What does key duplication involve, and what can we copy?
Key duplication sounds simple: you hand over a key and get another one back. In practice the quality of that second key depends on three things: the blank it is cut from, the machine and the person cutting it, and the condition of the original. A copy that looks right but sits a few thousandths of an inch off will turn stiffly, wear your lock faster, or fail the first cold morning you need it.
We cut house keys, spare house keys, apartment keys, deadbolt keys, office and commercial keys, mailbox keys, padlock keys and many gate and outbuilding keys. We also handle higher-security and restricted keyways, with the extra steps those require, which we cover further down. Cars are a separate subject; for anything with a chip or remote head, we confirm by VIN and in person what your vehicle needs, and we point you to car key replacement rather than pretending a standard cut will do the job.
If you are not sure what kind of key you are holding, bring it or send a clear photo and describe the lock. Most of the time we can tell you quickly whether it is a straightforward copy, a restricted key that needs authorization, or something that is better solved another way.
- House, apartment and townhome keys, including duplicate deadbolt keys
- Office, shop and commercial keys, including door, cabinet and file keys
- Mailbox keys, including cluster and community box keys where the lock is ours to service
- Padlock, gate and barn keys
- High security and restricted keys, with authorization where the system requires it
Why a poor key copy causes more trouble than people expect
Most people only think about duplicate keys when they need one in a hurry: a new roommate, a house sitter, a teenager coming home from school, a contractor who needs access for a week. That is the moment a sloppy copy hurts, because you are handing the key to someone who cannot easily call you if it sticks.
A bad copy fails in a few predictable ways. The cuts may be slightly shallow, so the key lifts the pins only partway and the lock turns only if you wiggle it. The key may be cut from the wrong blank, which fits the keyway but does not sit at the right depth. Or the copy may have been traced from a worn original, so every small error in the old key is carried forward and added to. A copy of a copy of a copy drifts further from the factory specification each time.
The lock pays for this too. A key that does not match the pin stack cleanly drags on the internal parts every time it turns. Over months that wear can turn a working deadbolt into one that needs repair. If you already have a lock that has become stubborn, say so when you call. Sometimes the right move is a fresh key cut properly from the code or a correctly cut blank, not another copy off the same tired original.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366How we duplicate a key, step by step
The process is the same whether you walk into our Westwood storefront at 10740 Wilshire Blvd or have one of our mobile vans come to you. Not every key type can be cut on a van, so we tell you up front if yours needs the shop.
- Identify the key and the lock. We look at the brand markings, the keyway shape and the number of cuts, and ask what the key operates: front door, deadbolt, office, mailbox or gate.
- Check the original. We look for wear, bends, cracks or a worn tip. If the key is badly worn, we say so and talk through options before cutting from it.
- Choose the correct blank. The blank has to match the keyway and the key series, not just look similar. Using the right blank is half the quality of the copy.
- Cut the key. We cut to the original's measurements, then remove burrs so the new key does not shave brass inside your lock or catch your pocket lining.
- Test it in the lock. A copy is not finished until it has turned in the actual lock a few times, smoothly, in both directions where the lock allows.
- Test the original too. Sometimes the old key is the problem. If the original turns roughly but the new copy turns smoothly, you have learned something useful about the lock and the old key.
- Label and hand over. If you ordered several copies, we help you keep track of which is which, since a ring of identical-looking keys causes its own lockouts.
What about high security, restricted and do-not-duplicate keys?
Not every key can be copied at a hardware-store kiosk, and that is by design. High security and restricted keyways use protected blanks and controlled distribution so that a key cannot be reproduced casually. If you have a restricted system, the manufacturer or the original dealer typically controls who may order more keys, often through a signature card, an ID check or an authorization letter.
When you bring us a restricted key, we start by confirming what system it belongs to. If the owner of record is you, we help with whatever documentation is needed. If the system belongs to a landlord, property manager, association or employer, we may need their approval first. That can feel like a delay, but it protects you too, because it is exactly what stops a stranger from ordering a key to your home or office.
A stamp that says do not duplicate is a request, not a physical barrier, and it does not mean a key can never legitimately be copied. Still, we will not cut a key on someone else's controlled system without proper authorization, and we will tell you plainly when that is the situation.
