What counts as a business lockout, and what should you do first?
A business lockout is not the same as locking yourself out of your house. Somebody is usually waiting on the other side of the problem: staff standing on the sidewalk, a delivery driver, a first appointment, or a manager who has to be at a desk. The door itself might be a glass storefront door, a steel back door, an office suite behind a keypad, or a building entry that runs on fobs. The basic problem is the same, you cannot get in, but there are a lot more moving parts than with a front door at home.
These are the causes behind most office lockouts, storefront lockouts and commercial building lockouts:
- Keys left inside, lost, or taken home by someone who is not at work today
- A key that snapped off in the cylinder
- A deadbolt that will not throw or retract, often because the door has shifted and the bolt is binding in the strike
- A worn rim cylinder or mortise lock that has finally given out
- An exit device or latch that is stuck in the locked position
- A keypad or card reader with a dead battery, a failed power supply, or a credential that was deactivated
- A key that still turns, but the lock was changed or re-keyed and nobody told you
What to do before you call us
The most useful thing you can do is stop. Do not force the door, do not pry at the frame of a glass door, and do not kick a door that is only binding. Pressure on a storefront frame can bend the stile or crack the glass, and that turns a lock problem into a door-and-glass problem.
Walk the building if it is safe to do so. A side door, a loading door, or a suite door someone else has the key for may solve it in a minute. If you suspect a break-in, meaning the door looks forced or something is out of place, call the police first and do not go inside. We can secure the opening after they have finished.
When you call (213) 577-1366, it helps to know the type of door, whether it is a single cylinder or an exit device, whether there is an alarm that will sound when the door opens, and whether you can show you have the right to be in the space.
How do we get you back into your business?
We run business lockouts the same way each time, because the order matters. Skipping steps is how locks and doors get damaged.
- You call (213) 577-1366. A person answers at any hour, every day of the year. Tell us the address, the kind of door, and what happened.
- We confirm who you are and that you have the right to open the space. For a business that usually means ID plus something tying you to the premises, such as a lease, a business document, or a call to the property manager or owner.
- A technician drives out in one of our mobile vans. Before touching anything, the tech looks at the lock, the door, and the frame, because those tell us which method is the gentlest.
- We open the door with the least damaging method that works for that hardware: picking, bypassing the latch, or manipulating the lock from outside. Drilling is the last option, not the first.
- Once you are in, we test the door and the lock. If the cylinder was damaged or was already failing, we repair or replace it on the spot where possible, so you are not left with a door that will not lock.
- If keys are missing, we talk through re-keying or changing the lock so a lost key stops being a security problem. We do not leave your business unsecured when we go.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Will you have to damage my door or lock to get in?
Often, no. Many commercial doors can be opened without harming the lock. A standard deadbolt, a rim cylinder, or a latch that is only held by a bolt can usually be picked or bypassed cleanly. Glass storefront doors typically have a narrow aluminum stile with a mortise or rim cylinder and a deadlatch or hookbolt. Depending on the exact hardware, the cylinder can be worked from outside, or the latch can be reached carefully without touching the glass.
There are honest exceptions. A lock that has been seized, a cylinder that is badly corroded, a key broken deep inside, or a high-security cylinder built to resist picking can take longer or may need to be drilled. If drilling is the realistic way in, we tell you before we start, and we replace the cylinder afterward so the door works properly. A drilled cylinder is a cylinder you were going to replace anyway.
Doors that have been forced open in an attempted break-in are a different job. The goal there is to make the door secure again, which can involve strike plates, frames, and hardware as well as the lock itself.
What affects the cost of a business lockout in El Segundo?
We do not quote a number in a web page, because the honest answer depends on the door. Here is what moves the cost up or down:
- The type of lock. A standard commercial deadbolt is a different job from a high-security cylinder, a mortise lock, or an electronic access system.
- The condition of the hardware. A lock that works, but whose key is lost, is usually quick. A lock that is corroded, seized, or already broken takes more work.
- Whether the lock can be opened without drilling. Non-destructive entry typically costs less than a drill-and-replace job.
- What happens after you are in. Opening the door is one thing. Re-keying, replacing a cylinder, or changing the lock is another, and you choose how far to go.
- How many doors are involved. One suite door is not the same as a front entry, a back door, and an interior office.
- The time of day. Nights, weekends and holidays are real after-hours work, and that can be reflected in the quote.
- Whether we can confirm quickly that you are authorized to open the space. Delays in verification mean delays in starting.
Ask about the lighter-cost option
Opening the door without damaging it and re-keying the existing lock is usually the more economical route when the hardware is in good shape. If the hardware is old or worn, replacing it may cost more today but save you from a second lockout later. We will tell you which one we think makes sense for your door and why, and you can decide. Ask for the cost to be talked through before work begins; any trustworthy locksmith should be glad to.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Who can we open a business for?
We open doors for the people who have the right to be behind them, and we will ask you to show it. That is not a hurdle; it protects you. A locksmith who will open a commercial door for anyone who calls is a locksmith who will open yours for a stranger.
Owners, managers, tenants, and employees authorized by management are the usual callers. If you are an employee and the owner is not reachable, we may need to speak with them or with the property manager. If you are a landlord or property manager, we can work from the lease or ownership documents. If a business partner or former employee is the reason you are locked out, tell us plainly; that situation may need a lock change rather than just a door opening.
