Why won't my ignition key turn?
A key that won't turn tends to pick the worst moment: you're already late, already in the driver's seat, and the car simply won't wake up. The good news is that the cause is rarely a mystery once someone looks at it properly. The bad news is that it isn't always the ignition cylinder, and a good technician will tell you that before touching a tool.
An ignition cylinder is a small lock, built much like a door lock, that sits in the steering column. It has internal parts, usually wafers or pins, that have to line up exactly with the cuts on your key. Thousands of start-ups later, those parts wear down, and the lock stops recognizing the key cleanly. Here are the causes we check, roughly in the order we check them:
- The steering lock is bound. If the wheel was turned against the lock when the car was shut off, tension on the lock pin can keep the key from rotating. This is the most common cause and often the simplest.
- The key is worn. Years of use round off the cuts, and a copy made from a copy usually makes it worse. A worn key can feel gritty, turn only at a certain angle, or work on some days and not others.
- The cylinder is worn. When the internal wafers or pins wear, the key no longer lifts them to the right height. The key may go in but stick, or turn only if you jiggle it.
- Debris or grime has built up inside the keyway, which can stop a key from seating fully.
- On an automatic, the gear selector isn't fully in Park, or the shift interlock isn't releasing the key.
- The key itself is bent or damaged.
- The ignition switch behind the cylinder has failed. In this case the key may turn freely but nothing happens, which is a different part with a different repair.
- The battery is dead. Weak batteries can mimic ignition trouble, and we would rather say so than replace a part that isn't broken.
What should I do if my key is stuck in the ignition?
If a car key is stuck in the ignition, the instinct is to pull harder. Resist that. A key that has been forced can snap off in the cylinder, and then you have two problems instead of one. A few minutes of gentle checking can sometimes free the key, and if it doesn't, you'll have given us useful information when you call.
- Make sure an automatic transmission is fully in Park, and press the brake pedal firmly while you try the key. Push the shifter slightly firmly into Park and try again.
- Gently rock the steering wheel left and right while applying light turning pressure to the key. This can release a steering lock that is binding.
- Check that the key is fully inserted and not partly pulled out by a heavy keychain. Remove the extra weight from the ring and try again.
- Do not use pliers, a hammer, or pry tools on the key. Do not spray oily lubricants into the ignition, because they can attract grime and make the next problem worse.
- If it still won't move, stop and call (213) 577-1366. Tell us the year, make, and model, what the key does when you try it, and whether the dash lights come on. If the key is not stuck but you are locked out of the car instead, that is a separate job, covered on our car lockout page.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366How do we repair an ignition cylinder?
Every ignition job is a little different, but the sequence is consistent. We would rather you know what's happening to your steering column than watch a stranger work in silence.
- You call, and a person answers, day or night. We ask for the year, make, and model, the type of key you have, and what the ignition is doing. Those answers tell us what to bring.
- One of our mobile locksmith vans comes to wherever the car is parked. Your driveway, a parking structure, a shopping center lot, or the curb in front of your building are all fine.
- Before work begins we ask you to show that the vehicle is yours, usually with ID and registration or title. This protects you. A locksmith who skips this step is a risk to every car owner.
- We diagnose first. We try your key, inspect it for wear, check the steering lock, and test whether the problem is the key, the cylinder, the switch, or something unrelated like the battery.
- If the key can be freed, we free it without damaging the cylinder wherever possible, then look at why it stuck.
- If the cylinder is worn, we either rebuild it or replace it, depending on its condition and what your vehicle needs (more on that below).
- We cut or confirm a working key for the repaired or new cylinder. If your key contains a transponder chip and the vehicle needs it programmed, we handle that or tell you plainly if it needs to go elsewhere.
- We test the work before we leave: insert the key, turn to accessory, start the engine, shut off, remove the key, and repeat. A repair that works once is not a finished repair.
Should the ignition be repaired, rebuilt, or replaced?
There's no single answer, and anyone who gives you one over the phone without seeing the car is guessing. These are the usual paths, and the reasons we pick each.
- Key replacement only. If the cylinder is healthy and the key is the worn part, a fresh key may be all you need. This is often the more economical route, and we check for it first. Sometimes it ties into car key replacement if the original key is too worn to copy from.
- Cleaning or minor repair. If grime or a sticky wafer is the culprit, the cylinder can sometimes be serviced and returned to use.
