What makes locksmith work for landlords different?
A homeowner might call a locksmith once every few years. A landlord calls for the same kinds of jobs again and again: a unit turns over, a tenant loses a key, a mailbox lock starts sticking, a side gate stops latching, or you realize a former contractor still has a working copy. None of it is exotic. But it repeats, and how you handle it the first time decides how much trouble you have the tenth time.
Our goal on this kind of work is simple: keep the keys, doors and access hardware on your properties under your control, instead of scattered across past tenants, old vendors and former employees. This page walks through turnover rekeys, master key systems, lockout policy, common-area hardware, what drives cost, and what is particular to Encino.
We have been doing this since 1987 from a storefront at 10740 Wilshire Blvd in Westwood, with mobile service vans that go to the job. Encino is about 11 miles from that base, so it is a regular part of our territory rather than a stretch.
How does a turnover rekey work between tenants?
Rekeying changes the inside of a lock so the old keys stop working, without replacing the hardware. Between tenants it is usually the sensible move: the knobs and deadbolts stay, but the unit gets a fresh key combination. Our lock rekeying service is built around exactly this situation.
Here is how a typical turnover visit goes:
- You tell us the address, how many locks are involved, and what they are: entry knob, deadbolt, patio slider, mailbox, utility closet, garage side door.
- We look at each lock before touching it. If a lock is worn, loose, or damaged enough that a rekey will not hold up, we say so and explain what to replace instead.
- We rekey the cylinders so one new key operates all the locks you want keyed alike. A tenant carrying one key instead of three or four is easier for everyone.
- We test every lock with the new key and confirm the old key no longer turns it.
- We hand over the keys and tell you which locks were done and anything that needs your attention, such as a cracked strike plate or a door that no longer lines up.
When does rekeying stop making sense?
Rekeying is usually the more economical route, but it is not always the right one. If a previous tenant swapped in their own hardware, you may find mismatched brands on one unit. If a deadbolt has a failing latch or a loose, wobbling body, a fresh key pattern does not fix that. And if you want to move a building up to a better grade of lock, replacement is the honest answer.
We will tell you which case you are in. Sometimes the answer is rekey three locks and replace one. Sometimes it is replace nothing at all and just rekey. We would rather you spend on what the door actually needs.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366When does a master key system make sense?
A master key system lets one key open many locks while each tenant's key opens only their own. For a small multifamily building, that might mean a manager key that opens every unit and common door, a maintenance key that opens only utility rooms and the laundry, and individual tenant keys that open one unit each. Our master key system work starts with planning that hierarchy on paper before any lock is changed.
Master keying is a real tradeoff, not a free upgrade. More key levels mean more complexity, and a lost master key is a bigger problem than a lost tenant key. A well-planned system is worth it when you manage enough doors that carrying a ring of separate keys is becoming a risk of its own.
- Decide who needs access to what: owner, manager, maintenance, a vendor, an emergency contact.
- Decide how many levels you actually need. Fewer levels are simpler and easier to control.
- Decide how lost master keys will be handled before one goes missing.
- Ask about restricted keyways if you want copying kept to authorized sources rather than any hardware store counter.
- Keep a written record of who holds which key, and update it whenever someone leaves.
How should you set a lockout policy for tenants?
Lockouts are the most predictable emergency in rental property. They happen at night, on weekends, and usually when you are least available. A clear policy in advance keeps those calls from becoming arguments. The policy itself is your decision, but here are the choices we see property managers weigh:
- Keep a manager or owner key on hand and use it during business hours, with a locksmith as the after-hours backup.
- Make the tenant responsible for lockout calls after hours, with that stated in the lease, so the call is not on your phone at midnight.
- Decide in advance who can authorize a locksmith visit: the tenant, the manager, or both.
- Decide what happens if a lockout reveals a lost key. Often the right response is a rekey, not just a door opening.
What do we need before opening a tenant's door?
Opening someone's home is a serious thing, and we treat it that way. We try non-destructive entry first. And we open a unit only for someone who can show they live there or who has clear authority over it, such as the owner or the property manager. Photo ID that matches the lease or the manager's authorization is the usual standard.
If your tenants are likely to call us directly, tell them what to expect. If you would rather the request come through you, tell us. Either way, our apartment lockout service runs around the clock, and the phone is answered by a person at (213) 577-1366.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366What about gates, mailboxes and common-area hardware?
Unit locks get most of the attention, but shared hardware is where small problems linger. A pedestrian gate that does not latch properly, a mailbox with a worn cylinder, or a laundry room door that has been propped open for months all become your problem eventually.
A few things we commonly handle for owners and managers:
- Pedestrian and driveway gate latches, strikes and locks, covered under our gate lock repair work.
- Worn or stuck cylinders on tenant mailboxes, handled through mailbox lock replacement.
- Keypad, card and fob-based entry for buildings that have outgrown physical keys, through access control installation.
- Deadbolts and strike plates on units where the door frame has loosened over the years.
- Utility, trash room and storage doors that should only open for staff.
What affects the cost of landlord locksmith work?
We do not quote numbers on a web page, because honest pricing depends on the job. What we can tell you is what moves the cost up or down, so you can plan a property budget sensibly.
Rekeying is usually the more economical route compared to replacing hardware, since you keep the existing locks. Replacement costs more because you are paying for new hardware as well as labor.
- How many locks are in the visit. A multi-lock turnover is a different job than a single door.