Some restricted systems can only be reordered through the manufacturer or an authorized dealer, which means a wait for the blanks or the keys to arrive. We will say so honestly instead of promising a same-visit copy we cannot deliver. If you are weighing an upgrade to a protected keyway for your own home or business, the details are on our high security locks page.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Office, commercial and mailbox key duplication
Business keys come with their own complications. In an office, a single key might open the suite door, a supply closet and a filing cabinet, or it might be one level of a larger hierarchy. If your building runs a master key system, a copy of a sub-master or master key is a different matter from a copy of a single-door key, and most businesses want an owner or manager to approve those requests. We ask who is authorizing the copies so keys do not quietly spread through a staff of changing employees.
Commercial key duplication is also worth doing on a schedule instead of in a panic. Cut spare keys before an employee leaves, not after. Keep a record of who holds which key. If the count is already uncertain, that is a good moment to talk about whether rekeying or a restricted keyway would be better than another round of copies.
Mailbox key duplication is a small job with a few traps. Individual mailbox locks are often a standard cylinder, but cluster and community boxes are typically controlled by the postal service, and we cannot copy or override those keys. If your mailbox lock belongs to the property, or if you have lost the key to a private box, the answer may be a new lock. In that case see mailbox lock replacement instead of hunting for a copy that cannot be cut.
What affects the cost of duplicating a key?
We do not quote numbers on a web page, because the real price depends on the key in your hand. We will give you a clear figure on the phone or at the counter before we cut. Here is what moves the cost up or down:
- Key type. A standard single-sided house key is the lighter-cost end. Dimple keys, laser-cut keys, tubular keys and restricted keys use more expensive blanks and take more machine time.
- Blank availability. Common blanks are on the shelf. Specialty or protected blanks may have to be ordered, which affects both cost and timing.
- Authorization. Restricted keys can involve paperwork or a factory order, and both add steps.
- Quantity. Cutting several copies in one visit is usually the more economical route than coming back for another one later.
- Condition of the original. If a worn key cannot be copied reliably, we may have to cut by code or work from the lock itself, which is more involved than a straight copy.
- Where the work happens. A copy at our storefront is usually the lighter-cost route. A mobile visit adds travel, and Agoura Hills is about 28 miles from our Westwood base, so we factor that in.
- Time of day. If you call us in the middle of the night, an after-hours visit costs more than a daytime appointment, and we say so before anyone drives out.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Key duplication in Agoura Hills: homes, businesses and gates
Agoura Hills has a mix of properties, and key needs follow the housing. Most homes in the city are 1960s to 1980s ranch and two-story tracts that grew up along the Ventura Freeway corridor. Decades-old locks on those houses often still run on the original hardware, and the original keys have been copied many times. If you live in Morrison Ranch or Lake Lindero, both of which operate under HOAs, check whether your association controls the keys to shared gates or amenities, because those may not be ours to cut. For your own front door and deadbolt, a fresh copy cut from a clean key is a quick fix, and it is worth doing before the next copy comes from a worn one.
Older and larger properties in Old Agoura bring different needs. Horse-property gates and barn locks often use padlocks or older keyed hardware, and the keys may have been shared among family, trainers and farriers for years. A new set of cut keys makes sense there, and if the hardware itself is failing, gate lock repair is the better route.
The city also has townhomes and condos near Kanan Road and Thousand Oaks Boulevard. A townhome resident near Whizin Market Square, for example, might need a duplicate deadbolt key for a partner or a tenant, and may also have a separate mailbox or storage key in the same ring. Bring all of them and we will sort what can be copied from what needs a different fix.
Seasonal weather matters here more than people expect. Agoura Hills is an inland valley with hot, dry summers and big day-night temperature swings, and those swings can make wood doors and frames move over the seasons. A key that turns easily in October can feel tight in July. Before you blame the copy, check whether the door is dragging against the strike. If the key is the problem, cut a new one. If the door is the problem, a new key will not fix it.
The city is also in a wildland-urban interface, and some housing was rebuilt after the 2018 Woolsey Fire. Rebuilt homes sometimes arrive with new hardware and only a couple of keys from the builder. If that sounds like your house in 91301, getting a few extras cut early and storing one outside the house with someone you trust is sensible planning, particularly if you ever need to hand a key to a neighbor or contractor during a hot, windy stretch.