- Rebuilding the cylinder. If the housing is sound but the internals are worn, replacing the internal parts and re-keying the cylinder to a fresh key can be a sensible fix.
- Replacing the cylinder. When the housing is cracked, the wear is heavy, or the cylinder has been damaged by a past theft attempt, a replacement is the sound choice.
- Switch or electrical repair. If the key turns but the car does not respond, the fault may be the ignition switch, not the lock. We'll say so, and tell you whether it's something we handle or whether another shop is better placed.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366What affects the cost of ignition repair in Covina?
We don't quote numbers on a web page, because an honest price depends on the specific car and what's actually wrong. What we can do is explain what moves the final figure so nothing surprises you. When you call, we'll walk through these and give you a clear picture before work starts.
- What the problem is. Freeing a stuck key, servicing a cylinder, and replacing a cylinder are three different amounts of work and parts.
- Your vehicle. Some ignition assemblies are simple and easy to reach. Others are built into steering columns that take more time and care.
- Whether the key has a transponder chip. If the car's security system needs to recognize a new key or a new cylinder, programming is part of the job.
- Whether you have a working key. A fully lost key adds steps compared with a worn one that still starts the car.
- The part itself. Cylinders vary in availability by vehicle, and a part we need to source can change how the job is done.
- Where and when. A van trip to your location, and a call in the middle of the night, are different from a daytime visit. Covina is about 32 miles from our Westwood storefront, and we factor that honestly into the conversation rather than hiding it.
- Related damage. If a past break-in attempt cracked the column cover or damaged the switch, that is additional work we'd point out before starting.
Why call Wilshire Lock & Key for ignition work?
Ignition work sits in a place where trust matters. You are handing over the one thing that controls whether your car runs. Here is what we offer, without embellishment.
We have been in business since 1987. That's a long time to have fixed ignition problems on cars of every age. We run a real storefront at 10740 Wilshire Blvd in Westwood, plus mobile service vans, so there's a physical business behind the phone number. When you call (213) 577-1366, you're reaching our company, not a call center that sells your job to the nearest subcontractor. Calls are answered around the clock, and our 24-hour locksmith service is exactly that, any hour, any day of the year.
David, the owner and lead technician, oversees the work. That means someone who has done this for years is responsible for how it gets done and how it's explained to you. We would rather lose a job by telling you the truth, for instance that your problem is a dead battery, than win one by replacing a part you didn't need.
Ignition repair is also a core part of our broader automotive locksmith work, so you aren't getting a one-off specialty from someone who normally does something else.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Where in Covina do we handle ignition problems?
Ignition trouble doesn't care about neighborhood, but where your car is parked changes how we plan the visit. Covina has a few distinct patterns, and we think about them when someone calls.
Downtown Covina and the Citrus Avenue district have older blocks with street parking and small lots, and a mix of residents, shop owners, and restaurant staff leaving cars for long shifts. A car that won't start after a long day downtown is a very different situation from one stuck at home, and it's often the person's only way out. Along the Arrow Highway corridor, apartment complexes mean cars parked in shared lots or garages, where the first question is often whether there's room and access for our van. In Covina Hills, larger semi-rural lots and many gated driveways mean we ask up front about gate codes or access so we're not stuck at the entrance. If you're in Charter Oak, the unincorporated area adjacent to Covina that uses Covina addresses, we come there too.
Commuters are a real part of Covina life. If your key won't turn in the lot at the Covina Metrolink Station after a long day, you're a train ride away from home with a car that won't start. That's a situation where a van arriving to you, rather than a tow to a shop, makes sense. The same goes for hospital visits at Emanate Health Inter-Community Hospital, an afternoon at IKEA Covina, or an evening at the Covina Center for the Performing Arts. Nobody plans for ignition failure in a parking lot.
Whether your address falls in 91722, 91723, or 91724, the process is the same: call, tell us what the key is doing, and we plan the visit around where your car actually sits. Covina's hot, dry summers mean a stuck-key wait in a parked car is unpleasant, so tell us on the phone if you're stuck in the sun, with kids or pets, or in a tight spot, and we'll do what we can to prioritize safety. For other cities we cover, see our service locations.
What about transponder chips, immobilizers, and push-button cars?
Modern ignitions are not just mechanical locks. Many vehicles use a key with a small transponder chip that the car's security system has to recognize before the engine will start. That's why the answer to what happens after a new cylinder goes in depends on the vehicle.