- Whether locks are keyed alike. Setting several locks to one key takes a bit more planning than rekeying them one at a time.
- The grade and brand of the hardware. Standard residential locks and high-security cylinders are not the same.
- Whether the lock is in good shape or needs parts.
- Access and timing. A scheduled visit during the day is a different situation than an urgent after-hours call.
- Master key complexity: more levels and more doors mean more design work.
- Gates and access control, where electronics, power and mounting conditions matter.
What should you know about managing property in Encino?
Encino is not one kind of housing, and the locks reflect that. Postwar ranch tracts sit north of Ventura Boulevard, including the Encino Park area. Larger estate neighborhoods such as Royal Oaks, Lake Encino and the large-lot Amestoy Estates are a different world. Along the Ventura Boulevard corridor you find condo towers and HOA-managed apartment buildings, which make it one of the denser stretches of multifamily housing in the south Valley. Encino spans ZIP codes 91316 and 91436, and we work throughout both.
If you own or manage a ranch-style rental in Encino Park, the typical job is a rekey at turnover and a check of older deadbolts and strike plates. If you manage in the Ventura Boulevard corridor, the work tends to be building-wide: common doors, lock hardware near intercom systems, and keeping a clear record of who holds which key. Condo and HOA situations add a layer of their own, so it helps to know who has authority to approve work before you call.
South of the Boulevard, hillside homes frequently sit behind driveway gates with intercom and access-control hardware. For owners of rental estates in Royal Oaks or Amestoy Estates, that often means gate work and smart-lock questions on top of ordinary door locks. Lockouts on hillside streets off Hayvenhurst Avenue and White Oak Avenue are a pattern we are used to as well.
Commercial landlords have their own needs. Medical and office suites near Encino Hospital Medical Center, for example, often need rekeys when a tenant moves out or a practice changes hands. Those fall under our commercial locksmith work.
Climate matters a little here too. Encino shares the Valley's hot summers, slightly tempered near the irrigated parkland of the Sepulveda Basin, while hillside homes south of Ventura get more direct sun and canyon wind. The realistic effects are heat expansion of entry doors, which can make deadbolts bind in summer, and wear on gate hardware. If a tenant reports a door that sticks only in hot weather, the lock may not be the real problem, and we will tell you if it is not.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Why call Wilshire Lock & Key for rental properties?
Property managers tend to care about a few plain things: the phone gets answered, the person who shows up knows the work, and the same company is still around next year. Here is what we can honestly offer.
- In business since 1987, which means we have seen most of the lock problems a rental property can produce.
- A storefront at 10740 Wilshire Blvd in Westwood plus mobile vans, so we are a real, findable business and not just a phone number.
- One company, with no dispatch middlemen. The person you reach is part of the company that does the work.
- David, the owner and lead technician, oversees the work.
- The phone is answered 24 hours a day, 7 days a week, year-round at (213) 577-1366.
- We serve 140 cities across Los Angeles and Ventura counties, so if you own property in more than one area, one company can cover it.
What should you ask any locksmith before hiring them?
Whoever you hire for your properties, ask about their license. California requires locksmith companies to hold a BSIS LCO license, and a legitimate company will have no trouble answering. Also ask whether the person coming is an employee of the company or a subcontractor, how they handle ID checks before opening a door, and how they explain pricing before they start.
If you want to tell us about your properties and how you would like to handle turnover, keys and after-hours calls, you can reach us through our contact page or call (213) 577-1366 any time of day. We will tell you plainly what we can do and what we would suggest.
Frequently asked questions
Can you rekey several units in one visit?
Often, yes. It depends on how many locks are involved and how access to the units is arranged. Tell us the addresses, the number and type of locks, and when the units will be empty, and we can plan the visit around that.
Do you take calls at night and on weekends?
Yes. Our phone at (213) 577-1366 is answered 24 hours a day, 7 days a week, year-round, including holidays.
Should I rekey or replace locks between tenants?
Rekeying is usually the more economical route when the existing hardware is in good shape. Replacement makes sense when locks are worn, damaged, mismatched, or below the standard you want for the building. We look at the actual locks and tell you which is right.
A tenant lost a key. Do I need to rekey?
Not always, but it is worth thinking about. A lost key with an address attached is a real exposure. A rekey is usually the clean fix. If the key was lost somewhere clearly harmless, that is your call, and we can talk it through.
Can you open a tenant's unit if they are locked out?
Yes, once we are satisfied the person asking lives there or has authority over the unit, such as the owner or manager. We try non-destructive entry first. Photo ID matching the lease or a clear authorization from you is the usual standard.
Do you work with HOA-managed buildings and condos?
Yes. In HOA situations, it helps to know in advance who is authorized to approve work on common areas versus individual units, since that is often the board or the management company rather than the owner.
Can you tell me what it will cost over the phone?
We do not publish numbers because they depend on the job: the number of locks, hardware type, whether parts are needed, and timing. If you describe the work in detail when you call (213) 577-1366, we can explain what will drive the cost for your situation.
Do you only serve Encino?
No. We serve 140 cities across Los Angeles and Ventura counties, so if you own or manage properties in other areas, we can handle those too.
More locksmith help in Encino
Locksmith for Landlords & Property Managers near Encino
Reviewed by David, Owner & Lead Technician, Wilshire Lock & Key — in the locksmith trade since 1987.
Last updated 2026-10-11.
