of-residence question that matters because we cannot simply open any door on request. Our apartment lockout page covers that in more depth.
Along the Wilshire Corridor in Westwood, the buildings are mostly HOA-managed condominium high-rises. A lockout there can involve a unit door, a building access system, or both, and sometimes board or management rules about who can authorize work. We keep that in mind when we plan the call.
In Mar Vista and Rancho Park, postwar single-family tracts mean standard house locks and the occasional lockout from a side door or garage entry. In Palms, Sawtelle, and Koreatown, the large stock of mid-century apartments and dingbats means many tenants, many shared entries, and intercoms and mailbox banks that are part of the picture. Renters outnumber owners across much of the central city, so many emergency calls involve a tenant who does not control the building's locks.
In the 1920s homes of Mid-Wilshire, many doors still carry original mortise locksets. Those are solid, and they can be opened and repaired, but they are not the same as a modern deadbolt. If one fails at night, it is worth calling someone who knows them. In Downtown's Historic Core and Fashion District, commercial storefronts and older loft buildings raise a different kind of emergency: a gate or door that will not lock at closing. For that, see our storefront lock repair and business lockout pages.
On the Westside, the regular morning marine layer can leave exterior hardware damp, and older wood doors sometimes swell a bit with the season. That is a modest effect, but it can turn a door that already sticks into one that seems locked when it is only jammed. If a door will not open and your key turns, say so on the phone, because it can change what we bring.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366What should I do while I wait for the technician?
A few simple steps make the call go faster and keep you safer while we are on the way:
- Stay somewhere safe and well lit. If you feel unsafe or suspect someone is inside, call 911 first.
- Have ID ready that shows your name and the address, such as a driver's license, a lease, or a utility bill.
- Note the type of lock and any damage. A photo can help if you can take one safely.
- If it is an apartment, find out whether a manager, landlord, or building staff has a key. That can be the simpler route.
- Do not force the lock or pry at the door yourself. It usually makes a clean entry harder and a repair bigger.
- If it is a rental property, check your lease before we replace or rekey anything, since some leases limit changes to the locks.
What comes after the emergency is over?
Once you are in and the property is secure, the next question is whether the lock itself needs attention. If keys were lost or stolen, a lock rekey is often the usual way to make sure old keys stop working without replacing all your hardware. If we are working from a van at night, we can do the temporary fix and come back to finish properly in daylight.
If you would rather have a technician come to a particular location on a schedule, our mobile locksmith page explains how we work out of the van. For emergencies, the number is always the same: (213) 577-1366.
Frequently asked questions
Do you really answer the phone at night and on holidays?
Yes. Our line at (213) 577-1366 is answered 24 hours a day, 7 days a week, all year, including holidays. You reach us directly, not a separate dispatch service.
How quickly can you get to me in Los Angeles?
We will not quote a fixed arrival time over the page, because it depends on where you are, traffic, and what else is happening that hour. When you call, we give you a realistic estimate for your location and tell you if anything changes.
Will you damage my door or lock to get me in?
Not if we can avoid it. We start with non-destructive methods such as picking, bypass, and shimming. If a lock must be drilled because it is damaged, seized, or high-security, we tell you first and explain why, and we can replace the lock afterward.
Can you open my door if I cannot prove I live there?
We need to be reasonably sure you are entitled to enter. That normally means ID with the address, a lease, a utility bill, or contact with the owner or manager. It is a standard step that protects you and the person who actually lives or works there.
How much will an emergency lockout cost?
It depends on the lock, the door, whether it can be opened without damage, the time of day, and your location. We explain what applies to your situation when you call and before any work starts, so you know what drives the cost before you agree to anything.
Is a locksmith company in California required to be licensed?
Yes. California requires locksmith companies to hold a BSIS LCO license. Ask any locksmith for the license number before work begins, and be cautious if they hesitate or will not give a company name.
My key broke in the lock late at night. Should I wait until morning?
If the door is locked and you are inside and safe, you can sometimes wait. If you are locked out, the lock is jammed, or the property cannot be secured, call now. Do not try to pull the key out with pliers, which often pushes the broken piece deeper.
Can you help after a break-in or attempted break-in?
Yes. We can make the door secure again, repair or replace the lock and strike plate, and change the lock so missing keys no longer work. If the frame or door needs larger repair, we tell you what we can do on the night and what may need follow-up.
Do you handle emergencies for businesses as well as homes?
Yes. Storefronts, offices, and other commercial doors can fail or be damaged at any hour. We handle lockouts and urgent lock or hardware problems for businesses across the city, and we explain what is temporary and what needs a proper repair.
More locksmith help in Los Angeles
Emergency Locksmith near Los Angeles
Reviewed by David, Owner & Lead Technician, Wilshire Lock & Key — in the locksmith trade since 1987.
Last updated 2026-10-11.