Business lockouts in El Segundo: Main Street, Smoky Hollow and the office campuses
El Segundo is a small city with two very different halves, and a business lockout looks different on each side. El Segundo is about 14 miles from our Westwood storefront, and we reach it with our mobile vans in ZIP code 90245 and around it.
In Downtown El Segundo along Main Street, the work is storefront lock service. Glass doors, narrow frames, mortise cylinders and deadlatches are the hardware most likely involved when a shop or restaurant owner cannot open up. If a lockout reveals a tired lock, our storefront lock repair service covers the fix once you are in. The same approach applies to businesses in the Plaza El Segundo and The Point retail district, where the day usually starts with a gate or door that has to be open when customers arrive.
In Smoky Hollow, converted creative offices bring their own twist. A building that has been turned into offices can mix older hardware with newer additions, so we look at what is really on the door rather than assuming. A lockout there is often a good moment to change the locks and sort out who has which keys, especially if a tenant has moved out or a team has grown.
On the east side, Continental Park and Campus El Segundo are mostly office space, and that side of the city is almost entirely aerospace, media and office campuses. Doors there are more likely to run on electronic credentials than on a plain key, so the cause of a lockout may be a reader, a power supply, or a deactivated card. Our commercial locksmith work covers lock and access hardware for these campuses and offices.
The coast matters too. El Segundo sits directly on the ocean, with a persistent marine layer and salt air that corrode exterior locks, hinges and gate hardware, most noticeably the closer a building is to the beach. Inland office campuses see milder exposure. A lock that is slowly corroding can fail without warning, which is one reason a key that worked yesterday can seem to refuse today.
If your lockout is at home rather than at work, particularly in the westside residential grid, see our page on apartment lockouts instead.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366What to fix after the lockout so it does not happen again
A lockout is often a symptom. Once you are back inside, it is worth asking what caused it and whether the same thing could happen on a busier day.
If the door itself is the problem, with sagging, binding or worn parts, commercial door hardware work can bring it back into line. If keys keep going missing or too many people hold copies, changing the locks resets who has access. If your team has outgrown a key ring, a master key system gives managers one key and staff only what they need. If you are tired of re-keying every time someone leaves, access control installation lets you add and remove people without touching a cylinder.
None of that has to happen the same day. We will get you open first and talk about the rest when you are ready.
How should you check a locksmith when you are locked out of your business?
Stress is when people make the worst choices, and locksmith scams exist. California requires locksmith companies to hold a BSIS LCO license, which is the license issued through the state Bureau of Security and Investigative Services. Ask any locksmith you call for their license number, and look it up before you hand over money or access to your building.
A few more things to look for: a real business name when they answer the phone, a street address, an explanation of how they will open your specific door, and a willingness to talk about cost before the work starts. Be wary of anyone who insists on drilling before looking at the lock, or who changes what they say once they arrive.
Why call Wilshire Lock & Key for a business lockout?
We have been in business since 1987, and we are a real company with a storefront at 10740 Wilshire Blvd in Westwood and mobile service vans that cover 140 cities across Los Angeles and Ventura counties. When you call (213) 577-1366, the phone is answered 24 hours a day, 7 days a week, year-round. Our 24-hour locksmith service is built for the kind of call where the door is the first problem of the day.
We are one company, not a call center that sells your job to whoever is closest. The people who answer are connected to the people who come out. David, the owner and lead technician, oversees the work, which means there is someone accountable for how a job is done.
Frequently asked questions
Is a business lockout service available at night and on weekends in El Segundo?
Yes. Our phone at (213) 577-1366 is answered 24 hours a day, 7 days a week, year-round, including holidays. After-hours work is real work, so the cost can reflect the time of day, but you can reach us when you need us.
Do I need to prove I own the business before you unlock it?
We ask you to show you have the right to open the space. That usually means ID plus something connecting you to the premises, such as a lease, a business document, or confirmation from the property manager or owner. It protects you as much as it protects the building.
Can you open a glass storefront door without breaking it?
In most cases we can work the lock or latch without harming the glass or frame, depending on the hardware. Some locks are seized, corroded or built to resist picking, and those may need drilling. If so, we tell you before we start and replace the cylinder afterward.
What if I am an employee and the owner is not answering?
We will probably need to speak with the owner or property manager before opening the door. We do not open commercial doors for anyone who cannot show authority, since the next call could be someone trying to get into your building without permission.
My office keypad or card reader will not open the door. Is that a lockout you handle?
Yes. With electronic access, the cause is often a dead battery, a power supply problem, a failed reader, or a credential that was deactivated rather than a key problem. We look at what is actually wrong. If the system needs work beyond opening the door, we can talk through repair or an upgrade.
Will the lockout cost more if I need new locks afterward?
Opening the door and replacing or re-keying a lock are separate pieces of work, and the cost depends on the lock, the number of doors, and how worn the hardware is. Opening without damage and re-keying is usually the more economical route when the lock is in good shape. We talk it through before we begin.
Should I call the police or a locksmith if I think someone broke in?
Call the police first and stay outside if the door looks forced or something seems wrong. Once they have finished, we can secure the opening and repair or replace damaged hardware so the building is locked up again.
How do I know a locksmith is legitimate?
California requires locksmith companies to hold a BSIS LCO license. Ask any locksmith for their license number, confirm they have a real address and business name, and make sure they explain how they will open your door and what it involves before work begins.
More locksmith help in El Segundo
Business Lockout near El Segundo
Reviewed by David, Owner & Lead Technician, Wilshire Lock & Key — in the locksmith trade since 1987.
Last updated 2026-10-11.