We won't make blanket claims about which makes and years need what. Rules vary by manufacturer and even by model year, and guessing is how people end up with a car that turns over but won't start. What we do is confirm by VIN and in person: we look up your specific vehicle and check what the cylinder, key, and security system require before we commit to a plan.
We also want to be upfront about the limits. Some vehicles have security procedures that only the dealer can complete, and in those cases we'll tell you plainly before any work begins, so you aren't paying for a repair that leaves you stuck. If you need a chip key made or matched, that's covered in our transponder key programming work.
Push-button start vehicles don't use a traditional key cylinder in the same way. If your car has a start button, tell us when you call. The problem may be a fob battery, the fob itself, or the car's electronics rather than a cylinder we'd repair.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366How can you tell a legitimate locksmith?
California requires locksmith companies to hold a license from the Bureau of Security and Investigative Services (BSIS), a Locksmith Company license known as an LCO. Ask any locksmith for their license number before work starts, including us. A legitimate company will give it to you without hesitation, and you can check it with the state.
Other signs worth watching for: a company that gives a full business name when answering, rather than a generic phrase; a technician who asks for proof you own the vehicle; and a clear explanation of what's wrong before any parts come out. If someone quotes an unbelievably low figure over the phone and then changes it on arrival, that's a pattern to walk away from.
If you have questions before you call, our contact page is also available, though for a car that won't start the phone is faster.
Frequently asked questions
Can an ignition cylinder be repaired without replacing it?
Sometimes. If the problem is a worn key, grime in the keyway, or a binding steering lock, the cylinder may not need replacing at all. If the internals are worn but the housing is sound, rebuilding is an option. If the housing is cracked or heavily worn, replacement is the better choice. We diagnose first and tell you which applies.
My key snapped off in the ignition. Is that the same job?
It starts as a different job. The broken piece has to come out first, which is covered under our broken key extraction work. After that, we check whether the cylinder was damaged and whether it needs repair or replacement, and then make a working key.
Will I need a new key after the ignition is repaired?
It depends on what was done. If we repair the existing cylinder and your key is in good shape, you may keep using it. If we rebuild or replace the cylinder, the new internals may be keyed to a new key, and we'll give you working keys. If your key has a transponder chip, programming may be needed, which we confirm by VIN.
Will the car still start after a new ignition cylinder is installed?
It should, but whether extra steps are needed depends on your vehicle's security system. Some cars need the key recognized by the car's computer, and a small number of vehicles have steps that only a dealer can complete. We check this for your specific vehicle before starting and tell you honestly if the dealer is involved.
Do you come to me in Covina, or do I have to tow the car?
We come to you. Our mobile vans serve Covina, including the downtown Citrus Avenue district, Covina Hills, Charter Oak, and the Arrow Highway, Azusa Avenue, and Badillo Street corridors. Most ignition work can be done where the car sits. If a particular job needs shop equipment, we'll say so up front rather than after you've waited.
What do I need to show to prove the car is mine?
Typically a photo ID and something linking you to the vehicle, such as registration or title. We ask for this on every automotive job. It protects you as the owner, and it's a good sign when a locksmith takes it seriously.
How do I know if it's the ignition or just a dead battery?
Clues include dash lights, interior lights, and whether you hear a click or nothing when you try to start. If the key won't physically turn or won't come out, that points toward the key, cylinder, or steering lock. If the key turns freely but the car is silent or dim, the battery or starting system is a likelier suspect. Describe what happens when you call and we'll help you sort it out, even if the fix isn't ours.
Is it safe to keep driving with a sticky ignition?
We'd advise against waiting. A key that sticks tends to get worse, and the next failure might happen in a parking structure at night or at a train station when you can least afford it. If the key is hard to turn, hard to remove, or works only with jiggling, it's worth getting it looked at before it fails completely.
What if my car has a push-button start?
Push-button vehicles work differently and don't rely on a traditional key cylinder the same way. Tell us the year, make, and model when you call. Often the issue is the fob battery, the fob, or the car's electronics, and we'll tell you whether it's something we can help with.
More locksmith help in Covina
Ignition Repair near Covina
Reviewed by David, Owner & Lead Technician, Wilshire Lock & Key — in the locksmith trade since 1987.
Last updated 2026-10-11.