For storefronts and offices along the Thousand Oaks Boulevard and Kanan Road corridors, we can cut office and commercial keys at your location when the key type allows, and we can bring a key back to the shop when it does not.
Locked out or need a locksmith now?
We answer around the clock, every day of the year.
Call (213) 577-1366Why call Wilshire Lock & Key for spare keys
We have been in business since 1987, and David, the owner and lead technician, oversees the work. That means a customer in Agoura Hills is not handed off to a dispatcher who farms the job out to whoever is nearest. Our storefront in Westwood and our mobile vans are one company, and the person who answers the phone is part of the same operation as the person who cuts the key.
We answer the phone 24 hours a day, seven days a week, year-round, at (213) 577-1366, and we serve 140 cities across Los Angeles and Ventura counties. Most key duplication is not an emergency, so you can plan it, but if you are locked out of the house you are copying a key for, our mobile locksmith service can come to you.
California requires locksmith companies to hold a Bureau of Security and Investigative Services (BSIS) Locksmith Company (LCO) license. Ask any locksmith you call for their license number before they start work, including us. That is a fair question, and a company that avoids it is giving you information.
We try to be direct about what a copy can and cannot do. If your key is too worn to copy well, we say so. If a restricted system needs authorization, we say so. If a key is a poor fit for a mobile visit, we say that too, and tell you what the shop can do instead.
When a copy is not the right answer
There are situations where cutting another key is the wrong fix. If you have lost a key and do not know who has it, a copy of your remaining key adds another one to the world without removing the missing one. In that case, lock rekeying changes the lock so the lost key stops working, and we can cut fresh keys to the new setup at the same visit. The same applies after a breakup, a roommate moving out, or a tenant who has not returned their key.
If you are already locked out and need to get in before anything else, start with house lockout service and talk about spare keys once you are inside. Deciding between copy, rekey or replacement is easier on the phone than at the door, and we are glad to talk through it.
Frequently asked questions
Can you copy a key while I wait in Agoura Hills?
For many common house, deadbolt, office and mailbox keys, yes. Our mobile vans can cut standard keys on site when the blank is on board, and the Westwood storefront at 10740 Wilshire Blvd handles the rest. Specialty and restricted keys may need the shop or a special order, and we tell you which before we start.
Do you duplicate keys that say do not duplicate?
That stamp is a request from the key's owner, not a physical lock-out. We check who controls the key before cutting it. If the key belongs to a controlled or restricted system, we need proper authorization from the owner of record. If it belongs to you and is on an open system, we can usually help.
How do I get a copy of a restricted or high security key?
Usually through the manufacturer or an authorized dealer, with a signature card, ID or letter of authorization. We confirm which system you have, explain what paperwork is needed, and tell you whether the blanks are on hand or must be ordered.
Can you duplicate a mailbox key?
Often, for individual mailbox locks that are standard cylinders. Cluster and community boxes are normally controlled by the postal service, and we cannot copy those keys. If your key is lost and the lock belongs to you or your property, a replacement lock may be the better solution.
Is it better to copy a key or rekey the lock?
If you simply need an extra key and know where all current keys are, copying is the straightforward choice. If a key is lost, stolen or held by someone who should no longer have access, rekeying is better because it makes the old key useless. We can explain both options and help you decide.
Why does my new copy stick when the old key works fine?
The usual causes are a wrong blank, an imperfect cut or a burr left on the key. Bring it back and we will check it against the lock. Seasonal door movement can also make a lock feel tight, which is a door issue instead of a key issue.
Can you make duplicate keys for my office or shop?
Yes. We cut office and commercial keys and ask who is authorizing the copies, particularly where a master key system is in place. Keeping a simple record of who holds which key saves a lot of trouble later.
Can you copy a car key?
Some car keys can be cut, but many modern ones involve electronics or programming. We confirm by VIN and in person what your vehicle needs, including whether a dealer is the only source in your case. See our car key replacement service for those situations.
How do I know a locksmith is properly licensed in California?
California requires locksmith companies to hold a BSIS LCO license. Ask for the license number before work begins and check it with the state. This applies to every locksmith you consider, and you are entitled to ask.
More locksmith help in Agoura Hills
Key Duplication near Agoura Hills
Reviewed by David, Owner & Lead Technician, Wilshire Lock & Key — in the locksmith trade since 1987.
Last updated 2026-10-11.
